Item 2. ATCEMS FY26 Q2 Public Safety Commission Quarterly Report — original pdf

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Public Safety Commission Austin-Travis County EMS | FY26 Q2 Wesley Hopkins | Chief of Staff Current EMS Department Staffing Authorized Strength Filled Sworn Sworn Vacancies Medic Openings 714 March 31, 2026 Rank EMS Assistant Chief EMS Captain - Communications EMS Captain - Field EMS Clinical Spec - Comm EMS Clinical Spec - Field EMS Commander - Communications EMS Commander - Field EMS Division Chief EMS Medic - Communications EMS Medic - Field EMS Chief Paramedic Practitioner EMS Paramedic Practitioner TOTAL Q2 AVERAGE 586 128 52 Field 3 Communications Authorized Sworn Staffing Vacancies Vacancy Rate 4 11 83 35 302 5 40 10 8 211 1 4 714 0 0 1 9 59 1 1 1 3 52 0 1 128 0.00 0.00 1.20 25.71 19.54 20.00 2.50 10.00 37.50 24.64 0.00 25.00 17.93 16.62 2 Sworn Separations 20 18 16 14 12 10 8 6 4 2 0 Sworn Separations by Type 18 10 5 4 3 1 1 1 1 1 1 EMS Assistant Chief EMS Captain - Comm EMS Captain - Field EMS Clinical Spec - Comm EMS Clinical Spec - Field EMS Commander - Comm EMS Commander - Field EMS Division Chief EMS Medic - Comm EMS Medic - Field Resigned Retired 3 Sworn Tenure at Separation Sworn Tenure at Separation 14 12 10 8 6 4 2 0 0 0 0 0 0 0 2 1 2 1 0 6 3 1 0 0 0 0 0 0 0 0 0 12 6 1 0 0 0 0 EMS Assistant Chief EMS Captain - Comm EMS Captain - FieldEMS Clinical Spec - CommEMS Clinical Spec - FieldEMS Commander - CommEMS Commander - Field EMS Division Chief EMS Medic - Comm EMS Medic - Field EMS Assistant Chief EMS Captain - Comm EMS Captain - Field EMS Clinical Spec - Comm EMS Clinical Spec - Field EMS Commander - Comm EMS Commander - Field EMS Division Chief EMS Medic - Comm EMS Medic - Field Less than 1 year 1-5 years 5-10 years 10-15 years 15-20 years 4 Vacancy Rates Sworn & Civilian 14.99 15.83 14.71 15.41 10.05 9.14 8.12 7.11 Vacancy Rate 17.93 16.53 4.06 4.06 20.00 18.00 16.00 14.00 12.00 10.00 8.00 6.00 4.00 2.00 0.00 Oct 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 March 2026 April 2026 May 2026 June 2026 July 2026 August 2026 Sept 2026 Sworn Vacancy Rate Civilian Vacancy Rate 5 EMS Turnover Rate 2.00 1.80 1.60 1.40 1.20 1.00 0.80 0.60 0.40 0.20 0.00 Turnover Rate 1.85 1.37 1.06 1.65 1.16 1.15 0.66 0.00 0.00 0.00 0.00 0.00 Oct 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 March 2026 April 2026 May 2026 June 2026 July 2026 August 2026 Sept 2026 Sworn Turnover Rate Civilian Turnover Rate 6 ATCEMS Academy Classes Cadet Class 1025 • Cleared to independent field duty Cadet Class 0326 • Graduated May 18th • 33 Field Medics Cadet Class 0726 • Begins July 27th • 53 Total Cadets • 42 Field Medics • 10 Direct Hire Clinical Specialists • 1 Communication Medic 7 Opioid Overdoses – ATCEMS Data FY26 Q2 • FY26 Q2, 89 people enrolled in the Buprenorphine Bridge Program • FY26 Q2, 1054 OUD interventions were administered. • FY26 Q2, 57% of all Opiate Alerts were persons experiencing homelessness. 18 16 14 12 10 8 6 4 2 0 Pill Overdoses n a J - 1 b e F - 1 r a M - 1 r p A - 1 y a M - 1 n u J - 1 l u J - 1 g u A - 1 p e S - 1 t c O - 1 v o N - 1 c e D - 1 n a J - 1 b e F - 1 r a M - 1 r p A - 1 Pills Opioid Overdoses reported to 911 300 250 200 150 100 50 0 Opiate Alerts Kits Used Kits Distributed 8 FY26 Q2 Opioid Interventions OUD-Support Program Interventions: 1054 • Overdose Rescue Kits Distributed: 650 • Administered Buprenorphine doses: 201 • Patients connected to MAT: 58 • Provide OUD Education: 135 • Connected to Substance Abuse Treatment (not MAT): 3 • Enrolled in Alcohol Bridge: 5 • Connected w/ Peer Support: 1 9 ATCEMS Pop-Up Resource Clinics • ATCEMS is the lead agency for connecting dozens of community partners to assemble resources in one coordinated space. • Targets the greatest communities in need. • Connected 180 people to 826 service interventions in FY26 Q2. 10 TOTAL C4 CONTACTS BY MONTH N/A (info calls, referrals, etc.) Unable to resolve without transport Resolved after ambulance arrival Resolved prior to ambulance arrival Collaborative Care Line (C4)  FY2025  Total incidents: 28,067  Resolved by ambulance: 10,462  Resolved without ambulance: 11,260  Approximately 20% of 911 calls 3500 3000 2500 2000 1500 1000 500 0 1 2 - G U A 1 2 - T C O 1 2 - C E D 2 2 - B E F 2 2 - R P A 2 2 - N U J 2 2 - G U A 2 2 - T C O 2 2 - C E D 3 2 - B E F 3 2 - R P A 3 2 - N U J 3 2 - G U A 3 2 - T C O 3 2 - C E D 4 2 - B E F 4 2 - R P A 4 2 - N U J 4 2 - G U A 4 2 - T C O 4 2 - C E D 5 2 - B E F 5 2 - R P A 5 2 - N U J 5 2 - G U A 5 2 - T C O 5 2 - C E D 6 2 - B E F 6 2 - R P A 11 EMS Ambulance Auto Aid  Lead agency for connecting dispatch software in a cloud-environment for Austin-Travis County EMS, Travis County ESD #1 (Lago Vista FD), Travis County ESD #2 (Pflugerville FD), and Williamson County EMS.  