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KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.1 Dec-21 Jan-22 Feb-22 Dec-21 Jan-22 Feb-22 Cardholders TOTAL CARDHOLDERS 430,729 416,872 419,491 NEW CARDHOLDERS 2,679 2,060 1,287 Dec-21 Jan-22 Feb-22 ACTIVE CARDHOLDERS 315,663 308,534 295,973 VIRTUAL LIBRARY E -CARDS Re sid e nt v N o n Re sid e nt Virtual Resident Virtual NonResident 8,280 4,294 8,365 4,410 8,130 4,148 D EC - 2 1 JA N - 2 2 F E B- 2 2 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.2 VISITORS 97,470 93,874 90,944 Visitors 98,000 96,000 94,000 92,000 90,000 88,000 86,000 31,592 Dec-21 Jan-22 Feb-22 Central Visitors 34,575 33,342 Branch Visitors 62,900 62,282 57,602 Dec-21 Jan-22 Feb-22 Dec-21 Jan-22 Feb-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM 160,000 120,000 80,000 40,000 - KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.3 Circulation CIRCULAT ION PHYSICAL CIRCULATION VIRTUAL CIRCULATION 287,458 222,013 229,686 234,841 268,815 205,324 VIRTUAL MATERIALS E-CIRCULATION Dec-21 Jan-22 Feb-22 D E C - 2 1 J A N - 2 2 F E B - 2 2 CIRC_EBOOK CIRC_EAUDIO CIRC_EVIDEO CIRC_EMUSIC CIRC_EPER Dec-21 Jan-22 Feb-22 124,023 132,462 114,893 84,806 89,159 79,021 3,867 4,272 3,837 1,590 990 914 7,727 7,958 7,958 PHYSICAL CIRCULATION BY ITEM TYPE Dec-22 Jan-22 Feb-22 Children Book Adult Book Teen Book Dec-22 144,723 Jan-22 149,283 87,018 94,157 12,658 12,791 Adult Video 22,185 23,990 Children Video 6,583 6,129 Teen Video 670 642 Adult Music 7,346 6,290 Children Music Adult AudioBook Children AudioBook Teen AudioBook Hotspots Laptops 311 319 2,236 2,436 2,925 3,068 2,674 100 135 130 118 143 143 21,874 135,418 10,705 82,920 6,090 5,651 Feb-22 473 267 2,179 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM 356 312 272 KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.4 Desk v Express Check-Outs Desk v Express Past 3 Months DESK, 168,409 DESK, 170,333 DESK,148,763 EXPRESS, 118,224 Dec-21 EXPRESS, 128,451 Jan-22 EXPRESS, 119,493 Feb-22 CENTRAL LIBRARY DESK V EXPRESS CHECK-OUTS EXPRESS DESK 29,847 21,347 31,272 22,824 25,971 21,297 Dec-21 Jan-22 Feb-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.5 Technology WEBSITE HITS 1,802,291 1,609,222 1,551,468 WIFI CONNECTIONS 22,268 20,075 20,243 Dec-21 Jan-22 Feb-22 Dec-21 Jan-22 Feb-22 Activity level is impacted due to COVID safety protocols and facility projects. System Computer Sessions Central Library Computer Sessions Branch Computer Sessions 11,823 11,171 10,490 4,524 5,007 4,128 6,647 6,816 6,362 Dec-21 Jan-22 Feb-22 Dec-21 Feb-22 Dec-21 Jan-22 Feb-22 Jan-22 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.6 Live Remote Programs by Audience February 2022 Programs Attendees 85 11 Adult/Family Programs Attendees 11 85 128 33 7 Teen 10 Children 7 33 10 128 Does not include Outreach, Unadvertised, or Self-directed. Programs Outreach Events 10 2 3 Dec-21 Jan-22 Feb-22 Collections C O L L E C T I O N S S I Z E T O - D AT E 2 0 2 2 Physical Collection Size Virtual Collection Size 3,000,000 2,413,512 2,214,756 881,748 1,196,297 934,438 934,434 2,000,000 1,000,000 - EOY 2020 EOY 2021 To-Date 2022 Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM KEY PERFORMANCE METRICS FY 2022 TRENDS FEB 2022 P.7 Volunteers 42 active volunteers 251 hours $6,634 donated value Contact: Emi Johnson, Business Process Consultant Monthly Activity Report 3/6/2022 9:27 PM Independent Sector $26.43 Texas Rate