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KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.1 Cardholders TOTAL CARDHOLDERS 435,826 433,154 430,729 Feb-22 Mar-22 Apr-22 ACTIVE CARDHOLDERS 315,663 314,426 310,829 Feb-22 Mar-22 Apr-22 NEW CARDHOLDERS VIRTUAL LIBRARY e-Cards Resident v NonResident 2,440 Virtual Resident Virtual NonResident 2,060 2,174 8,365 8,413 8,461 4,410 4,562 4,715 Feb-22 Mar-22 Apr-22 Feb-22 Mar-22 Apr-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.2 Visitors VISITORS 97,470 90,944 134,502 Jan-22 Feb-22 Mar-22 Central Visitors 47,621 34,575 33,342 Branch Visitors 86,881 62,900 57,602 Jan-22 Feb-22 Mar-22 Jan-22 Feb-22 Mar-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.3 Circulation CIRCULATION PHYSICAL CIRCULATION VIRTUAL CIRCULATION 367,327 229,686 Jan-22 334,510 335,472 268,815 223,512 Feb-22 Mar-22 T O P E - M AT E R I A L S Feb-22 Mar-22 Apr-22 T E C H D E V I C E C I R C U L AT I O N Hotspots Laptops 114,893 123,960 118,938 79,021 87,876 85,077 425 411 272 143 142 80 CIRC_EBOOK CIRC_EAUDIO Feb-22 Mar-22 Apr-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.4 Desk v Express Check-Outs Desk v Express Past 3 Months EXPRESS DESK 83% 140,840 83% 142,846 84% 119,493 24,130 28,429 27,275 Feb-22 Mar-22 Apr-22 CENTRAL LIBRARY DESK V EXPRESS CHECK-OUTS EXPRESS DESK 21,297 91% 22,432 92% 21,969 93% 2,023 2,064 1,584 Feb-22 Mar-22 Apr-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.5 Technology WEBSITE HITS 1,693,050 1,655,548 1,551,468 Feb-22 Mar-22 Apr-22 WIFI CONNECTIONS 20,243 24,690 27,225 Feb-22 Mar-22 Apr-22 System Computer Sessions Central Library Computer Sessions Branch Computer Sessions 14,309 16,251 4,128 5,075 5,397 10,490 9,234 10,854 6,362 Feb-22 Mar-22 Apr-22 Feb-22 Mar-22 Apr-22 Feb-22 Mar-22 Apr-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.6 Community Services Outreach Events 80 3 7 Feb-22 Mar-22 Apr-22 Programs LIVE PROGRAMS APRIL 2022 Children, 117, 75% Adult/Family, 29, 19% Teen, 10, 6% Collections CO L L E C T I O N S S I Z E TO - DAT E 2 0 2 2 Physical Collection Size Virtual Collection Size 2,413,512 2,183,653 881,748 1,196,297 934,438 EOY 2020 EOY 2021 To-Date 2022 934,432 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM KEY PERFORMANCE METRICS FY 2022 TRENDS APR 2022 P.7 Volunteers 453 Hours 60 Active Volunteers $11,973 Donated Value Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 5/11/2022 2:06 PM Independent Sector $26.43 Texas Rate