Shared Micro mobility Update — original pdf

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Austin Transportation Department Shared Micro-Mobility Program Update Urban Transportation Commission August 2, 2022 Jason Redfern, Parking Enterprise Manager Joseph Al-hajeri, Program Manager BRIEFING OUTLINE  Program History Overview  Program Updates + Recent Actions  Congress Avenue Policy  Data Management + Open Data Portal  Safety and Infrastructure  Enforcement/ Compliance  Future Program Enhancements  Director Rules Update Process DOCKLESS MICRO-MOBILITY HISTORY 2018 - 2022 Dockless Program Milestones • Spring 2018 – Ordinance authorizing a Dockless Mobility Program + Emergency Rules • January 2019 - Final Director Rules adoption • Spring 2019 – Trip fee adopted • May 2019 – Safe Riding Ordinance • January 2020 – Answer to CIUR #2234: “Micromobility Devices in Creeks Study” • Fall 2021 – Application fee + Trip fee update REGULATIONS CITY APPROVED FEES Fee Type License To Operate Per Device Permit Per Trip Fee Adopted Date Fee Amount $750 per 6-months $40 per device/ 6-months FY22 – $60/yr previously $0.15-$0.40 per trip/ invoiced monthly FY22 – Range adopted FY22 – New Fee REGULATION & FEES Texas Transportation Code, Title 7 • Chapter 551. - Operation of bicycles and mopeds, golf carts, and other low-powered vehicles. Title 14 Use of Streets and Public Property • §14-9-23 - City-wide dockless transportation • §14-9-24 - City-wide dockless transportation license authorized. unit placement plan. revocation. • §14-9-25 - License amendment, suspension, or Title 12 Traffic Enforcement • §12-2 - Micro-Mobility Devices and Bicycles. SHARED MICRO-MOBILITY PROGRAM CURRENT LICENSES AND DEVICE TYPES Licensed Companies 5 Device Permits 13,850 Permit Breakdown by Device Type Stand-Up Scooter Sit-Down Scooter E-Bike 11,350 500 1,750 Vehicle 250 Provider Name Fleet Bird Lime 4,500 Stand up e-scooters 5,850 Stand-up e-scooter 500 e-bikes 1,000 Stand-up scooters 1,750 sit-down e-scooters Link Wheels Free2Move 250 Jeep Renegade’s DATA MANAGEMENT/ ANALYSIS Third Party Data Management Data Quality / Planning Tools Increased Public Data Availability & Protection of PII OPEN DATA PORTAL TRIP DATA APRIL 2018 – JUNE 2022 600,000 500,000 400,000 s p i r T 300,000 200,000 100,000 - Micro-Mobility Scooter & E-Bike Trips By Month (Aug 2018-Jul 2022) SXSW ACL ACL ACL SXSW COVID Restrictions Month/Year Scooter E-Bike VEHICLE SHARE TRIP DATA December 2021 – JUNE 2022 DATA BREAKDOWN • 10,179 total trips • 160,775+ Miles Driven • 3.11 Miles – Median Distance Trips By Date PROGRAM UPDATES/ ACTIONS Program Modifications • Firm license application deadlines, twice a year • Centralized communications for large special events • Improved 311 service request features • Fee changes to reflect cost of staff time • Enforcement checks and impounds Program Safety Adjustments • Increased awareness around waterways • Moratorium on device permit increases in downtown • Required reduction of speed from 20mph to 15mph • Congress Avenue device cap pilot CONGRESS AVENUE DEVICE CAP PILOT Start of Pilot: June 30 Goal  Address overcrowding  Learn how deployment and parking devices and demand can be managed effectively to meet demand Action Taken  Deploy no more than 100 scooters  Deploy no more than 5 devices on any block face.  Eliminate deployments from the sidewalk at specialized parking zones  Rebalance daily at 9am, 2pm, and 7pm Outcomes Thus Far  Reduced clutter  Reduction on customer service requests  Reduction of trips  Issues with static device amounts due to demand of day MICROMOBILITY INFRASTRUCTURE 2020 Mobility Bond • Upgrading micromobility parking box design • Vertical elements – Signs • Special event wayfiding • Combined bike and micromobility corrals. • Contributing to other mobility projects that help connected mobility • Sidewalk continuation • Bike lanes • Intersection improvements • Use of technology enhancing infrastructure to improve service/ parking habits. Areas of Focus • Downtown • Parks/ Trails • Rainey • East Austin ENFORCEMENT/ COMPLIANCE How ATD Monitors/ Enforcement • Third-party data management • Geofencing/device performance restrictions • Calls/Customer Service Requests (CSR) • CSR response audits • Staff device audits • Shared communications channel during special events Results of Enforcement of Director Rules • Impounds • Reduction in Service • Denial of license and/or device permits Total CSR’s (April 2018 – July 2022) 26,979 2018 = 1,200 2019 = 8,700 2020 = 4,019 2021 = 9,725 2022 = 3,335 FUTURE PROGRAM ENHANCEMENTS  Update Director Rules (Tentatively Fall 2022) • Terminology alignment with industry • Specific requirements based on modes – • More specific safety guidelines for devices • Standardized reporting • Performance grading for operators  Infrastructure & Safety • 2020 Bond for micromobility infrastructure • Developing micromobility parking corral types • Concrete special event coordination and planning  Education • Increased community engagement • Community safety events FUTURE PROGRAM ENHANCEMENTS Tentative Timeline • Spring 2021 to January 2021 – Internal comments/feedback/ review • August 2022 – Stakeholder review + Feedback • September 2022 – Commissions Review? • October 2022 – Post Rules for Public Comment • November 2022 – Post Adopted Rules • December 2022 – Rules Implementation Dockless Transportation System Shared Mobility Shared Micromobility • • • Stand-up scooter Sit-down scooter E-bike Shared Vehicle • Moped • Car • Other motor vehicle (defined by state code) Thank You Questions?