Electric Utility Commission - June 8, 2020

Electric Utility Commission Regular Meeting of the Electric Utility Commission - This meeting to be held by videoconference.

Agenda original pdf

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Meeting of the Electric Utility Commission June 8, 2020 The Electric Utility Commission is to be held June 8, 2020 with Social Distancing Modifications Public comment will be allowed via telephone; no in-person input will be allowed. All speakers must register in advance of Sunday, June 7 by Noon. All public comment will occur at the beginning of the meeting. To speak remotely at the Electric Utility Commission meeting, residents must: •Call or email the board liaison at 512-497-0966 or jeff.vice@austinenergy.com no later than noon, Sunday, June 7. The information required is the speaker name, item number(s) they wish to speak on, whether they are for/against/neutral, and a telephone number or email address. •Once a request to speak has been called in or emailed to the board liaison, residents will receive either an email or phone call providing the telephone number to call on the day of the scheduled meeting. •Speakers must call in at least 15 minutes prior to meeting start in order to speak, late callers will not be accepted and will not be able to speak. •Speakers will be placed in a queue until their time to speak; each speaker will have up to three minutes to speak. •Handouts or other information may be emailed to jeff.vice@austinenergy.com by noon, Saturday before the scheduled meeting. This information will be provided to Board and Commission members in advance of the meeting. •If this meeting is broadcast live, residents may watch the meeting here: http://www.austintexas.gov/page/watch-atxn-live Electric Utility Commission June 8, 2020  10:00 AM – 11:30AM VIA VIDEOCONFERENCING AGENDA Members: Marty Hopkins, Chair (Casar) Dave Tuttle, Vice Chair (Alter) Jim Boyle (Pool) Cary Ferchill (Adler) Karen Hadden (Kitchen) Cyrus Reed (Tovo) Rachel Stone (Harper-Madison) Matt Weldon (Flannigan) Stefan Wray (Renteria) Vacancy (Ellis) Vacancy (Garza) For more information, please visit: www.austintexas.gov/euc Reading and Action on Consent Agenda: Items 2-3 may be acted upon by one motion. No separate discussion or action on any of the items is necessary unless desired by a Commissioner. CALL MEETING TO ORDER 1. APPROVAL OF MINUTES – Approve minutes of the May 11, 2020 regular meeting. NEW BUSINESS – CONSENT ( ) = Target Council Meeting Date; [ ] = RCA Type 2. 3. (6/11) [Purchasing: Various depts; AE’s portion approximately $1.6M] Authorize negotiation and execution of a multi-term cooperative contract through Staples Contract & Commercial LLC, with Summus Industries Inc. (MBE), to provide office supplies …

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Item 4: AEHQ Presentation original pdf

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Item 4 1 Austin Energy Headquarters at Mueller Update Electric Utility Commission June, 2020 Andrew Moore P3 Program Manager Financial Services AEHQ: Update 2 •New Approach for Facility Acquisition – Real Estate Transaction •Not a City of Austin/AE project •Purchase and Sale Agreement signed May 2019. •Fixed Price and Delivery Date. •On Schedule for April 2021 completion and purchase. •From RFP to Close – 3.5 years AEHQ: Update 3 •277,000 Square Foot Class A Office Building •Accommodate 1,100 + employees •Expandable to 377,000 square feet •Centralizes all HQ functions •Public-oriented experience for 1st Floor •Community event/meeting space AEHQ: Green Building 4 • Goal of AEGB 5-Star/LEED Platinum rating • AEGB 4-Star/LEED Gold minimum • Well Building Certification – Gold rating • Silver rating minimum • Mueller is a LEED Neighborhood/Pecan Street • Rooftop solar (400kw, 12-15% of total energy consumption) • 10% Reduction embodied Carbon • Reclaimed Water System • Irrigation/Flushing toilets • Chilled Water System • Using Chilled Beams – Interior • Bicycle Storage/Showers • Energy Modeling AEGB and WELL AEGB Status – 5 Stars YES – 77, YES & MAYBE – 84 LEED Status – Platinum YES - 83, YES & MAYBE - 91 Y M 77 7 8 N 4 TOTALS 83 8 4 15 TOTALS 110 Certified: 40 to 49 points, Silver: 50 to 59 points, Gold: 60 to 79 points, Platinum: 80 to 110 WELL Status – Gold YES – 103/197 (52%), YES & MAYBE – 138/197 (70%) 103 35 6 53 TOTALS Timeline 6 • Council: Approved negotiation and execution of Purchase & Sale Agreement and funding – December 13, 2018. • Broke Ground – August 2019 • On Schedule for Completion/Closing – April 2021 • https://public.workzonecam.com/projects/catellus1/muelleroffice/camera2/archiv e?archiveId=Home

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Item 5: Customer Care Update original pdf