Dispatches the closest Ambulance & District Commander to 911 calls, regardless of jurisdictional boundary.  Improves response times and adds resources for large-scale incidents.  Timeline:  February – July 2026: Execute interlocal agreements, develop policies, procedures, and interagency training.  August – October 2026: Extensive Testing  November – December 2026: Tentative Go-Live 12 Legacy Emergency Vehicle Preemption  Historically, ATCEMS relied on legacy optical Emergency Vehicle Preemption (EVP) systems that required unobstructed line of sight at each equipped intersection.  These systems presented several operational limitations:  Difficult and resource-intensive for the City of Austin to maintain  Installed at only a limited number of intersections throughout the city  Limited functionality, providing only basic signal cycling for approaching emergency vehicles  Legacy optical systems were unable to effectively address traffic congestion created when signals were preempted for emergency vehicles.  Austin Transportation had no capability to dynamically adjust signal timing at affected intersections to help mitigate resulting congestion. 13 Modern Emergency Vehicle Preemption  The new Emergency Vehicle Preemption (EVP) system integrates real-time geospatial location data from ATCEMS ambulances and Field Command units through onboard mobile gateway devices and the City’s traffic signal network.  As an emergency vehicle approaches a signalized intersection, the system requests signal preemption. Traffic signals then safely adjust operations by either providing a green indication to the approaching emergency vehicle or extending the current green phase, helping reduce stopping and delay.  ATCEMS and Austin Transportation and Public Works will jointly monitor and evaluate system performance, including emergency response times, intersection delays, signal stops, system reliability, and impacts to overall traffic signal coordination. 14 National Public Safety Telecommunicators Week  EMS Communications staff are both:  Certified Emergency Medical Technicians  Certified Emergency Medical Dispatchers  Lifesaving medical care begins over the telephone:  The zero minute response time  Provided by certified medical professional  Begins within seconds of receiving a life-threatening call  Continues after EMS Dispatch while Ambulance is enroute  In 2025, 34,779 calls received Pre-Arrival Instructions  614 CPR Instructions  57 Heimlich instructions  6 Obstetrical Delivery instructions and delivery a baby prior to EMS Arrival. 15 ATCEMS Provides Services County-wide Medical Screening for all Travis County 911 Answering Points Non-ATCEMS Requests for Travis County STAR Flight Dispatching Services to all Travis County EMS Agencies • Austin Police Department • Travis County Sheriff’s Office • Local Municipalities (Lakeway, Pflugerville) • University of Texas • Out of County Responders • Hospitals and other Medical Facilities • Flight Following • Travis County STAR Flight • Pflugerville Fire Department • City of Pflugerville • North Lake Travis Fire Department • Travis County Fire & Rescue 16 A Legacy of Communications Excellence  Accredited by the International Academy of Emergency Dispatch  39th Accredited Medical Communications Center in the world when first accredited in 2000.  One of more than 350 worldwide  Requires Certified Emergency Medical Dispatchers  Rigidly defined protocols and scripts to ensure appropriate screening  217,119 inbound and outbound calls  151,577 direct 9-1-1 calls 17 National EMS Week  This year’s theme is “ Improving Outcomes, Together”.  This year’s focus highlights the integration of high-tech clinical care, such as pre-hospital ultrasounds and blood transfusions at the emergency scene, while also emphasizing the mental health and well-being of EMS personnel.  Various meals provided at surrounding hospitals for all shifts and hours  Swag for field staff  Pancake Breakfast prepared by Executive Staff 18 emsrecruiting@austintexas.gov Thank you 19