Backup — original pdf

Backup

N O V E M B E R 1 8 , 2 0 2 4 C O M M U N I T Y E N G A G E M E N T L a u r a T a d e n a C o m m u n i t y E n g a g e m e n t L i b r a r i a n THE POWER OF COMMUNITY ENGAGEMENT B u i l d t r u s t a n d r e l a t i o n s h i p s F o s t e r s i n c l u s i o n a n d a m p l i f i e s v o i c e s R e f l e c t s c o m m u n i t y n e e d s D r i v e s i n n o v a t i o n a n d r e l e v a n c e I m p r o v e s a c c e s s a n d s t r e n g t h e n s o u t c o m e s STRATEGIC ALIGNMENT A P L M I S S I O N & V I S I O N M i s s i o n : I n s p i r e a l l t o d i s c o v e r , l e a r n , a n d c r e a t e . V i s i o n : B e a m o d e l o f e q u i t y , d i v e r s i t y , a c c e s s , a n d i n c l u s i o n . P U R P O S E A N D G O A L A s s e s s a n d e n h a n c e h o w e f f e c t i v e l y A P L e n g a g e s w i t h A u s t i n ’ s d i v e r s e c o m m u n i t y . R e a c h a l l s e g m e n t s o f A u s t i n ’ s p o p u l a t i o n , e s p e c i a l l y u n d e r r e p r e s e n t e d a n d u n d e r s e r v e d g r o u p s . COMMUNITY ENGAGMENT DEFINED C i t y o f A u s t i n ’ s D e f i n i t i o n : C o m m u n i t y e n g a g e m e n t i s d e f i n e d a s t h e p r a c t i c e o f d i r e c t l y i n v o l v i n g t h e c o m m u n i t y i n d e c i s i o n - m a k i n g p r o c e s s e s . I t r e c o g n i z e s t h e i m p o r t a n c e o f p u b l i c i n p u t i n t h e d e v e l o p m e n t o f p u b l i c p o l i c i e s , d e c i s i o n - m a k i n g , a n d p l a n n i n g a n d e n s u r e s t h a t t h e v o i c e s o f t h e c o m m u n i t y a r e h e a r d a n d v a l u e d i n s h a p i n g t h e s e r v i c e s t h a t i m p a c t t h e i r l i v e s . COMMUNITY ENGAGMENT DEFINED A u s t i n P u b l i c L i b r a r y ’ s D e f i n i t i o n : C o m m u n i t y e n g a g e m e n t a t A P L i s t h e p r a c t i c e o f b u i l d i n g i n c l u s i v e , p r o a c t i v e p a r t n e r s h i p s w i t h t h e c o m m u n i t y a n d i n c o r p o r a t i n g c o m m u n i t y r e s p o n s e s i n t o o u r w o r k . W o r k i n g t o g e t h e r w i t h c o m m u n i t y m e m b e r s , w e a r e a b l e t o i d e n t i f y a n d a d d r e s s g a p s i n a c c e s s t o i n f o r m a t i o n a n d s e r v i c e s a n d e n s u r e t h a t o u r l i b r a r y d e c i s i o n s r e f l e c t t h e n e e d s a n d p r i o r i t i e s o f t h o s e w e s e r v e . HISTORICAL BARRIERS TO COMMUNITY ENGAGEMENT LEGACY OF INEQUALITY Historical practices, like redlining and segregation, restricted marginalized communities’ access to public services, including libraries. IMPACT ON LIBRARIES Communities of color and low-income areas continue to be underserved, with limited access to culturally relevant programs and resources. COMMITMENT TO EQUITY Today, APL addresses these historical exclusions by co-creating services with underrepresented communities, ensuring diverse voices are heard. HOW COMMUNITY ENGAGEMENT EVOLVED IN AMERICAN LIBRARIES Early Beginnings 19th Century Library Movement & Andrew Carnegie Early 20th Century Social Responsibility Shift 1960s-1970s Digital Divide & Technology Access 1990s Emergence of Community- Centered Frameworks 2000s Centers for self-education Funding for construction Civil rights movement Internet becomes Harwood Institute’s and literacy of public libraries in US led to expanded role. essential & Libraries Turning Outward- leading Early outreach focused on Libraries positioned as Emergence of outreach provided pubic framework expanding access Traveling wagons vital public institutions & community-focused computers, free internet Community