Item 11 Draft orientation agenda — original pdf

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Item 11 Electric Utility Commission Draft Orientation and Training Agenda date/time tbd Welcoming Comments/ Introductions • AE Management and Organization o Mission: Balance of Affordability, Reliability, and Sustainability o AE’s role in the City structure o Regulatory requirements o Budget, Finances, Rates • ERCOT and Energy Delivery o Texas grid transmission system and constraints o Design and Operation of the Distribution System (+ tour of ECC) o Buying and Selling Energy into the market (+ EMO Tour)  Risk management and hedging • Climate Protection Commitment o AE Generation Portfolio – owned assets and PPAs o Energy Efficiency Programs • Customer Service o City Billing o 311 o Customer Assistance Programs