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Water Conservation and On-Site Reuse Pilot Incentives Kevin Kluge, Water Conservation Division Manager Outline 1. 2. 3. 4. 5. Division Overview Conservation Programs Onsite Water Reuse Pilot Recent Activities Looking Forward 1. Division Overview  Conservation Teams • Customer Service Team – 6 staff members • Research & Planning Team – 2 staff members • Enforcement & Compliance Team – 8 staff (+ 1 temp)  Related Activities & Teams 2. Conservation Programs Customer Assistance Program Compliance Incentives Watering Enforcement Customer Assistance  Respond to inquiries  Provide materials  Irrigation audits for high- use customers  Limited-income customer assistance program  Public presentations Incentives - Residential  Irrigation Upgrade  Landscape Survival Tools  Water Wise Landscape  Water Wise Raincape  Watering Timer  Pool Cover  Cartridge Pool Filter  Pressure Regulating Valve  Rainwater Harvesting  Laundry to Landscape  Home Water Use Monitoring Device (pilot completed) Incentives – Commercial  Irrigation System Improvement  Bucks for Business  Water Wise Rainscape (HOAs  Commercial Kitchen and schools)  Pressure Regulating Valve  Cartridge Pool Filter  Water Efficiency Audit  Rainwater Harvesting  Onsite Reuse Incentives Watering / Water Waste Enforcement  1x week automated irrigation  Patrols in marked vehicles  Early Morning (4 am – 8 am) and Night (7 pm – 11 pm) Program Compliance Monitoring  Car wash efficiency  Commercial irrigation  Cooling tower efficiency 3. On-Site Reuse Systems (OWRS) Pilot Incentives • Austin Water received Council direction in May of 2019 to include Water Forward regulations into the LDC Revision • AW was specifically asked to address onsite reuse in commercial developments ≥250,000 sqft PHASED IMPLEMENTATION APPROACH Phase I took effect December 20, 2020 Voluntary OWRS Program  New OWRS regulations in Title 15 (Utility Regulations) for the design, permitting and operation and maintenance of multi- family & commercial systems  Incentive program implemented to encourage voluntary adoption of OWRS in new development to test out the new regulatory framework Phase 2 to take effect late 2023 (pending adoption) Mandatory OWRS Program  Mandatory installation of OWRS for commercial and multi-family developments ≥250,000 sq. ft. in Title 25 (Land Development Code)  Updated regulations for Title 15 on the applicability for the mandate along with provisions for enforcing the mandate AUSTIN WATER’S PILOT INCENTIVE PROGRAM PILOT INCENTIVE PROGRAM Incentive Amount  1,000,000 gallons per year are eligible for $250,000; or  3,000,000 gallons per year are eligible for $500,000. Minimum of 1 MGY per project is in line with 250,000 square-foot developments Funding Justification These incentive amounts target installation of large onsite reuse systems that will help develop the local program. AW will collect system cost and O&M data for projects and will establish streamlined project approval procedures. AW will get: • Project cost data • Benefits to developers (reduced water bills, etc.) • • Successful project implementation & continued use • Establish system operator proficiencies Integration with current development review process Effectiveness AW is targeting 2-4 systems per year over 3 years, $1M budgeted per year The pilot program will end when the mandatory program begins 4. Recent Activities SUMMARY  Outreach activities have been challenging  Incentive programs holding steady or declining  Mandatory programs require monitoring Number of Events FY20 FY21 45 50 45 40 35 30 25 20 15 10 5 0 22 2 0 Community Events School Presentations Residential Incentives Commercial Incentives 60 54 FY19 FY20 FY21 s e t a b e R f o r e b m u N 50 40 30 20 10 0 8 11 1 0 2 0 0 0 Commercial Audit Commercial Process Rebates Commercial Kitchen Rebates Watering / Water Waste Enforcement: Warnings and 311 Reports Program Monitoring Compliance 3124 3500 3000 2500 2000 1500 1000 500 0 177 181 26 232 61 Commercial Facility Irrigation Assessments Commercial Vehicle Wash Facility Efficiency Assessment Cooling Tower Efficiency Assessments Compliant Non-Compliant Water Forward 2018 Progress Water Forward 2018 Progress  Residential / Multi-Family • Increased rebate amounts • Added new programs  Commercial / Institutional • Incentives increased and expanded  Ordinances • Cooling Towers 5. Looking Forward  Review of programs and savings  AMI development  OWRS outreach and incentives  Irrigation efficiency incentives  Landscape transformation ordinance Thank You Kevin Kluge Water Conservation Division