Item 03 - Infor Public Sector Software Maintenance and Support — original pdf

Backup

Item 3 Water & Wastewater Commission: October 14, 2026 Council: November 5, 2026 Posting Language ..Title Recommend approval to authorize a contract for Infor Public Sector software maintenance and support, used to manage water distribution system assets and work orders, for Austin Water with DLT Solutions LLC d/b/a DLT Solutions, for an initial term of one year in an estimated amount of $393,300 with up to two one- year extension options each in variable amounts for a total contract amount not to exceed $1,252,200. Funding: $393,300 is available in the Fiscal Year 2026-2027 Operating Budget of Austin Water. Funding for the remaining contract term is contingent upon available funding in future budgets. ..Body Lead Department Austin Financial Services. Fiscal Note Funding in the amount of $393,300 is available in the Fiscal Year 2026-2027 Operating Budget of Austin Water. Funding for the remaining contract term is contingent upon available funding in future budgets. Procurement Language: Multiple cooperative purchase programs were reviewed for these services. Austin Financial Services and Austin Water have determined this contractor best meets the needs of Austin Water to provide these services required for the City. MBE/WBE: Cooperative Agreement contracts are exempt from the City Code Chapter 2-9B (Minority-Owned and Women-Owned Business Enterprise Procurement Program); therefore, no subcontracting goals were established. Council Committee, Boards and Commission Action: October 14, 2026 - To be reviewed by the Water and Wastewater Commission. Additional Backup Information: This contract will provide essential support, maintenance, and licensing for the Infor Public Sector (IPS) software platform, which Austin Water uses to manage horizontal infrastructure assets across the water distribution system. IPS is the foundational system for creating, tracking, and coordinating service requests and work orders, as well as maintaining accurate records for meters, pipelines, valves, hydrants, and other linear assets in the distribution network. Austin Water depends upon IPS to support daily operational activities including field dispatching, asset data management, and responsive maintenance across the utility’s extensive horizontal network. Ensuring continued support for the IPS platform directly advances Austin Water’s proactive infrastructure management and operational reliability through maintaining a stable system that enables real-time coordination, accurate asset information, and data-driven decision-making for distribution system operations. This contract will partly replace a contract expiring November 3, 2026, which is being divided into two contracts, one for the Infor Public Sector software platform and one for Hexagon Enterprise Asset Management, because a single vendor cannot provide both services. The current estimates were determined based on current and future growth of the IPS software platform. The recommended contractor is not the current provider for these services. The Texas Department of Information Resources is a cooperative purchasing association recognized under Texas procurement statutes. Cooperative associations, themselves or using a lead government, competitively solicit and award contracts that are eligible for use by other qualified state and local governments. Due to their substantial volumes, larger than any one government could achieve independently, cooperative contracts routinely include superior terms, conditions, and pricing. Use of cooperative contracts also results in lower administrative costs and time savings.  Item 3 Water & Wastewater Commission: October 14, 2026 Council: November 5, 2026 Without this contract, Austin Water’s ability to respond to customer needs, complete critical maintenance, and maintain reliable distribution system operations would be impacted. Contract Details: Contract Term Initial Term Optional Extension 1 Optional Extension 2 Total Length of Term 1 year 1 year 1 year 3 years Contract Authorization $393,300 $416,900 $442,000 $1,252,200 Note: Contract Authorization amounts are based on the City’s estimated annual usage and may be more or less in the initial term and in each exercised optional extension; however, the total contract amount will not exceed $1,252,200 .