Item 4 – CES 19 Progress Report — original pdf

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address 721 Barton Springs Road, Austin, TX 78704 phone web 512-482-5346 savings.austinenergy.com CUSTOMER ENERGY SOLUTIONS PROGRAM PROGRESS REPORT FY2019 For an online version of this publication, go to austinenergy.com. ©2020 Austin Energy. All rights reserved. Austin Energy and the Austin Energy logo and combinations thereof are trademarks of Austin Energy, the electric department of the City of Austin, Texas. Other names are for informational purposes only and may be trademarks of their respective owners. APPENDIX Participant Type Participants Energy Savings (MWh) Demand Savings (MW) O&M Marketing Costs Rebates Life TRC SCT PCT Dollars per kWh Dollars per kW Customers Customers Customers Houses Participants 4,039 824 494 2,639 5,442 5,482 1,470 1,011 134 0 2.99 1.08 0.67 0.01 0.10 $302,315 $781,887 $0 $1,416,100 15.0 $179,480 $1,784,118 15.0 $993,903 $33,438 $2,246,108 15.0 $0 $362,589 $0 $0 $63,336 10.0 $182,341 10.0 3.3 1.1 0.8 1.6 1.0 3.4 1.1 0.8 1.6 1.1 3.0 1.4 1.7 3.2 1.4 $0.026 $0.150 $0.273 $0.062 $498 $2,133 $4,283 $4,631 $2,227 Products Sold 331,362 8,896 2.60 $508,928 $30,342 $619,972 10.0 4.8 5.0 5.6 $0.013 1,075 1,717 785 4,267 21,282 271 119 0 1,617 9,678 4,642 8,695 11,685 5,345 1,962 65 14 0 7,386 617 1,876 1,057 16,656 37,199 34,855 5,419 0 1,323 5,412 6,565 38,307 91,881 71 22 0 0 0 93 0.27 $470,528 $23,078 $106,750 15.0 1.6 1.6 1.4 $0.035 0.94 $338,846 $0 $591,277 15.0 3.2 3.3 3.6 $0.040 0.66 $313,660 $31,788 $0 23.0 4.0 4.2 5.7 $0.023 13.50 $104,553 $0 $0 23.0 35.6 36.7 25.1 $0.000 22.82 $4,177,210 $298,126 $7,010,002 19.0 5.6 5.8 5.1 $0.020 11.05 1.93 0.00 0.47 4.71 2.67 14.51 $675,096 $455,909 $313,660 $104,553 $663,283 $221,094 $68,888 $2,747,494 10.0 $0 $0 $780,102 10.0 $17,000 10.0 $31,788 $0 $31,788 $0 $0 $0 18.0 18.0 $0 20.0 $0 20.0 35.34 $2,433,595 $132,464 $3,544,596 16.0 7.80 $1,346,360 $31,422 $1,053,987 7.0 $429,800 $539,343 1.28 0.10 7.40 0.00 $0 $0 $0 $0 $595,218 10.0 $74,231 $1,145,303 7.0 1.0 $0 15.0 $0.012 $0.023 $0.022 $0.002 $0.008 $0.000 $0.005 $4.274 $4.959 9.6 5.1 2.7 4.1 1.3 5.9 4.6 5.7 3.6 6.2 5.1 9.9 5.3 2.7 4.3 1.4 6.1 4.7 6.1 3.9 6.6 5.5 8.8 4.9 3.2 2.0 1.1 4.6 3.7 1.0 1.6 5.7 40,353 129,173 74.74 $8,926,308 $462,012 $13,423,337 16.58 $2,315,503 $31,422 $2,868,739 2.0 9.0 6.2 5.1 6.6 5.2 1.5 3.9 $44.381 $0.024 Numbers may not sum to tabulated totals due to rounding to 2 decimal points. The above table contains unaudited data. Budgeted numbers are based on financial 2nd close plus encumbrances. EES/GB Combined project impacts divided by halves into EES and GB Commercial impacts for Cost Benefit Tests Societal Test (SCT) is represented by a 10 percent adder to avoided utility costs for energy efficiency savings. Executed: 17JAN2020 $333 $837 $825 $522 $8 $406 $283 $494 $730 $22 $260 $15 $155 $219 $636 $817 $194 $438 $294 FY 19 Executive Summary Program RESIDENTIAL EES — Appliance Efficiency Program EES — Home Performance ES - Rebate EES — Weatherization Asstance & CAP WX EES — Direct Install Program EES — School