Item 2 - Homelessness Outcomes Follow-Up Presentation — original pdf

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Homelessness Assistance Outcomes Follow-Up OFFICE OF THE CITY AUDITOR August 2024 Background Background 2021 Follow-Up Background 2018 Allocation of City Resources Recommendation 1: Improve data about the homeless population Recommendation 2: Develop strategies to meet the current housing need Implemented In Progress 2018 Allocation of City Resources Recommendation 1: Implemented To improve the quality and accuracy of data collected about the homeless population. Improvements • The City uses Coordinated Assessments. • Data is published in the Ending Community Homelessness Coalition(ECHO)’s dashboard. 2018 Allocation of City Resources Recommendation 2: In Progress To develop and implement strategies to meet current need for housing. Permanent Supportive Housing Pipeline 1345 1228 Updates • The City increased the supply of Permanent Supportive Housing. • The City does not have a clear and updated goal. May 2024 Dec 2024 Dec 2025 Dec 2026 Dec 2027 1400 1200 1000 800 600 400 200 0 237 988 530 2019 Outcomes of City Efforts Recommendation 1 Measure long-term success Recommendation 2 Improve contracts Recommendation 3 Enhance and develop new prevention programs Recommendation 4 Improve coordination among case management providers In Progress In Progress In Progress In Progress 2019 Outcomes of City Efforts Recommendation 1: In Progress To review how the City measures long-term success of homelessness efforts. Updates • The Homeless Strategy Office(HSO) is creating a strategic plan. Recommendation 2: In Progress Updates To ensure contracts include long-term outcomes, client feedback, client prioritization, and appropriate resources are dedicated. • Not all contracts require all items. • Vendors may still be taking actions towards items. 2019 Outcomes of City Efforts Recommendation 3: In Progress To enhance the capacity of existing homeless prevention programs and develop new programs. Updates • The Homeless Strategy Office(HSO) manages two prevention programs. • HSO plans to develop additional programs. Recommendation 4: In Progress To design and implement changes to improve coordination and collaboration among entities providing case management. Updates • The HSO and the Ending Community Homelessness Coalition(ECHO) host meetings with case management entities. Questions?