Digital Inclusion Grants Update — original pdf

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Austin Public Library Hannah Terrell, Branch Services Division Manager Emi Johnson, Innovations and Improvement Texas Digital Navigator Update – 5/4/2022 Where are we now? Accomplishment #1 2 DIGITAL NAVIGATORS Library Trainings  Language Access Services  Job Search Tools  Social Services Platform  Digital Literacy Resources Where are we now? Accomplishment #2 PARTNERSHIPS Our Discussions Purpose Reasonable Expectations Commitment Leveraging/Resource Sharing Coordination Data Collection Program Planning Sustainability Advocacy Where are we now? Accomplishment #3 TRAINING 6 Participating Branch Libraries  Northstar Introduction  Storybranding Workshop Where are we now? Accomplishment #4 WORKFLOWS  Collaboration  Finance  Programming  Coordination Where are we now? Accomplishment #5 TECHNOLOGY PURCHASED Where are we now? 3 HOTSPOTS 2 LAPTOPS Accomplishment #6 DEVICES DISTRIBUTED Successes! Partner Network Scaled to Sustain City Policymakers Support Staff Engagement Hear their stories! Mr. Harris Froylan Challenges 1. 2. 3. 4. Staffing Capacity Supply Chain Delays Pandemic Ebb/Flow-Competing Priorities TSLAC Contracts Executed in March 2022 - Delays Vendor Contracts and Purchasing We need … TIME TO…  respond to community and partner feedback  monitor and adjust innovative strategies  move resources where they are needed  allow branch teams to set-up their services Digital Navigators $250k Navigator Salaries Resource Centers Programs Town Halls Staff Training Telehealth $50k Walls Installation Spent $ Yay! Support $150k Media Productions Marketing Translations