Item #4 Central Health - Building the Future of Health — original pdf

Backup

Building the Future of Health: Central Health's Platform for Generational Change Downtown Commission JP Eichmiller, Vice President of Strategy Virginia Potter, Development Director 11/19/2025 Who We Are • Travis County’s hospital district • Created by voters in 2004 to manage city- and county-owned clinics and provide care to low-income residents • Provides affordable healthcare access through Medical Access Program (MAP) • Created as we know it today by Central Health in 2009 to manage and operate health clinics​ • One of the largest FQHCs in Texas and Central Health’s primary care backbone • Serves over 143,000 patients annually at 30+ locations • Nationally recognized as a top 10 teaching center • Created by Central Health in 2011 • Nonprofit health insurer offering plans through the federal Health Insurance Marketplace • Closes the coverage gap that traditional insurance models cannot address • Unified coverage and care for vulnerable populations No other entity in Central Texas has the scale, integration, and resources to make generational investments required for true health equity One System, Centered Around the People We Serve FY26 Snapshot Uses: $1,015 M • Health Care Delivery • Health Plans • Admin • Debt Service • Other Sources: $924 M • Tax • Patient Service Revenue • Health Plan Revenue • Grants & Philanthropy • Investments & Leases • Other Impact (System + Network) • People Served: 209,000+ • Total Visits: 1,245,000+ • Total Episodes*: 11,700+ • Total Providers: 10,600+ *Inpatient, post-acute, hospital, case management 2026: The Year of Access This is the year we close the health care gap Our goal – reduce appointment wait times to 2 weeks or less Patients Eliminating health care delays so people get the quality care they need— faster. Team Creating one connected system and strengthening our workforce to enhance the patient experience. Sustainability Delivering maximum value to stretch every tax dollar to reach more people. Commitment to Homeless Services Housing for Health Partnership Our goal - engaged in care and stable housing at one year Central Health Homeless Services Overview Targeted Investments 525% increase in targeted investments in homeless initiatives from FY23 ($4.5M) to FY25 ($28.2M). 9% of all Central Health enrollees are in the MAP-Homeless population (~10k people). There are significant additional primary, specialty, and dental care investments for MAP-H enrollees beyond the $28.2M. $30.0M $25.0M $20.0M $15.0M $10.0M $5.0M $0.0M $28.2M $13.0M $4.5M FY2023 FY2024 FY2025 7 FY26 Proposed Expansions • Add three (3) new mobile care teams • Expand services to jails and shelters • Bring care to supportive housing sites • Increase Sobering Center bed capacity • Provide case management at partner housing sites • Improve homeless service navigation with community partners • Expand substance use treatment options • Strengthen EMS & nonprofit partnerships • Jointly plan CareCo clinic operations • Scale naloxone access and coordination 8 Mr. Jones: From Respite to Permanent Housing My name is Fletcher Jones, and I’m from Georgia. I was a barber for three years in the state of Georgia, and I drove tractor-trailers for 31 years. I didn’t know I had heart problems until one night training at the fire station, I collapsed and was diagnosed with a collapsed artery on my left side. I’ve had trouble for years, been to six or seven different hospitals with blood clotting. I came here to Austin from Georgia seeking work, and I was driving until I had a heart attack. My boss took me to the hospital, and that’s when I learned I needed a pacemaker. While I was in the hospital, I lost my income and had nowhere to go. I was introduced to Ms. Lauren from Central Health, who told me to be at New Entry at 11 o’clock. From there, my journey of healing started. So many people helped me—Dr. Farmer, Ms. Yahan, Ms. Amy, Ms. Cece, Mr. Reese, Mr. Dustin, Mr. Ahmad, Jasmine, and others. They stood by me and made sure I was okay. They kept telling me, “Don’t worry.” They helped me apply for disability and walked me through the process. I call it a recipe—when you’ve got the right ingredients, it comes together. I’m a living example. I was worried about a place to stay—I was homeless. But Central Health helped me, found me housing, and connected me with care. I’m still under doctor’s care, but now I’ve been interviewed for permanent housing. This is my new beginning. My journey is not over—I’ve got to keep going. Thank you