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Item 5 Customer Collaboration: Utility Bill Relief Initiatives Electric Utility Commission Kerry Overton Chief Customer Officer, Austin Energy June 8, 2020 © 2018 Austin Energy Agenda • Overview • Customer Care COVID-19 Response • Communications Strategy • Utility Bill Relief Funding • Customer & Community Outreach *To request utility bill assistance go to www.austinbillhelp.com Customer Care COVID-19 Response Branch Payment Centers Close Communication Deployment Expansion of Services with Vendor • Eligibility criteria, application screening, documentation New Utility Bill Relief Website Launched 4/9/2020 -Council approved Utility Bill Relief Package March April May Stopped Collections, Late Fees & Disconnects Business Continuity • Phased deployment of operations remotely • • PPE & temperature screening for onsite employees Social distancing Introduced for onsite employees Process Implementation with Community Social Services Partners Business Continuity Continued • • Virtual training classes launched Final phase of deployment of remote operations Business Continuity Continued • Phased deployment of remote operations • 311, Utility Contact Center (80%) • Condensed onsite staff to singular location with social distancing Communications Strategy RADIO DIGITAL PRINT DIRECT MAILER PUBLIC RELATIONS SOCIAL 4/9/2020- Council Approved Utility Bill Relief Package Customer outreach campaigns: • Outbound calls to disconnected customers • Emails promoting suspended disconnections & late fees • Changes made to Collections Letters • Social Media messaging of branch closures & alternate ways to pay Utility Bill Relief outreach efforts: • Emails to all customers • Radio, print and digital ads • Social Media Videos • Expansion of Donate page on website • New Plus 1 Donate flyers in English/Spanish • IVR messaging changes Continue outreach efforts: • Press Releases/Media Interviews • Spanish language and public radio Utility News On-Bill Messaging • Customer Programs Campaign • Reopen Payment Centers • Direct letter mailouts Utility Bill Relief Funding: COVID-19 As part of COA Utilities’ COVID-19 response, an additional $10M was added on April, 9, 2020, to the Plus 1 fund. Bill Relief Funding Components • Network of 56 community social service partners for disbursement of funds • New COA Utilities Online application process www.austinbillhelp.com • • Increase in the maximum funding per household Increase in assistance from same partners within a 12-month period • Additional Marketing on Bill Relief Assistance via social media and direct mail *10% of Customers have received multiple bill relief assistance since April, 9, 2020. Utility Bill Relief Funding: COVID-19 Customer Outreach 296,761 3,553 Emails sent to Residential customers promoting the Utility …

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Item 6: EnergyMgmt v SmartMeterTX original pdf

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Item 6 Energy Management and Smart Meter Texas Kheira Ardjani IT Systems Consultant, CIS Operations, IT Austin Energy John Halter IT BSA Senior, AMI, ESD Austin Energy June 2020 © 2018 Austin Energy Energy Management Monthly Electric Usage Billing Details Graphic Visualizations with Weather Data Daily / Interval Electric Meter Usage Details (as available) Home Energy Audit Personalized Usage Tips Educational Weekly Energy Updates Proactive Email Alerts for High Usage 2 COA Utilities Opower Energy Management Program Tour 3 Smart Meter Texas Electric Usage Reports Electric Data Graphs On Demand Reads My Friend’s Data In-home Device Management Third Party Agreements 4 Smart Meter Texas Dashboard 5 QUESTIONS / DISCUSSION 6 ©2018 Austin Energy. All rights reserved. Austin Energy and the Austin Energy logo and combinations thereof are trademarks of Austin Energy, the electric department of the City of Austin, Texas. Other names are for informational purposes only and may be trademarks of their respective owners.

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Item 8: Council Action Report original pdf

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Item 8 EUC Report re Council Action June 8, 2020 Items below approved by EUC May 11; Council approved on date indicated in parenthesis. 2. (5/21) [Purchasing] Authorize award of a multi-term contract with TransAmerican Power Products, to provide distribution steel poles, for up to five years for a total contract amount not to exceed $6,000,000. 3. (6/4) [Purchasing] Authorize negotiation and execution of a multi-term contract with Technology International Inc., to provide neutral grounding resistors for up to five years for a total contract amount not to exceed $790,000. 4. (6/4) [Purchasing] Authorize negotiation and execution of a multi-term contract with CLEAResult Consulting Inc D/B/A CLEAResult, to provide support services for energy efficiency retail instant savings program, for up to five years for a total contract amount not to exceed $5,250,000. 5. (6/4) [Purchasing: Various depts; AE’s portion approximately $1.7M] Authorize negotiation and execution of a cooperative contract with Home Depot USA Inc., to provide maintenance, repair, operating supplies, industrial supplies, and related products and services, for a term of 79 months for a total contract amount not to exceed $13,107,300. Item below approved by EUC May 11; Council consideration on date indicated in parenthesis. 6. (6/11) [Purchasing: Various depts; AE’s portion approximately $550K] Authorize negotiation and execution of a multi-term cooperative contract with Cornish Medical Electronics Corporation of Texas D/B/A Cornish Medical, to provide automated external defibrillators, bleed kits, accessories, and related services, for up to three years for a total contract amount not to exceed $5,410,000. 1