engagement Community-centered services Engagement helped as best practice for introduced book mobiles. spaces as focus residents understand the gathering community digital landscape. input MODERN ENGAGEMENT CATALYSTS: SOCIAL JUSTICE, PUBLIC HEALTH & BEYOND Social Justice Movements Economic Resilience Community discussions on equity and inclusion. Expanding diverse collections and programs. Partnering with social justice organizations. Providing job resources and tech access. Offering programs for the unhoused. Connecting patrons with social services. Public Health (COVID 19) Adapting to Diverse Needs Distributing Wi-Fi hotspots for remote access. Offering virtual programs and resources. Hosting vaccine clinics and distributing PPE. Expanding language services and LGBTQ+ programs. Creating inclusive spaces for all. Developing programs that reflect evolving demographics. UNDERSTANDING COMMUNITY NEEDS I N T E R N A T I O N A L A S S O C I A T I O N F O R P U B L I C P A R T I C I P A T I O N ( I A P 2 ) S P E C T R U M O F P U B L I C P A R T I C I P A T I O N METHODS OF COMMUNITY ENGEMENT I A P 2 F R A M E W O R K ( I N F O R M , C O N S U L T , I N V O L V E , C O L L A B O R A T E , A N D E M P O W E R ) Surveys & Evaluations Focus Groups & Forums Listening Sessions Partnership Engagement Partner Feedback & Advisory Committees A N A L Y Z I N G D A T A Usage Trends & Statistics Demographic & Public Data Feedback & Public Input L I B R A R Y - B A S E D M E T H O D S Mobile Services Story Circles & Oral Histories Participatory Projects AREAS OF ENGAGEMENT FOCUS UNDERREPRESENTED POPULATIONS UNDER-RESOURCED COMMUNITIES Groups that have historically had limited visibility, influence, or participation in societal institutions, decision-making processes, or certain sectors. (lack proportional representation) Groups or geographic areas that lack access to essential resources necessary for well-being and development (economic resources, educational opportunities, healthcare, infrastructure, and technology) UNDERSERVED POPULATIONS Groups with limited access to services and opportunities . (barriers to access may include socioeconomic status, geographic location, cultural differences, or systemic inequities) HEALTH EQUITY AND COMMUNITY ENGAGEMENT WEALTH LANGAGUE & EDUCATION ELDERLY VARIABLES HOUSING STATUS SOCIAL STATUS GENDER VARIABLES WILDFIRE, FLOODING, HEAT & MULTI- HAZARD CLIMATE RISK STRATEGIC INTIATIVES W o r k f o r c e D e v e l o p m e n t & E c o n o m i c E m p o w e r m e n t D i g i t a l O p p o r t u n i t y & L i t e r a c y E q u i t y , A c c e s s i b i l i t y & I n c l u s i o n ( I m m i g r a n t s e r v i c e s , S e r v i c e s f o r V u l n e r a b l e P o p u l a t i o n s , V e t e r a n s a n d S e n i o r , R e e n t r y S u p p o r t , A c c e s s i b i l i t y ) H e a l t h & W e l l n e s s Y o u t h a n d F a m i l y E n g a g e m e n t C o m m u n i t y & C i v i c E n g a g e m e n t E n v i r o n m e n t a l S t e w a r d s h i p & N a t u r e E q u i t y R e s i l i e n c e & S u s t a i n a b i l i t y S t a f f E n g a g e m e n t  COMMUNITY ENGAGEMENT AT ALL LEVELS LOCAL STATE NATIONAL GLOBAL Partnerships with Austin organizations and engaging local community to serve neighborhood needs. Working with Texas libraries, state agencies, and regional coalitions to exchange resources and strengthen initiatives. Engaging in national dialogues on library innovation and working with organizations across the U.S. to promote equitable access and literacy. Teaming up international organizations across to share ideas, foster collaboration, and enhance equitable library practices. STRATEGIC GOALS SUPPORTED BY