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Winter Storm Uri Implementation Plan QUARTERLY UPDATE Water & Wastewater Commission | March 9, 2022 Presentation Overview Prioritization, Implementation and Reporting Community Outreach and Messaging Winterization of Operations Stephanie Sue, P.E. Water Treatment Operations Manager Emergency Management Anna Bryan-Borja Assistant Director of Business Services Infrastructure Improvements Priorities Shay Ralls Roalson, P.E. Assistant Director of Engineering Services 2 Prioritization, Implementation & Reporting  Prioritization – Commission Working Group Recommendations  Implementation – Executive Chaired Teams • Community Outreach and Messaging (AD Randi Jenkins) • Operations (AD Rick Coronado) • CIP Projects (AD Shay Ralls-Roalson) • Emergency Management (AD Anna Bryan-Borja) • Systems Planning (AD Kevin Critendon) • Master Steering Committee (Director Greg Meszaros)  Reporting • Quarterly Austin Water Oversight Committee Meetings • Quarterly Commission Meetings  Example - 2018 Colorado River Flood 3 Status of Recommendations, as of March 2022 Parent Level Recommendation Count Percentage 43 28 8 79 54% 35% 10% 100% Status Completed Ongoing Not Started Grand Total 4 Community Outreach and Messaging 5 Communications Strategies Key Recommendations  Adjust and enhance Winter Weather Preparedness messaging  Increase use of My ATX Water portal notifications during emergencies  Conduct targeted outreach to multi-family properties  Enhance guidance and training for use of public notification systems 6 Winter Weather Preparedness Materials  Tips, Social Posts, Notifications in 6 languages  Toolkit Distribution  Educational Videos and Tools 7 Additional Actions Underway  Notifications Improvements • Warn Central Texas – preloaded service area maps • My ATX Water – staff cross-training, Standard Operating Procedures  Media Coordination • Updates timed to align with news cycle • Radio ads convert to emergency messaging  3-1-1 Coordination • Service request routing improvements  Multifamily Outreach • Winter Preparedness e-newsletter developed with Austin Energy • Quarterly communications planned 8 Service Outage Map 9 Emergency Management 10 Emergency Response Plan Updated Revised Emergency Response Plan includes:  Extreme Cold Response Plan  Decision Matrices: • Extreme Cold Conditions • General Operations Conditions  Enhanced Emergency Communications  Emergency Alternate Drinking Water Supplies  Added Data on Wastewater Facilities  Emergency Water Use Restrictions Procedures 11 Emergency Supplies  Hub Warehouse Equipped for Incidents and Emergencies • Shelter in Place Supplies for staff: cots, blankets, meals ready to eat, bottled water, and hygiene kits • Emergency water distribution supplies for customers: bottled water, water totes, fire hydrant adaptors  Two Potable Water Trucks Delivered  Bottled Water Contracts Ready • Local vendor with supply on hand • Second vendor for multiple truck load shipments 12 Winterization of Operations Stephanie Sue, P.E. Operations Manager, Water Treatment Operations 13 Winterization of Operations  Winter Weather Preparations – Insulation, Supplies, Refined Operating Procedures  Updated Available Capacity Protocols and Considerations for Maintenance/Construction Projects  Strategies to Achieve Maintenance with Available Capacity Protocols 14 Infrastructure Improvements Priorities Shay Ralls Roalson, P.E. Assistant Director, Engineering Services 15 Infrastructure Improvements Accelerated Projects  Southwest Parkway Elevated Storage Tank and Transmission Main • New 2-million gallon water storage tank to serve Southwest B pressure zone  McNeil Road Transmission Main • 72-inch water main to increase flow from Handcox Water Treatment Plant into the North and Northwest Austin pressure zones  Center Street Pump Station • Replace pump station, including electrical improvements, to serve customers in the South pressure zone 16 Infrastructure Improvements Water System Resiliency Projects  North Austin Reservoir • Replacing reservoir built in 1913  My ATX Water • 250,000 smart meters and customer portal  Renewing Austin • 37 miles of new water pipeline in the works • 9 projects in construction • 30 projects in design  Aquifer Storage and Recovery • Water Forward water supply strategy for storing water in a natural aquifer 17 Infrastructure Improvements Electrical Reliability Projects  Davis Water Treatment Plant Power Distribution Upgrade • New power distribution building with electrical gear to distribute dual feed service  Ullrich Water Treatment Plant Low Service Pump Station Electrical Feed Renewal • Replace electrical gear original to the plant  Davis Lane Pump Station Electrical Resiliency Project • Secure secondary power source for pump station  South Austin Regional Wastewater Treatment Plant Substation No. 1 • Replace electrical gear original to the plant  Lift Station Generators • Additional generators at priority wastewater lift stations 18 SB3 Emergency Preparedness Plan  Critical Load designation status from Austin Energy for critical facilities  Electrical system hardening and redundancy at critical sites  Additional portable and permanent generators  Treatment, pumping, and storage capacity management and demand management 19 Questions / Discussion