Based Education EES — Strategic Partnership Between Utilities and Retailers EES — Multifamily EES — Multifamily Weatherization Assistance Program GB — Residential Ratings GB — Residential Energy Code Subtotal Residential COMMERCIAL EES — Commercial Rebate EES — Small Business EES — Municipal GB — Multifamily Ratings GB — Multifamily Energy Code GB — Commercial Ratings GB — Commercial Energy Code Subtotal Commercial Apt Units Apt Units Customers Customers Customers Customers Customers Dwellings Dwellings 1,000 sf 1,000 sf DEMAND RESPONSE (DR) — ANNUAL INCREMENTAL DR —Power Partner (Residential) DR — Cycle Saver DR —Power Partner (Comm & Muni) DR —Load CO-OP Thermal Energy Storage DR —Thermal Storage Subtotal DR Total DSM EES — Energy Efficiency Services GB — Green Building DR — Demand Response Devices Devices Devices Accounts Projects 25 | Customer Energy Solutions CES Program Participation Program 2007 Participants 2008 Participants 2009 Participants 2010 Participants 2011 Participants 2012 Participants 2013 Participants 2014 Participants 2015 Participants 2016 Participants 2017 Participants 2018 Participants 2019 Participants Total EES — Appliance Efficiency Program EES — Home Performance ES - Rebate EES — Home Performance ES - Loan EES — Weatherization Assistance & CAP WX EES — School Based Education 2,415 1,712 248 632 3,745 2,223 213 505 4,000 2,463 191 538 4,444 2,941 109 456 5,367 2,919 71 1,044 3,819 2,202 34 958 3,366 1,819 385 155 5,409 1,634 457 312 2,888 2,792 3,643 4,129 4,039 50,056 946 58 520 693 84 778 720 251 878 685 163 809 5,442 3,427 647 177 21,604 2,441 494 8,079 5,442 10,884 1,075 134,515 EES — Multifamily 10,505 21,814 17,162 18,234 10,989 18,213 7,917 7,403 8,737 7,138 1,901 EES — Multifamily Weatherization Assistance Program GB — Residential Ratings GB — Residential Energy Code EES — R Discontinued Programs 981 5,270 4,410 1,021 2,941 4,328 712 1,738 4,010 722 1,909 4,457 585 1,857 3,590 347 2,394 2,967 616 2,783 2,915 729 2,754 2,557 701 2,890 2,422 628 4,056 2,363 4,032 1,505 1,717 7,254 649 2,173 669 2,225 785 9,145 4,267 37,257 34,019 Subtotal 26,173 36,790 30,814 33,272 26,422 30,934 19,956 21,255 19,162 18,532 14,247 19,054 18,643 315,254 325 349 1 0 962 6,056 572 8,265 10,355 2,279 2,057 23 3 351 264 129 0 1,912 4,805 420 7,881 9,934 1,237 1,331 29 3 401 202 12 0 1,721 2,260 155 4,751 7,839 1,683 771 27 4 315 384 9 0 971 266 120 2,065 4,617 2,009 780 20 350 336 99 0 370 1,800 143 3,098 1,511 947 167 55 372 233 68 0 709 5,631 13 453 267 106 0 1,548 8,580 0 542 539 0 1 2,067 7,803 0 438 772 0 18 2,554 7,498 0 205 461 14 0 2,738 7,722 0 7,026 10,954 10,952 11,280 11,140 891 587 142 78 4,278 1,541 3,306 2,462 2,892 2,409 89 139 3 0 38 4 0 36 1 1 4,172 1,973 90 11 2 0 350 452 11 0 1,462 2,504 4,779 6,021 945 122 2 3 209 332 0 0 11 2,658 3,725 6,935 6,965 957 245 117 3 271 119 0 0 4,582 4,710 449 0 30 1,617 21,289 9,678 68,328 1,423 11,685 100,811 5,495 68,276 1,962 20,991 63 55 0 0 5,857 630 3 29 1 1 3 14,717 12,534 10,324 7,427 2,681 1,701 6,050 5,810 5,339 6,248 7,093 8,287 7,575 95,786 49,155 57,205 45,889 42,764 32,201 39,661 