PSC Back up-Item #3a EMS Quarterly Stats presented @ 3-7-2022 mtg — original pdf

Backup

Emergency Medical Services Public Safety Commission Meeting FY22 Q1 Teresa Gardner, Assistant Chief 1 Incidents Jan. 2019 - Jan. 2022 Incidents 14000 12000 10000 8000 6000 4000 2000 0 9 1 - n a J 9 1 - b e F 9 1 - r a M 9 1 - r p A 9 1 - y a M 9 1 - n u J 9 1 - l u J 9 1 - g u A 9 1 - p e S 9 1 - t c O 9 1 - v o N 9 1 - c e D 0 2 - n a J 0 2 - b e F 0 2 - r a M 0 2 - r p A 0 2 - y a M 0 2 - n u J 0 2 - l u J 0 2 - g u A 0 2 - p e S 0 2 - t c O 0 2 - v o N 0 2 - c e D 1 2 - n a J 1 2 - b e F 1 2 - r a M 1 2 - r p A 1 2 - y a M 1 2 - n u J 1 2 - l u J 1 2 - g u A 1 2 - p e S 1 2 - t c O 1 2 - v o N 1 2 - c e D 2 2 - n a J 2 Patient Contacts Jan. 2019-Jan. 2022 Patient Contacts 10000 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 9 1 - n a J 9 1 - b e F 9 1 - r a M 9 1 - r p A 9 1 - y a M 9 1 - n u J 9 1 - l u J 9 1 - g u A 9 1 - p e S 9 1 - t c O 9 1 - v o N 9 1 - c e D 0 2 - n a J 0 2 - b e F 0 2 - r a M 0 2 - r p A 0 2 - y a M 0 2 - n u J 0 2 - l u J 0 2 - g u A 0 2 - p e S 0 2 - t c O 0 2 - v o N 0 2 - c e D 1 2 - n a J 1 2 - b e F 1 2 - r a M 1 2 - r p A 1 2 - y a M 1 2 - n u J 1 2 - l u J 1 2 - g u A 1 2 - p e S 1 2 - t c O 1 2 - v o N 1 2 - c e D 2 2 - n a J 3 Patient Transports Jan. 2019-Jan. 2022 7000 6000 5000 4000 3000 2000 1000 0 9 1 - n a J 9 1 - b e F 9 1 - r a M 9 1 - r p A 9 1 - y a M 9 1 - n u J 9 1 - l u J 9 1 - g u A 9 1 - p e S 9 1 - t c O 9 1 - v o N 9 1 - c e D 0 2 - n a J 0 2 - b e F 0 2 - r a M 0 2 - r p A 0 2 - y a M 0 2 - n u J 0 2 - l u J 0 2 - g u A 0 2 - p e S 0 2 - t c O 0 2 - v o N 0 2 - c e D 1 2 - n a J 1 2 - b e F 1 2 - r a M 1 2 - r p A 1 2 - y a M 1 2 - n u J 1 2 - l u J 1 2 - g u A 1 2 - p e S 1 2 - t c O 1 2 - v o N 1 2 - c e D 2 2 - n a J 4 P1 Compliance by District FY22 Q1 P1 Compliance by District 10.23 10.48 9.82 10.38 10.35 11.58 10.97 11.08 12.18 9.67 7.65 8.51 8.08 7.80 7.23 7.50 7.71 6.90 8.58 6.71 1 2 3 4 5 6 7 8 9 10 90th Percentile (Minutes) % of Total for District 100.00 75.00 50.00 25.00 0.00 14 12 10 8 6 4 2 0 5 Priority Percentage By District FY22 Q1 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 540 419 406 433 327 223 366 186 425 177 895 758 841 854 676 458 679 567 659 650 607 399 879 784 248 1 235 2 789 237 3 806 232 4 610 173 5 450 124 6 720 351 1011 478 632 604 194 7 287 884 282 82 8 706 284 9 309 328 93 10 P1 P2 P3 P4 P5 6 Current EMS Department Staffing Authorized Strength Filled Sworn Sworn Vacancies 664 546 118 Medic Openings 44 Field 7 Communication • 67 Sworn promoted open positions  61 Clinical Specialist Field  1 Clinical Specialist Communications  1 Field Captain  3 Division Chiefs  1 Assistant Chief 7 Department Separations Uniform Staff Separations FY22 Q1 18 EMS Uniformed Staff Separations  5 Field Cadet  3 Field Medic  3 Field Captain  4 Field Clinical Specialist  1 Field Commander  1 Division Commander  1 Comm Clinical Specialist 7 Retirements 3% turnover rate 8 EMS Review of Attrition and Cadets Attrition vs Cadets 88 67 59 56 51 40 57 44 65 53 37 37 38 27 2015 2016 2017 2018 2019 2020 2021 Attrition New Cadets 25 4 2022 9 EMS History of Sworn Additions Vacancies 79 20 59 71 15 56 93 53 40 62 18 44 56 19 37 28 1 27 120 67 53 25 21 4 2015 2016 2017 2018 2019 2020 2021 2022 Separations Sworn Additions 10 EMS History of ALL Vacancies and Cadets Vacancies vs Cadets 93 79 67 88 71 62 57 51 56 38 37 28 25 25 120 65 2015 2016 2017 2018 2019 2020 2021 2022 Vacancies New Cadets 11 FY22 Recruiting Information March 28 Academy: 18 Field, 1 Communications  Field EEO: 11 White, 7 Hispanic Gender: 11 Male, 7 Female  Comm EEO: 1 White, Gender: 1 Male Field Hiring Process, February 2022:  Application period extended until March 4th  104 applications, 46 incomplete  Interviews begin next week Communications Hiring Process February 2022:  7 applications under review • Next Field and Communications Medic Academy July 5th 12 Hiring and Promotion Promotion Process • Next Field Clinical Specialist promotion is May 2022  61vacant Clinical Specialist - Field  90 days posting of promotional material  14 week Advanced Life Support (ALS) class required after promotion • Field Medics eligible for Clinical Specialist  59 currently hold paramedic certification  20 enrolled through internal paramedic course o 18 months from start to completion 13 Longevity Longevity • Filling Vacancies  Currently negotiating EMS contract  Hiring into promoted rank Clinical Specialist • Schedule  24/72 schedule started one year early in FY21 • Reduced mandatory overtime  EMS pilot program of Incentivizing volunteerism 14 Longevity Longevity (continued) • Fatigue management  Balancing the system  Ambulance relocations  Reduced call volume  Risk reduction  Low priority calls o Triaged and managed through Telehealth o Triaged and managed though paramedic consult line 15 On the Horizon EMS Chief Rob Luckritz starts March 14th Whole blood administration pilot program Collaborative Care Clinical Consult Line/Telehealth Reduction of red lights and sirens Council resolution addressing vacancy staffing plan 16 Questions? 17