COMMUNITY ENGAGEMENT S G 1 S G 2 S G 3 C O M M U N I T Y - C E N T R I C P R O G R A M S & S E R V I C E S D E S I G N A N D D E V E L O P S P A C E S F O R C O M M U N I T Y C O N N E C T I O N S F O S T E R S T A K E H O L D E R R E L A T I O N S H I P S E q u i t a b l e r e s o u r c e a l l o c a t i o n C u l t u r a l a n d h i s t o r i c a l p r o g r a m s J o i n t u s e f a c i l i t i e s C o - l o c a t e d s e r v i c e s C o - c r e a t i n g c o m m u n i t y p r o g r a m s S e c u r i n g s u p p o r t & r e s o u r c e s S G 4 E X P A N D L I B R A R Y A C C E S S S G 5 E N G A G I N G S T A F F P a r t n e r s h i p s e n a b l e s e r v i c e e x p a n s i o n a c r o s s T r a v i s C o u n t y S t a f f d e v e l o p m e n t t h r o u g h p a r t n e r s h i p s CURRENT APPROACH R E S E A R C H P H A S E ( O c t o b e r 2 0 2 4 - D e c e m b e r 2 0 2 5 ) S u r v e y s , f o c u s g r o u p s , a n d d a t a a n a l y s i s . C o m m u n i t y i n p u t t o g u i d e p i l o t p r o g r a m s . P i l o t P H A S E ( J a n u a r y - S e p t e m b e r 2 0 2 5 ) I m p l e m e n t a t i o n o f n e w o r r e v i s e d s e r v i c e s & o f f e r i n g s . U p d a t e d a p p r o a c h e s t o t r a c k i n g a n d r e p o r t i n g . S t a f f t r a i n i n g . M o b i l e l i b r a r i e s , p o p - u p e v e n t s , a n d o u t r e a c h . C O N T I N U O U S I M P R V E M E N T & B O N D E N G A G E M E N T ( A U G U S T 2 0 2 5 - O N G O I N G ) METRICS OF SUCCESS E n g a g e m e n t E f f e c t i v e n e s s : I n c r e a s e i n p a r t i c i p a t i o n P r o g r a m D i v e r s i t y : E x p a n d e d c u l t u r a l a n d h i s t o r i c a l r a t e s . i n i t i a t i v e s . A c c e s s I m p r o v e m e n t s : R i s e i n l i b r a r y v i s i t s , n e w c a r d r e g i s t r a t i o n s , & p r o g r a m a t t e n d a n c e . F e e d b a c k I m p r o v e m e n t s : D e v e l o p m e n t o f a c t i o n a b l e i n s i g h t s f r o m e n g a g e m e n t . P a r t n e r s h i p I m p a c t : N u m b e r a n d s u c c e s s o f s t r a t e g i c c o l l a b o r a t i o n s . STRATEGIC PARTNERSHIP ENGAGEMENT Sustaining or Concluding Partnerships Identifying Needs & Opportunities Monitoring & Evaluation Collaborating, Planning & Implementing PARTNERSHIP ENGAGEMENT STRATEGY Formalizing Partnerships Outreach & Engagement with Partners Partnership Connection & Matching CHALLENGES AND ADAPTATIONS C H A L L E N G E S L i m i t e d r e s o u r c e s , a l i g n i n g p r i o r i t i e s , a n d r e a c h i n g u n d e r s e r v e d p o p u l a t i o n s . R e c o g n i z i n g a n d h o n o r i n g c a p a c i t y C r e a t i n g i n c l u s i v e m e t h o d s o f e n g a g e m e n t A D A P T I O N S F l e x i b i l i t y i n p l a n n i n g a n d b u i l d i n g t r u s t O n g o i n g e v a l u a t i o n a n d r e f i n i n g a p p r o a c h e s P r o a c t i v e c o m m u n i c a t i o n w i t h c o m m u n i t y p a r t n e r s LOOKING AHEAD: FUTURE GOALS E x p a n d s e r v i c e s t o m o r e a r e a s o f T r a v i s C o u n t y a r e a F o r m n e w s t r a t e g i c p a r t n e r s h i p s t o a d d r e s s g r o w i n g s o c i a l i s s u e s . H o s t i n g c o m m u n i t y e n g a g e m e n t s e s s i o n s . C o m m u n i t y a s s e s s m e n t t o o l . I m p r o v e d c o m m u n i t y e n g a g e m e n t t r a c k i n g & r e p o r t i n g . S t o r y t e l l i n g . E n g a g i n g s t a f f . THANK YOU! P R O G R A M S A N D P A R T N E R S H I P S L a u r a T a d e n a C o m m u n i t y E n g a g e m e n t L i b r a r i a n l a u r a . t a d e n a @ a u s t i n t e x a s . g o v