36,960 38,017 35,781 35,920 26,119 34,276 37,903 511,851 Participation table does not include programs that do not track households or projects as participants Unaudited data as of December 15, 2019 Executed: 17JAN2020 EES — Commercial Rebate EES — Small Business EES — Municipal EES — Engineering Support EES/GB Commercial Projects GB — Multifamily Ratings GB — Multifamily Energy Code EES — C Discontinued Programs Subtotal DR — Power Partner (Residential) DR — Cycle Saver DR — Power Partner (Comm & Muni) DR — Load CO-OP DR — ERS (Capacity) DR —Thermal Storage Subtotal TOTAL EES — Energy Efficiency Services GB — Green Building DR — Demand Response 26 | Customer Energy Solutions EES — Multifamily 5.15 4.61 3.11 4.48 4.02 5.48 4.59 CES MW Savings Program EES — Appliance Efficiency Program EES — Home Performance ES - Rebate EES — Home Performance ES - Loan EES — Weatherization Assistance & CAP WX EES — Direct Install Program EES — School Based Education EES — Strategic Partnership Between Utilities and Retailers EES — Multifamily Weatherization Assistance Program GB — Residential Ratings GB — Residential Energy Code EES — R Discontinued Programs Subtotal EES — Commercial Rebate EES — Small Business EES — Municipal EES — Engineering Support EES/GB Commercial Projects GB — Multifamily Ratings GB — Multifamily Energy Code GB — Commercial Ratings GB — Commercial Energy Code EES — C Discontinued Programs Subtotal DR — Power Partner (Residential) DR — Cycle Saver DR — Power Partner (Comm & Muni) DR — Load CO-OP DR — ERS (Capacity) DR — Thermal Storage Subtotal TOTAL 0.82 6.90 1.95 21.24 14.12 2.77 0.00 0.00 0.80 2.74 1.48 3.18 0.10 25.19 10.22 1.48 1.69 3.56 2.04 18.98 65.41 0.85 4.86 1.82 20.38 12.84 1.83 0.13 0.00 1.30 2.17 4.77 5.21 0.07 28.32 9.80 0.80 1.43 1.25 2.16 15.45 64.15 EES — Energy Efficiency Services GB — Green Building DR — Demand Response Demand response totals will decline beginning 2021 with the end of the radio thermostat program. 27 | Customer Energy Solutions 2007 MW 2008 MW 2009 MW 2010 MW 2011 MW 2012 MW 2013 MW 2014 MW 2015 MW 2016 MW 2017 MW 2018 MW 2019 MW 2.29 3.08 0.45 0.60 3.35 4.02 0.38 0.48 3.36 4.43 0.34 0.51 4.15 5.29 0.20 0.43 4.67 5.25 0.13 0.99 2.67 3.96 0.06 0.91 2.45 3.27 0.69 0.19 2.38 2.94 0.82 0.37 0.03 3.90 0.48 8.16 0.37 7.99 3.43 0.00 1.10 1.05 6.90 2.87 4.59 0.00 27.93 4.69 0.41 0.00 6.24 8.28 19.63 67.03 2.05 1.70 0.10 0.49 0.13 4.29 0.51 8.57 0.32 18.16 8.29 4.78 0.00 2.93 1.72 6.82 2.58 10.39 0.00 37.52 4.11 1.58 0.00 1.16 0.25 3.14 10.23 65.91 1.98 1.24 0.15 0.76 0.01 0.90 3.26 0.53 12.13 0.28 21.25 7.90 3.71 0.00 0.00 1.42 6.80 1.98 9.07 0.00 2.59 1.30 0.45 0.83 0.01 1.90 0.51 2.93 0.50 6.52 17.55 12.81 3.94 0.00 0.00 1.04 0.93 2.77 7.54 2.93 1.23 0.29 0.77 0.19 0.10 2.33 1.66 0.79 0.53 6.79 17.62 8.00 4.10 0.00 0.00 1.82 1.45 0.92 4.14 5.67 Total 37.87 38.53 4.32 8.01 0.23 0.20 7.88 45.33 4.66 6.99 84.91 9.80 2.99 0.82 0.26 0.67 0.01 0.10 2.59 0.27 0.94 0.66 13.50 22.81 248.78 11.05 1.93 0.00 0.00 0.47 4.71 2.67 14.51 136.73 32.93 3.44 0.00 5.85 12.16 43.91 35.81 73.54 0.23 30.88 29.03 26.10 35.35 344.61 5.92 1.28 0.12 