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KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.1 Cardholders TOTAL CARDHOLDERS ACTIVE CARDHOLDERS 445,871 283,997 314,570 439,781 441,981 May-22 Jun-22 Jul-22 Jun-22 Jul-22 242,381 May-22 NEW CARDHOLDERS 2,791 3,274 3,460 Virtual Library e -Cards Resident v NonResident Virtual Resident Virtual NonResident 8,518 4,987 8,586 5,153 8,496 4,848 May-22 Jun-22 Jul-22 M ay- 2 2 Ju n - 2 2 Ju l - 2 2 Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022  KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.2 Visitors Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022  KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.3 Circulation PHYSICAL CIRCULATION VIRTUAL CIRCULATION CIRCULAT ION 233,345 222,702 230,011 184,818 248,123 211,236 M A Y - 2 2 J U N - 2 2 J U L - 2 2 TO P E - M AT ER I A LS May-22 Jun-22 Jul-22 127,720 129,774 139,421 89,886 91,119 95,804 CIRC_EBOOK CIRC_EAUDIO Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022  KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.4 Express & Holds Check-Outs Desk v Express Past 3 Months EXPRESS DESK CENTRAL LIBRARY DESK V EXPRESS CHECK-OUTS EXPRESS DESK 155,222 186,524 177,564 29,596 36,178 33,672 21,460 30,541 29,406 1,640 1,967 1,850 May-22 Jun-22 Jul-22 May-22 Jun-22 Jul-22 N U M B E R O F H O L D S P L A C E D BY N U M B E R O F C A R D H O L D E R S Cardholders Placing Holds Holds Requested 63,452 68,560 69,613 23,014 24,408 22,294 May-22 Jun-22 Jul-22 Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022  KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.5 Technology WEBSITE HITS 1,891,718 1,942,863 1,819,793 18,258 19,530 System Computer Sessions 21,625 May-22 Jun-22 Jul-22 WIFI CONNECTIONS 28,952 29,256 27,102 May-22 Jun-22 Jul-22 5,962 Tech Devices Checked-Out 183 95 41 Hotspots 561 554 511 Laptops May-22 Jun-22 Jul-22 Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022 May-22 Jun-22 Jul-22 Central Library Computer Sessions 6,748 7,560 May-22 Jun-22 Jul-22 Branch Computer Sessions 14,065 12,296 12,782 May-22 Jun-22 Jul-22  KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.6 Programs Adult/Family 133 97 300 250 200 150 100 50 0 27 9 31 20 46 19 May-22 Jun-22 Jul-22 PROGRAMS Teen Children 256 205 Total Programs 264 199 42 Community Services Outreach 12 7 May-22 Jun-22 Jul-22 Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022  s r e e t n u o V l 1000 900 800 700 600 500 400 300 200 100 0 KEY PERFORMANCE METRICS FY 2022 TRENDS JULY2022 P.7 Volunteers 4,048 Hours 557 Active Volunteers ACTIVE VOLUNTEERS Active Volunteers Hours Salary Value 25,000.00 22,967.67 17,787.39 8,299.02 7,611.84 6,633.93 41 40 40 42 59 60 79 95 101 11,867.07 12,078.51 Nov-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 l e u a V y r a a S l 20,000.00 15,000.00 10,000.00 5,000.00 - $106,988 Donated Value Oct - Jul Contact: Emi Johnson, Business Process Innovation & Improvement 8/12/2022 Independent Sector $26.43 Texas Rate