Library CommissionJuly 25, 2022

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KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.1 Apr-22 May-22 Jun-22 Apr-22 May-22 Jun-22 Cardholders TOTAL CARDHOLDERS 439,781 441,981 435,826 NEW CARDHOLDERS 2,440 2,791 3,274 ACTIVE CARDHOLDERS 233,479 242,381 283,997 VIRTUAL LIBRARY E -CARDS Re sid e nt v N o n Re sid e nt Virtual Resident 8,461 8,496 4,848 4,715 Virtual NonResident 8,518 4,987 Apr-22 May-22 Jun-22 A P R- 2 2 M AY - 2 2 JUN - 2 2 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.2 Visitors VISITORS 159,368 160,667 Apr-22 May-22 Jun-22 139,902 91,245 Branch Visitors Central Visitors 109,224 106,024 54,643 48,657 50,144 Apr-22 May-22 Jun-22 Apr-22 May-22 Jun-22 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.3 Circulation CIRCULAT ION PHYSICAL CIRCULATION VIRTUAL CIRCULATION 215,596 170,311 230,011 184,818 233,345 222,702 A P R - 2 2 M A Y - 2 2 J U N - 2 2 E - B O O K C I R C U L AT I O N BY A U D I E N C E Children Book Adult Book Teen Book 167,435 99,032 13,686 178,474 110,079 15,224 Apr-22 May-22 205,619 117,998 18,788 Jun-22 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.4 Express & Holds System Desk v Express 142,846 155,222 EXPRESS DESK 186,524 27,275 29,596 36,178 Apr-22 May-22 Jun-22 CENTRAL LIBRARY DESK V EXPRESS CHECK-OUTS EXPRESS DESK 21,969 21,460 1,584 1,640 1,967 30,541 Apr-22 May-22 Jun-22 N U M B E R O F H O L D S P L A C E D BY N U M B E R O F C A R D H O L D E R S Cardholders Placing Holds Holds Requested 59,932 63,452 68,560 21,188 23,014 24,408 Apr-22 May-22 Jun-22 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.5 T E C H D E V I C E C I R C U L AT I O N Hotspots Laptops System Computer Sessions 425 411 511 16,251 18,258 19,530 Technology 142 80 41 Mar-22 Apr-22 May-22 WIFI CONNECTIONS 27,225 28,952 27,102 Apr-22 May-22 Jun-22 Apr-22 May-22 Jun-22 Central Computer Sessions 5,397 5,962 6,748 Apr-22 May-22 Jun-22 Branches Computer Sessions 10,854 12,296 12,782 Apr-22 May-22 Jun-22 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.6 Programs Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.7 456 Active Volunteers Volunteers 2,506 Hours Volunteers and their Value to Austin Public Library Nov-21 Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Fiscal Year 21/22 Active Volunteers Hours Salary Value 800 700 600 500 400 300 200 100 0 S R U O H D N A S R E E T N U L O V F O # 20,000.00 15,000.00 10,000.00 5,000.00 - $ E U L A V $66,234 Donated Value Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM Independent Sector $26.43 Texas Rate KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.8 By Council District Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.9 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM KEY PERFORMANCE METRICS FY 2022 TRENDS JUNE 2022 P.10 June 2022 Contact: Emi Johnson, Business Process Innovation & Improvement v.7/19/2022 11:58 PM