10.01 16.25 0.00 33.59 85.72 8.55 0.61 0.17 4.08 5.19 18.61 65.18 9.89 0.62 0.35 12.47 3.83 27.16 7.80 1.28 0.09 7.40 0.00 0.00 74.03 12.67 5.25 69.82 16.50 32.16 16.58 210.44 70.88 74.74 803.83 Unaudited data as of December 15, 2019 Numbers may not sum to tabulated totals due to rounding to 2 decimal points. Executed: 17JAN2020 16.50 19.46 0.59 2.87 2.96 18.19 11.76 1.20 0.26 0.00 0.95 1.02 4.81 3.10 0.03 23.14 3.60 1.09 0.62 3.10 2.61 11.03 0.60 3.16 0.71 19.02 10.00 1.94 0.37 0.00 0.50 0.13 1.65 1.42 0.02 16.03 2.30 1.31 0.60 1.97 0.01 6.18 0.34 3.01 0.54 18.96 11.88 1.45 0.84 0.00 0.09 1.20 1.68 3.28 0.02 20.44 0.93 0.65 0.14 4.11 1.08 6.90 0.21 3.91 0.44 17.64 12.31 0.75 0.70 0.00 0.19 3.78 1.38 2.43 0.00 21.54 0.45 0.55 0.03 6.11 1.24 8.38 0.36 4.54 0.40 7.79 1.12 1.14 0.00 1.18 5.77 3.02 3.13 0.00 23.14 5.76 1.00 0.02 8.36 2.58 17.72 52.36 41.23 46.30 47.56 57.36 CES MWh Savings Program EES — Appliance Efficiency Program EES — Home Performance ES - Rebate EES — Home Performance ES - Loan EES — Weatherization Assistance & CAP WX EES — Direct Install Program EES — School Based Education EES — Strategic Partnership Between Utilities and Retailers 2007 MWh 2008 MWh 2009 MWh 2010 MWh 2011 MWh 2012 MWh 2013 MWh 2014 MWh 2015 MWh 2016 MWh 2017 MWh 2018 MWh 2019 MWh Total 2,768 3,382 496 691 4,092 4,390 421 552 4,542 4,864 377 588 5,353 5,808 215 498 6,205 5,765 140 1,141 7,276 4,349 67 1,047 6,547 3,593 760 192 6,217 3,227 903 387 5,684 1,839 114 568 5,495 1,368 166 875 47 7,169 1,422 496 960 128 8,126 1,353 322 884 205 153 5,482 1,113 357 1,011 134 0 74,955 42,473 4,834 9,395 513 153 252 490 5,012 8,826 9,045 8,896 32,521 EES — Multifamily 7,198 23,847 11,359 13,231 7,197 7,886 8,533 6,813 12,589 5,627 906 3,697 617 109,501 EES — Multifamily Weatherization Assistance Program GB — Residential Ratings GB — Residential Energy Code EES — R Discontinued Programs Subtotal EES — Commercial Rebate EES — Small Business EES — Municipal EES — Engineering Support EES/GB Commercial Projects GB — Multifamily Ratings GB — Multifamily Energy Code GB — Commercial Ratings GB — Commercial Energy Code EES — C Discontinued Programs 1,470 5,639 10,627 32,270 59,166 7,449 0 0 0 5,832 3,716 8,923 566 1,529 7,914 1,067 4,677 9,466 16,704 52,212 42,783 3,652 383 0 0 4,627 13,377 14,590 492 44,179 29,998 2,033 646 0 1,812 2,176 11,934 9,011 182 1,082 5,137 2,990 34,315 37,126 5,311 1,802 0 641 281 5,299 4,138 137 200 7,258 2,243 30,150 53,244 12,292 3,150 0 208 2,564 7,503 8,006 158 121 9,357 1,786 31,889 55,927 1,997 1,380 0 1,813 8,020 1,747 5,814 4 211 10,878 1,640 32,354 34,158 4,674 10,684 0 3,751 12,219 10,428 944 11,397 1,394 31,532 41,298 10,692 1,691 4,533 4,788 10,504 9,419 8,735 15,404 0 0 928 11,960 1,089 35,261 41,683 14,584 0 10,253 6,135 4,684 6,656 31,410 0 799 15,336 784 35,509 32,090 11,364 0 0 4,023 5,658 6,264 23,471 0 5,369 2,011 1,876 9,257 816 8,107 847 8,400 1,057 16,656 11,068 122,717 48,724 34,198 35,042 37,199 466,110 47,261 13,022 0 0 2,622 669 11,785 21,256 29,359 34,855 538,948 11,982 5,419 104,471 0 0 7,106 5,011 0 0 0 1,323 5,412 19,737 0 21,892 32,127 