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KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.1 Cardholders TOTAL CARDHOLDERS 430,729 433,154 ACTIVE CARDHOLDERS 315,663 314,426 V IRT UA L LIBRA RY E - CA RD S Re si d e nt v N o n Re si d e nt Virtual Resident Virtual NonResident 8,365 4,410 8,413 4,562 8,280 4,294 419,491 295,973 Jan-22 Feb-22 Mar-22 Jan-22 Feb-22 Mar-22 NEW CARDHOLDERS 2,679 2,060 2,174 Jan-22 Feb-22 Mar-22 JA N - 2 2 F E B- 2 2 M A R- 2 2 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.2 Visitors VISITORS 106,440 97,470 90,944 Jan-22 Feb-22 Mar-22 Central Visitors Branch Visitors 47,621 62,900 34,575 33,342 57,602 58,819 Jan-22 Feb-22 Mar-22 Jan-22 Feb-22 Mar-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.3 Circulation C I RC ULAT I O N PHYSICAL CIRCULATION VIRTUAL CIRCULATION E - BO O K C I RC ULAT I O N BY AUDI E N C E Jan-22 Feb-22 Mar-22 1 3 6 , 0 7 1 3 8 2 , 9 4 1 8 1 4 , 5 3 1 3 0 7 , 1 0 1 7 5 1 , 4 9 0 2 9 , 2 8 1 9 7 , 2 1 5 0 7 , 0 1 2 1 3 , 4 1 367,327 229,686 268,815 334,510 335,472 223,512 J A N - 2 2 F E B - 2 2 M A R - 2 2 TOP E-MATERIALS CIRC_EBOOK CIRC_EAUDIO 89,159 132,462 79,021 114,893 87,876 123,960 Jan-22 Feb-22 Mar-22 T E C H D E V I C E C I R C U L AT I O N Hotspots Laptops 312 143 272 143 425 142 C H I L D R E N B O O K A D U L T B O O K T E E N B O O K Jan-22 Feb-22 Mar-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.4 Desk v Express System Desk v Express Past 3 Months EXPRESS DESK 170,333 128,451 119,493 148,763 140,840 193,554 Jan-22 Feb-22 Mar-22 HIGH CIRC BRANCHES MARCH 2022 CIRC_EXPRESS CIRC_DESK 12,985 9,020 12,622 9,892 15,451 11,091 14,221 12,091 27,037 19,528 25,384 21,364 22,432 Milwood North Village Manchaca Road Yarborough Spicewood Springs Hampton Central 34,273 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.5 Technology WEBSITE HITS 1,802,291 1,693,050 1,551,468 Jan-22 Feb-22 Mar-22 WIFI CONNECTIONS 20,075 20,243 24,690 Jan-22 Feb-22 Mar-22 System Computer Sessions Central Library Computer Sessions Branch Computer Sessions 9,234 11,823 10,490 14,309 5,007 5,075 4,128 6,816 6,362 Jan-22 Feb-22 Mar-22 Jan-22 Feb-22 Mar-22 Jan-22 Feb-22 Mar-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.6 Programs Live Programs 23 28 26 Jan-22 Feb-22 Mar-22 Does not include Outreach, Unadvertised, or Self-directed. OUTREACH EVENTS 7 2 3 Jan-22 Feb-22 Mar-22 Collections CO L L E C T I O N S S IZ E TO - DAT E 2 0 2 2 Physical Collection Size Virtual Collection Size 2,413,512 2,183,653 881,748 1,196,297 934,438 934,432 3,000,000 2,000,000 1,000,000 - EOY 2020 EOY 2021 To-Date 2022 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM KEY PERFORMANCE METRICS FY 2022 TRENDS MAR 2022 P.7 Volunteers 449 Hours 59 Active Volunteers $11,867 Donated Value Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 4/8/2022 9:12 PM Independent Sector $26.43 Texas Rate