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Items 2-3: Draft RCAs original pdf

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Item 20-2166 Item 2 Posting Language ..Title Authorize negotiation and execution of a multi-term cooperative contract through Staples Contract & Commercial LLC, with Summus Industries Inc. (MBE), to provide office supplies and related services, for up to five years for a total contract amount not to exceed $13,432,500. (Note: This procurement was reviewed for subcontracting opportunities in accordance with City Code Chapter 2-9D Minority Owned and Women Owned Business Enterprise Procurement Program. For the goods and services required for this procurement, there were no subcontracting opportunities; therefore, no subcontracting goals were established). ..Body Lead Department Purchasing Office. Client Department(s) All City Departments. Fiscal Note Funding in the amount of $943,667 is available in the Fiscal Year 2019-2020 Operating Budget of various City departments. Funding for the remaining contract term is contingent upon available funding in future budgets. Purchasing Language: Multiple vendors within this cooperative purchasing program were reviewed for these goods and services. The Purchasing Office has determined this contractor best meets the needs of the departments to provide the goods and services required at the best value for the City. Prior Council Action: For More Information: Inquiries should be directed to the City Manager’s Agenda Office, at 512-974-2991 or AgendaOffice@austintexas.gov or to Claudia Rodriquez, at 512-974-2959 or ClaudiaR.Rodriquez@austintexas.gov. Council Committee, Boards and Commission Action: June 8, 2020 – To be reviewed by the Electric Utility Commission. June 10, 2020 - To be reviewed by the Water and Wastewater Commission. Additional Backup Information: The contract will provide a reliable source of office and workplace-related products and services used by various City departments. Staff will have quick and reliable access to products available from the contractor’s online ordering system. The contract will offer a wide variety of office and workplace supplies, including: 100% recycled paper, sustainable desk supplies, toner, and safety supplies. Staples Contract & Commercial LLC warehouses items and delivers orders to over 265 City locations with next day delivery. These goods and related services are provided through a developed strategic alliance with Summus Industries Inc., an independently owned, operated, and City certified minority-owned business. The program enhances the value of services provided to the City through Summus Industries’ customer service, ordering website, delivery tracking, order management, and overall experience in the office supply industry. The Purchasing Office conducted an analysis and determined that the Summus Industries Inc. cooperative contract provides the best value to the City. The analysis included …

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Approved Minutes original pdf

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Electric Utility Commission June 8, 2020 Minutes The Electric Utility Commission (EUC) convened a regularly scheduled meeting via videoconference/WebEx. Meeting called to order by Chair Hopkins at 10:03a.m. Present were Commissioners Boyle, Ferchill, Hadden, Reed, Trostle and Tuttle. Commissioners Stone and Weldon joined during the briefings. Commissioner Wray was absent and there is one vacancy. 1. APPROVAL OF MINUTES – Approve minutes of the May 11, 2020 regular meeting. Motion (Hadden) to approve minutes; seconded (Ferchill); passed on a vote of 7-0, with Commissioners Stone and Weldon off the dais, Wray absent and one vacancy. NEW BUSINESS – CONSENT ( ) = Target Council Meeting Date; [ ] = RCA Type Motion (Reed) to recommend Item 3; seconded (Tuttle); passed on a vote of 7-0, with Commissioners Stone and Weldon off the dais, Wray absent and one vacancy. Following discussion, motion (Ferchill) to recommend Item 2; seconded (Tuttle); passed on a vote of 6-1, with Commissioner Boyle against, Stone and Weldon off the dais, Wray absent and one vacancy. 2. (6/11) [Purchasing: Various depts; AE’s portion approximately $1.6M] Authorize negotiation and execution of a multi-term cooperative contract through Staples Contract & Commercial LLC, with Summus Industries Inc. (MBE), to provide office supplies and related services, for up to five years for a total contract amount not to exceed $13,432,500. 3. (6/11) [Office of Real Estate Services: Various depts; AE’s portion approximately $3.82M] Approve negotiation and execution of an amendment to the Master Service Agreement entered into on December 29, 2017 to include an additional 560 square feet of cage, rack, and support space for a data center supporting Austin Energy for a 66 1/2-month term and to extend CTM’s Master Service Agreement for an additional 26-month term in order to align the terms, for a total amount not to exceed $4,342,291. STAFF BRIEFINGS & REPORTS 4. Update on Austin Energy’s new headquarters building – provided by Andy Moore, P3 Program Manager, City of Austin’s Financial Services. 5. Customer Care Update – provided by Kerry Overton, Deputy General Manager and Chief Customer Officer. 6. Online Customer Care Portal Update (including comparing AE’s Energy Management Module to SmartMeter Texas) – provided by Elaine Veselka, Vice President, Customer Account Management; Kheira Ardjani, IT Systems Consultant and John Halter, IT BSA Senior. ITEMS FROM COMMISSIONERS 7. Discussion and possible action regarding the Climate Emergency Resolution Working Group [Resolution No. 20190808-078]. (Wray, Hadden) OTHER BUSINESS …

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