62,646 7,274 6,565 101,968 15,005 38,307 204,070 1,538 Subtotal 85,652 79,905 57,791 54,735 87,125 76,702 84,649 98,329 115,405 82,869 96,615 75,738 91,881 1,087,396 102 14 1,285 129 0 1,530 97 7 14 19 0 138 77 10 8 57 0 152 45 12 8 5 0 71 15 6 2 0 0 22 9 4 3 0 0 15 51 9 0 133 0 194 39 15 0 0 0 54 3 4 0 0 0 0 7 53 12 1 103 0 0 169 77 6 0 34 0 116 89 6 0 0 0 95 8 16 0 0 0 0 664 120 1,323 481 0 0 24 2,587 119,452 132,255 102,122 89,121 117,298 108,606 117,197 129,915 150,673 118,547 130,929 110,875 129,104 1,556,094 Unaudited data as of December 15, 2019 MWH savings continues to be at or above 1% of total MWH consumption for all Austin Energy customers. DR — Power Partner (Residential) DR — Cycle Saver DR — Power Partner (Comm & Muni) DR — Load CO-OP DR — ERS (Capacity) DR — Thermal Storage Subtotal TOTAL EES — Energy Efficiency Services GB — Green Building DR — Demand Response 28 | Customer Energy Solutions Solar Performance Measures 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total RESIDENTIAL AND COMMERCIAL Participation Capacity (MW) Energy (MWh) 10 0.02 43 141 0.45 855 166 0.46 753 144 0.44 753 247 0.77 1,334 290 1.11 1,971 224 1.06 336 1.12 469 2.12 753 4.30 857 7.89 967 7.87 1,051 10.62 972 6.58 1,425 10.74 843 8.07 8,895 64 1,625 2,818 3,554 7,603 14,303 10,856 18,476 10,805 18,005 20,140 113,893 Expenditures $128,929 $2,810,227 $2,379,308 $2,413,058 $4,278,609 $6,315,274 $3,773,184 $4,720,041 $5,758,223 $8,021,081 $7,412,875 $7,966,720 $6,382,348 $6,230,084 $5,888,131 $5,015,428 $79,493,519 MUNICIPAL AND SCHOOLS Participation Capacity (MW) Energy (MWh) 2 0.22 367 1 0.01 13 19 0.06 108 7 0.02 30 8 0.06 110 7 0.02 27 10 0.19 316 2 0.02 28 23 0.19 319 3 1.13 1,903 82 1.91 3,220 Expenditures $115,812 $34,744 $745,278 $161,746 $608,842 $122,126 $1,200,920 $147,423 $1,667,922 $- $- $- $- $- $- $- $4,804,813 TOTAL SOLAR Participation Capacity (MW) Energy (MWh) 12 0.24 410 142 0.46 868 187 0.52 861 153 0.46 783 255 0.84 299 1.12 234 1.25 338 1.14 491 2.31 741 5.42 813 7.89 1,020 7.87 1,042 10.62 968 6.58 1,425 11 843 8.07 8,977 66 1,444 1,998 1,941 2,846 3,873 9,505 14,303 10,856 18,476 10,805 18,005 20,140 117,114 Expenditures $244,741 $2,844,971 $3,124,586 $2,574,804 $4,887,450 $6,437,400 $4,974,104 $4,867,464 $7,426,145 $8,021,081 $7,412,875 $7,966,720 $6,382,348 $6,230,084 $5,888,131 $5,015,428 $84,298,332 SOLAR HOT WATER Participation Capacity (MW) 0.00 0.00 0.00 Energy (MWh) Expenditures 3 0.00 10.1 14 0.01 47.1 27 0.02 82.3 41 0.03 107 44 0.03 106 90 0.06 202 28 0.02 68 2 2 13 90 3 7 265 0.17 722 $1,900 $27,000 $52,000 $88,000 $93,500 $185,000 $51,000 $6,000 $45,656 $- $- $- $- $550,056 Solar Hot Water Heater program was discontinued in 2016. Municipal and School Solar projects are included in the Commercial Solar program starting in 2014. CES Goals and Budgets RESIDENTIAL EES — Appliance Efficiency Program EES — Home Performance ES - Rebate EES — AE Weatherization & CAP Weatherization - D.I. EES — Direct Install (D.I.) -Other EES — School Based Education EES — Strategic Partnership Between Utilities and Retailers EE — Multifamily Rebates