Library CommissionJuly 26, 2021

Statistical Trends Apr - June 2021 — original pdf

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LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS APR 2021 – JUN 2021 P.1 TOTAL CARDHOLDERS FY 2021 TRENDS 691,835 684,852 686,472 APR MAY JUN ACTIVE CARDHOLDERS FY 2021 TRENDS *some type of activity on the card in last 3 years 52,080 55,958 63,675 TOTAL VIRTUAL eCARDS FY 2021 Trends Virtual Resident Virtual NonResident 7,851 3,491 7,913 3,576 8,039 3,683 9,000 6,000 3,000 - 70,000 60,000 50,000 40,000 APR MAY JUN APR MAY JUN v.7/10/21 E. Johnson, Business Process Monthly System Activity Report LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS APR 2021 – JUN 2021 P.2 NEW CARDS ISSUED FY 2021 TRENDS APR MAY JUN 3000 2500 2000 1500 1000 500 0 1923 1240 565 New Adult Resident New Youth Resident 11 22 49 New Adult Non- Resident 421 200 39 0 2 4 128 130 202 99 75 86 New Youth Non- Resident New Virtual Cards (Adult/Youth) New Virtual Non- Resident Cards (Adult only) New_All_Cards Libraries closed to the public: Little Walnut Southeast Willie Mae Kirk Cepeda Pleasant Hill University Hills HOLD SERVICES JUNE 2021 Unique Cardholders Picking Up Holds Number of Hold Items Picked Up 1430 602 1654 819 1264 2847 3453 3718 1669 1612 4646 2047 5417 5897 6820 2511 2650 2930 3464 3562 7885 8229 Ruiz Branch Carver Branch Yarborough Branch Old Quarry Branch Windsor Park Branch Milwood Branch Central Library North Village Branch Manchaca Road Branch Hampton Branch at Oak Hill Spicewood Springs Branch 106 208 St. John Branch 2725 1682 854 v.7/10/21 E. Johnson, Business Process Monthly System Activity Report LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS APR 2021 – JUN 2021 P.3 VISITORS 52,738 35,401 22,295 91,730 52,230 23,166 May-21 Jun-21 Customers Picking Up Holds Items Picked Up In Library Visitors JUNE VISITORS 6,197 7,163 5,594 8,706 5,378 9,476 10,486 1,409 1,233 780 1,086 774 4,044 1,572 1,917 v.7/10/21 E. Johnson, Business Process Monthly System Activity Report WELCOME IN! LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS APR 2021 – JUN 2021 P.4 LIBRARY WEBSITE HITS FY 2021 TRENDS 1,504,243 9,190 2,204,181 1,401,996 WIFI CONNECTIONS FY 2021 TRENDS 18,229 13,560 APR MAY JUN APR MAY JUN Most customers used public computers for about an hour in June. Public Computer Use June 2021 Computer Users Hours on Computer 785 638 900 800 700 600 500 400 300 200 100 0 621 544 532 471 338 264 135 128 0.95 1.28 0.81 Carver Branch Manchaca Road Branch Milwood Branch 339 236 0.70 North Village Branch 143 137 0.96 Hampton Branch at Oak Hill 115 109 0.95 Old Quarry Branch 0.88 0.89 Ruiz Branch Spicewood Springs Branch 206 193 1.07 St. John Branch 371 354 336 314 59 59 1.00 Twin Oaks Branch 34 68 2.00 Willie Mae Kirk Branch 0.95 0.93 Windsor Park Branch Yarborough Branch v.7/10/21 E. Johnson, Business Process Monthly System Activity Report 180,000 160,000 140,000 120,000 100,000 80,000 60,000 40,000 20,000 0 LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS APR 2021 – JUN 2021 P.5 PHYSICAL CIRCULATION BY ITEM TYPE APR MAY JUN Children Book 82,293 102,073 167,793 APR MAY JUN Adult Book Teen Book Adult Video Teen Video Adult Music Children Music Adult AudioBook Children AudioBook Teen AudioBook Hotspots 56,405 63,775 89,917 7,462 8,986 15,648 13,268 16,113 22,252 448 455 799 4,310 6,091 7,540 129 180 343 1,490 1,689 2,170 513 1,204 2,309 120 126 207 79 94 147 Children Video 2,135 3,586 7,327 PHYSICAL CIRCULATION ADULT & YOUTH ITEMS FY 2021 TRENDS APR MAY JUN 210,795 75,473 86,915 121,915 119,553 95,321 Adult Items Youth Items VIRTUAL DIGITAL MATERIALS E-CIRCULATION APR MAY JUN CIRC_EBOOK CIRC_EAUDIO CIRC_EVIDEO CIRC_EMUSIC APR MAY JUN 233,484 125,049 120,498 144,016 77,289 77,528 10,490 5,727 4,365 3,213 1,476 1,630 v.7/10/21 E. Johnson, Business Process Monthly System Activity Report LIBRARY PERFORMANCE INDICATORS FY 2021 TRENDS APR 2021 – JUN 2021 P.6 NEW USERS OF DIGITAL PLATFORMS FY 2020 As of JUN 2021 12338 7950 5963 3833 6391 2345 Overdrive New Users Hoopla New Users cloudlibrary New Users EOY 2020 v To Date 24,692 14,128 NEW CARDS ISSUED FY 2021 TRENDS APR MAY JUN 1923 1240 565 New Adult Resident New Youth Resident 11 22 49 New Adult Non- Resident 421 200 39 0 2 4 128 130 202 99 75 86 New Youth Non- Resident New Virtual Cards (Adult/Youth) New Virtual Non- Resident Cards (Adult only) New_All_Cards 2725 1682 854 v.7/10/21 E. Johnson, Business Process Monthly System Activity Report