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Austin Water External Review Implementation Progress Report Water and Wastewater Commission | February 14, 2024 Implementation Progress November 2023 Do Not Agree Do not agree 8% 8% 33 Implemented Recommendations 14 Recommendations Underway 2 Recommendations Planned 4 Recommendations Do Not Agree Planned Planned 4% 4% Underway Underway 26% 26% Implemented 62% Implemented 62% 2 Implementation Progress February 2024 Do Not Agree Do not agree 8% 8% 41 Implemented Recommendations 8 Recommendations Underway 4 Recommendations Do Not Agree Underway Underway 15% 15% 3 Implemented 77% Implemented 77% Progress Highlights New Implemented Employee Leadership & Development • Continue to advocate for increased operator salaries. Operations and Engineering • Conduct a seasonal backwash performance evaluation and implement a routine filter • Re-evaluate plant capital projects based on comprehensive conditions assessments and media monitoring program. communicate with plant staff. Public Information • Enhance understanding of the CIP process throughout the organization. 4 Progress Highlights New Implemented • Identify possible future scenarios that could present water quality and treatment Emergency Management challenges; implement solutions. SOPs and Training • Develop a plan to manage cross-training between operations and maintenance staff. • Develop a regulatory and water quality training program, as well as regular CIP program updates, for plant staff. • Review oil spill response plan and update where needed. 5 Remaining Recommendations Underway Long-term implementation with updates to AWOC in 2024: Recruitment, Retention and Training Updates • Employee & Leadership Development • Reporting Structure • SOPs and Training My ATX Water Update 6 Questions