EES — Multifamily WX-D.I. GB — Residential Ratings GB — Residential Energy Code Residential TOTAL COMMERCIAL EES — Commercial Rebate EES — Small Business EES — Municipal EES — Engineering Support EES/GB Commercial Projects GB — Multifamily Ratings GB — Multifamily Energy Code GB — Commercial Ratings GB — Commercial Energy Code Commercial TOTAL MW GOAL Rebate Budget 2.60 1.30 0.72 0.00 0.01 1.75 2.14 1.41 0.52 13.50 23.95 $1,600,000 $1,800,000 $2,277,000 $100,000 $200,000 $1,000,000 $1,060,000 $1,060,000 $- $- $9,097,000 MW GOAL Rebate Budget 8.98 4.19 0.00 1.10 0.52 4.71 3.05 14.58 37.13 $2,335,123 $2,260,168 $60,000 $- $- $- $- $4,655,291 DEMAND RESPONSE — Annual Incremental MW GOAL Rebate Budget DR — Power Partner (Residential) DR — Water Heater Timers DR — Power Partner (Comm & Muni) DR — Load Coop DR — ERS (AE only) Demand Response (DR) TOTAL 6.40 0.60 0.30 1.87 0.20 9.37 $1,499,910 $494,800 $90,400 $1,486,500 $3,571,610 THERMAL ENERGY STORAGE MW GOAL Rebate Budget Domain Loop Central Loop Commercial Thermal Energy Storage TOTAL CES Grand TOTAL SOLAR ENERGY Residential Commercial Solar Energy TOTAL EES — Energy Efficiency Services GB — Green Building DR — Demand Response 30 | Customer Energy Solutions MW GOAL Rebate Budget 70.45 $17,323,901 MW GOAL Rebate Budget 7.00 5.00 12.00 $5,000,000 $2,500,000 $7,500,000 Photo credit: Bryan Roschetzky Customer Energy Solutions CONTENTS Introduction 1 2 4 Residential 8 Multifamily 10 Commercial 14 Demand Response 16 Renewable Energy 20 22 Behavioral Programs Community Outreach 23 Appendix AWARDS Austin Energy Green Building was awarded the Green Pioneer award at the inaugural US Green Building Council (USGBC) Texas Greenerbuilder event for furthering eco–innovation and smart growth. Excellence in Public Power Communications award for the video highlighting activities to beat the summer heat. Smart Energy Provider from American Public Power Association for demonstrating high levels of energy efficiency and sustainability efforts. SUMMARY From megawatt savings to national recognition to enhancing the customer experience, FY 2019 was an example of another successful year for Customer Energy Solutions & Corporate Communications. As we look forward to FY 2020, Austin Energy embraces the challenge that come from new technologies and legacy programs. We are encouraged by the partnerships with residents and businesses for the betterment of Austin. And we are excited about the savings opportunities our programs provide our customers. We are proud to be Austin’s City–owned utility. Total = 13,273 Total = $16,786,972 2,228 Outside City $2,476,610 1,728 960 1,259 1,441 744 1,527 585 787 903 1,111 District 10 $2,546,169 District 9 $1,222,754 District 8 $993,086 District 7 $1,652,961 District 6 District 5 District 4 District 3 District 2 $1,228,558 $1,191,598 $941,707 $1,193,963 $1,867,638 District 1 $1,471,885 Participation Rebates Numbers will not match previous tables as not all programs are tracked by district or by participant. Made from recycled material with the environment in mind. Please recycle or pass along to a friend.