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KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.1 Mar-22 Apr-22 May-22 Mar-22 Apr-22 May-22 Cardholders TOTAL CARDHOLDERS 439,781 433,154 435,826 NEW CARDHOLDERS 2,174 2,440 2,791 Mar-22 Apr-22 May-22 ACTIVE CARDHOLDERS 314,426 310,829 304,028 8,413 4,562 VIRTUAL LIBRARY E-CARDS Re si d e nt v N o n Re si d e nt Virtual Resident Virtual NonResident 8,461 4,715 8,496 4,848 M A R- 2 2 A P R- 2 2 M AY - 2 2 Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.2 Visitors Pleasant Hill and U-Hills are online with SenSource! Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.3 Circulation CIRCULAT ION PHYSICAL CIRCULATION VIRTUAL CIRCULATION 353,230 335,472 327,123 341,112 351,730 230,011 M A R - 2 2 A P R - 2 2 M A Y - 2 2 To p e - M a t e r i a l s Mar-22 Apr-22 May-22 123,960 118,938 127,720 87,876 85,077 89,886 E - B O O K C I R C U L AT I O N BY A U D I E N C E Children Book Adult Book Teen Book 170,631 101,703 14,312 167,435 99,032 13,686 178,474 110,079 15,224 CIRC_EBOOK CIRC_EAUDIO Mar-22 Apr-22 May-22 Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.4 Express & Holds System Desk v Express EXPRESS DESK EXPRESS DESK Central Library Desk v Express 140,840 142,846 155,222 22,432 21,969 21,460 28,429 27,275 29,596 2,064 1,584 1,640 Mar-22 Apr-22 May-22 Mar-22 Apr-22 May-22 N u m b e r o f H o l d s p l a c e d b y N u m b e r o f C a r d h o l d e r s Cardholders Placing Holds Holds Requested 61,527 59,932 63,452 13,122 21,188 23,014 Mar-22 Apr-22 May-22 Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.5 Technology T E C H D E V I C E C I R C U L AT I O N Hotspots Laptops 425 411 511 142 80 41 Mar-22 Apr-22 May-22 WIFI CONNECTIONS 24,690 27,225 28,952 Mar-22 Apr-22 May-22 System Computer Sessions 18,258 14,309 16,251 Central Library Computer Sessions Branch Computer Sessions 10,854 12,296 5,962 9,234 Mar-22 Apr-22 May-22 May-22 Mar-22 Apr-22 May-22 5,075 Mar-22 5,397 Apr-22 Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.6 Programs Live Programs for the Past 3 Months 160 133 26 Mar-22 Apr-22 May-22 Does not include Outreach, Unadvertised, or Self-directed. LIV E P ROGRA M S BY AUD IE N CE Mar-22 Apr-22 May-22 3 3 7 2 7 0 1 9 1 1 1 A D ULT/ FA M ILY T E E N CHILD RE N 7 1 1 7 9 Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAY 2022 P.7 79 Active Volunteers Volunteers 457 Hours Volunteers and their Value to Austin Public Library 500 450 400 350 300 250 200 150 100 50 0 S R U O H S R E E T N U L O V Nov-21 Dec-21 Jan-22 Mar-22 Apr-22 May-22 Feb-22 2021/2022 Active Volunteers Hours Salary Value 14,000.00 12,000.00 10,000.00 8,000.00 6,000.00 4,000.00 2,000.00 - $ E U L A V $12,078 Donated Value Contact: Emi Johnson, Business Process Innovation & Improvement Monthly Activity Report 6/9/2022 1:21 PM Independent Sector $26.43 Texas Rate