PSC backup - EMS Quarterly report on performance stats - 8-2-2021mtg — original pdf

Backup

January 2021 February 2021 March 2021 Priority 1 Incidents by Council District Priority 1 Incidents by Council District Priority 1 Incidents by Council District Volume Missed 90th Percentile District Volume Missed 90th Percentile District Volume Missed 90th Percentile Austin-Travis County EMS Response Performance by Month District District 01 District 02 District 03 District 04 District 05 District 06 District 07 District 08 District 09 District 10 Priority Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 District District 01 District 02 District 03 District 04 District 05 District 06 District 07 District 08 District 09 District 10 Priority Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Volume 564 Met 475 1,949 1,790 2,128 1,997 2,556 2,470 1,173 1,102 66 54 74 81 61 30 45 27 84 36 93 69 80 90 64 32 50 25 113 29 645 14 6 9 14 14 7 6 8 1 10 89 10 6 5 8 8 5 7 6 3 11 69 Volume 651 Met 582 1,874 1,724 2,302 2,167 3,021 2,913 1,329 1,236 00:11:20 00:10:01 00:10:25 00:11:17 00:10:58 00:12:34 00:10:31 00:11:51 00:07:59 00:11:45 00:10:53 Compliance 84.22% 91.84% 93.84% 96.64% 93.95% 93.60% 00:09:46 00:09:47 00:09:46 00:09:44 00:10:30 00:11:59 00:10:17 00:11:15 00:09:36 00:10:04 00:10:12 Compliance 89.40% 92.00% 94.14% 96.42% 93.00% 93.95% All Districts 558 All Districts 555 155 00:14:57 All Districts Overall Response Performance - All Council Districts Overall Response Performance - All Council Districts Overall Response Performance - All Council Districts All Priorities 8,370 7,834 All Priorities 8,426 6,754 All Priorities 8,686 8,238 April 2021 May 2021 June 2021 Priority 1 Incidents by Council District Priority 1 Incidents by Council District Priority 1 Incidents by Council District Volume Missed 90th Percentile District Volume Missed 90th Percentile District Volume Missed 90th Percentile District 01 District 02 District 03 District 04 District 05 District 06 District 07 District 08 District 09 District 10 Priority Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 District 01 District 02 District 03 District 04 District 05 District 06 District 07 District 08 District 09 District 10 Priority Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Volume 566 Met 410 2,040 1,510 2,086 1,639 2,447 2,190 1,287 1,005 Compliance 72.44% 74.02% 78.57% 89.50% 78.09% 80.16% 24 18 18 24 22 16 12 9 4 8 15 12 15 11 13 12 15 5 11 8 82 50 70 81 67 40 57 24 58 26 91 69 93 76 62 54 59 32 145 39 720 00:12:59 00:17:17 00:13:15 00:16:18 00:14:24 00:17:38 00:14:38 00:14:30 00:08:56 00:15:38 00:11:03 00:11:29 00:10:38 00:10:58 00:11:44 00:11:24 00:11:19 00:10:08 00:09:01 00:11:20 Volume 727 Met 610 2,115 1,954 2,125 1,997 3,234 3,125 1,243 1,165 Compliance 83.91% 92.39% 93.98% 96.63% 93.72% 93.72% District 01 District 02 District 03 District 04 District 05 District 06 District 07 District 08 District 09 District 10 Priority Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 District 01 District 02 District 03 District 04 District 05 District 06 District 07 District 08 District 09 District 10 Priority Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Volume 607 Met 529 1,707 1,581 2,220 2,112 2,878 2,807 1,274 1,209 77 62 85 72 52 34 55 28 105 29 599 73 76 95 89 66 46 85 35 109 36 710 9 4 14 5 10 4 10 8 4 9 77 11 8 11 11 12 8 5 6 2 11 85 Volume 719 Met 634 2,185 2,016 2,224 2,104 3,129 3,013 1,226 1,152 00:10:26 00:09:26 00:10:19 00:09:14 00:11:09 00:10:21 00:11:27 00:12:24 00:09:04 00:11:41 00:10:39 Compliance 87.15% 92.62% 95.14% 97.53% 94.90% 94.84% 00:10:38 00:10:25 00:10:03 00:10:11 00:10:12 00:11:07 00:10:31 00:11:18 00:08:03 00:12:04 00:10:17 Compliance 88.18% 92.27% 94.60% 96.29% 93.96% 94.05% All Districts All Districts 117 00:11:00 All Districts Overall Response Performance - All Council Districts Overall Response Performance - All Council Districts Overall Response Performance - All Council Districts All Priorities 9,177 8,622 All Priorities 9,444 8,851 All Priorities 9,483 8,919 Notes Priority 1 Incidents by Council District 1. Incident volume reflects all Priority 1 incidents with valid response interval. 2. Incidents assigned to multiple districts are excluded from this section. Overall Response Performance - All Council Districts 1. This section includes incidents assigned to multiple council districts. The following incident types are excluded: special events, test, duplicate, and STAR Flight 3. Response interval is measured from call answer time to arrival of first unit. 3. Response interval is measured from call answer time to arrival of first unit. 4. Due to missing data, results should be used for general trend analysis, not detailed analysis outcomes. 4. Incidents that do not have valid timestamps for call answer time and time of first unit arrival 2. incidents. are excluded.