Statistical Trends May - July 2021 — original pdf

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LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS MAY 2021 – JUL 2021 P.1 TOTAL CARDHOLDERS FY 2021 TRENDS 686,472 691,835 675,843 MAY JUN JUL TOTAL VIRTUAL eCARDS FY 2021 Trends Virtual Resident Virtual NonResident ACTIVE CARDHOLDERS FY 2021 TRENDS *some type of activity on the card in last 3 years 7,913 3,576 8,039 3,683 7,982 3,754 63,675 63,926 55,958 MAY JUN JUL MAY JUN JUL 9,000 6,000 3,000 - 70,000 60,000 50,000 40,000 v.8/09/21 E. Johnson, Business Process Monthly System Activity Report  LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS MAY 2021 – JUL 2021 P.2 NEW CARDS ISSUED FY 2021 TRENDS MAY JUN JUL 2725 2734 1682 New Adult Resident New Youth Resident 22 49 36 New Adult Non- Resident 421 332 200 2 4 3 130 202 44 75 86 58 New Youth Non- Resident New Virtual Cards (Adult/Youth) New Virtual Non- Resident Cards (Adult only) New_All_Cards Cardholders Picking Up Holds Hold Items Picked Up Cardholders Placing Holds HOLD SERVICES JULY 2021 2213 1923 1240 3000 2500 2000 1500 1000 500 0 Libraries closed in July Little Walnut Creek Southeast Cepeda Pleasant Hill University Hills Terrazas 4,000 3,000 2,000 1,000 - ACB 643 1,279 287 Cardholders Picking Up Holds Hold Items Picked Up Cardholders Placing Holds ACE 2,001 4,062 2,206 AHO 371 674 392 AMI 1,943 4,421 940 AMR 2,572 5,669 962 ANV 2,338 5,392 903 AOK 3,335 7,258 1,579 AOQ 1,451 2,887 680 ARZ 509 1,205 239 ASJ 101 216 107 ASR 3,290 7,547 1,578 ATO 510 1,048 678 AWK 101 200 108 AWP 1,364 2,974 495 AYB 1,286 2,749 853 v.8/09/21 E. Johnson, Business Process Monthly System Activity Report  LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS MAY 2021 – JUL 2021 P.3 CENTRAL VISITORS 95,476 22,903 1,337 150,000 100,000 50,000 - MAY JUN JUL BRANCH VISITORS JULY JUNE Little Walnut and Southeast served as Vaccine Clinics. Yarborough recently re-opened. 15,000 10,000 5,000 - ACB JUNE 1,409 JULY 1,239 AHO 1,233 3,012 ALW 780 991 AMI 6,197 6,194 AMR 7,163 7,666 ANV 5,594 5,846 AOK 8,706 9,159 AOQ 1,086 2,484 ARZ 5,378 3,881 ASE 9,476 6,485 ASJ 774 ASR ATO 10,486 1,572 1,698 10,459 3,353 AWP 4,044 4,204 AYB 1,917 5,984 v.8/09/21 E. Johnson, Business Process Monthly System Activity Report  LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS MAY 2021 – JUL 2021 P.4 LIBRARY WEBSITE HITS FY 2021 TRENDS 2,204,181 1,742,098 13,560 1,504,243 MAY JUN JUL MAY JUN JUL WIFI CONNECTIONS FY 2021 TRENDS 18,229 20,947 CENTRAL COMPUTER SESSIONS FY 2021 TRENDS 8,340 4,138 1,547 MAY BRANCH COMPUTER SESSIONS FY 2021 TRENDS 3,948 5319 1,783 MAY JUN JUL JUN JUL v.8/09/21 E. Johnson, Business Process Monthly System Activity Report  LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS MAY 2021 – JUL 2021 P.5 Willie Mae Kirk, on average, shows the highest usage (nearly 2 hours per customer). Due to COVID restrictions, fewer computers and limited occupancy impact usage. Public Computer Use July 2021 Computer Users Hours on Computer 904 729 295 228 1.3 ACB AVG > 97 0.9 90 AHO 0.8 AMR 210 183 0.9 AMI 148 140 0.9 AOK 179 169 0.9 AOQ 0.9 ARZ 0.9 ASR 236 201 1.2 ASJ 316 305 1.0 ATO 364 200 1.8 AWK 405 391 1.0 AWP 554 413 0.7 ANV 813 744 575 511 Ruiz and Manchaca show high number of devices connecting and high data use. P E R S O N A L D E V I C E S W I F I D ATA U S E ( G B ) J U LY 2 0 2 1 JULY # OF DEVICES DATA GB USE 1200 800 400 0 855 791 625 441 210 96 600 567 573 466 436 218 130 143 1023 894 605 744 480 295 179 308 379 182 679 566 428 280 ACB AHO AMR AMI ANV AOK AOQ ARZ ASR ASJ ATO AWK AWP AYB 1200 800 400 0 v.8/09/21 E. Johnson, Business Process Monthly System Activity Report  180,000 160,000 140,000 120,000 100,000 80,000 60,000 40,000 20,000 - LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS MAY 2021 – JUL 2021 P.6 PHYSICAL CIRCULATION BY ITEM TYPE MAY JUN JUL Children Book MAY 102,073 JUN JUL 167,793 169,851 Adult Book Teen Book Adult Video Teen Video Adult Music Children Music Adult AudioBook Children AudioBook Teen AudioBook Hotspots 63,775 89,917 96,110 8,986 15,648 16,628 16,113 22,252 24,490 455 799 903 6,091 7,540 8,146 180 343 492 1,689 2,170 2,170 1,204 2,309 2,393 126 207 206 94 147 119 Children Video 3,586 7,327 8,525 PHYSICAL CIRCULATION ADULT & YOUTH ITEMS FY 2021 TRENDS MAY JUN JUL 121,915 121,879 119,553 86,915 210,795 196,080 Adult Items Youth Items VIRTUAL CIRCULATION MAY JUN JUL CIRC_EBOOK CIRC_EAUDIO CIRC_EVIDEO CIRC_EMUSIC CIRC_EPERIODI CALS MAY JUN JUL 125,049 120,498 124,160 77,289 77,528 80,950 5,727 4,365 4,350 1,476 1,630 1,394 5,371 5,628 5,923 v.8/09/21 E. Johnson, Business Process Monthly System Activity Report