Agenda_Item_2(c)_Presentation_Shared_Mobility_Program — original pdf

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Austin Transportation Department Shared Micro-Mobility Program Update Jason Redfern, Parking Enterprise Manager Joseph Al-hajeri, Program Manager BRIEFING OVERVIEW Quick History Data Management/Analysis Program Regulation & Fees Safety and Infrastructure Licenses and Devices Enforcement/Compliance Data Trends Program Success Future Program Enhancements MICRO-MOBILITY HISTORY IN AUSTIN 2018 - 2021 Fall 2018 Final Director Rules adopted May 2019 Ordinance 14-9 revised to allow licensing and permitting November 2021 Device cap + reduced speed requirement April 2018 Scooters deployed in Austin – Emergency rules adopted to regulate service December 2018 Adopted new fee of $0.15 per trip October 2021 Adopted application fee and adjusted trip fee to range of $0.15 - $0.40. SHARED MICRO-MOBILITY PROGRAM REGULATION & FEES REGULATION CITY APPROVED FEES Texas Transportation Code, Title 7 • Chapter 551. - Operation of bicycles and mopeds, golf carts, and other low-powered vehicles. Title 14 Use of Streets and Public Property • §14-9-23 - City-wide dockless transportation • §14-9-24 - City-wide dockless transportation license authorized. unit placement plan. revocation. • §14-9-25 - License amendment, suspension, or Title 12 Traffic Enforcement • §12-2 - Micro-Mobility Devices and Bicycles. Fee Type Fee Amount Note License Fee $1,500 per year New since FY 22/23 Per Device Fee $80 per device/ per year Increased from $60 in FY22/23 Trip Fee $0.15 - $0.40 per trip Currently $0.15 and evaluating an escalating fee process. Fee range approved FY22/23 SHARED MICRO-MOBILITY PROGRAM CURRENT LICENSES AND DEVICE TYPES Stand-Up Scooter Licensed Companies 4 Device Permits 14,100 Permit Breakdown by Device Type 11,850 Sit-Down Scooter E-Bike Program Adjustments (as of fall 2021) • Moratorium on device permit increases in downtown • Required reduction of speed from 20mph – 15mph • Increased enforcement 1,750 500 WHAT THE DATA SAYS 600,000 500,000 400,000 I S P R T 300,000 200,000 100,000 - Micro-Mobility Scooter & E-Bike Trips By Month (2018-2021) SXSW ACL COVID Restrictions ACL SXSW E-Bike Scooter MONTH/YEAR DATA MANAGEMENT/ ANALYSIS Third Party Data Management Data Quality / Planning Tools Increased Public Data Availability & Protection of PII SAFETY AND INFRASTRUCTURE • Upgrading micromobility parking corrals – Increasing visibility and awareness using 2020 Mobility Bond. • Use of new combined data to better understand critical safety and infrastructure enhancements. • Contributed to device standards for commercial electric scooters to define required safety standards for devices. • Geofencing and in-app approaches to limit speeds, inform riders of parking areas and where not to leave devices. • Increased enforcement in high-use areas ENFORCEMENT/ COMPLIANCE How ATD Monitors/ Enforcement • Third-party data management • Geofencing/device performance restrictions • Calls/Customer Service Requests (CSR) • CSR response audits • Staff device audits • Shared communications channel during special events Impounds Results of Enforcement of Director Rules • • Reduction in Service • Denial of license and/or device permits PROGRAM SUCCESSES • Refined internal administrative processes to analyze, regulate, track, and report more efficiently. • Waterway awareness through signs and geofences, and internal processes for retrieval from watercourses • Refined data management to ensure quality within data, protect privacy, increase planning tools, and open more data to the public. • Better 311 coordination between providers/ City staff. • More efficient special event response FUTURE PROGRAM ENHANCEMENTS Update Director Rules (Tentatively Spring 2023) • Update terminology to be consistent with industry terminology • Account for emerging modes and standards • Updated safety guidelines for devices allowed to operate • Standardized reporting and accountability • Clear and enforceable operation expectations, performance grading criteria. • Incorporate moped and car-share specific rules Infrastructure and Safety • Standard on micromobility parking infrastructure • Improving pathways in areas that lack infrastructure to support increased micromobility use. • Increased public outreach/education on safe riding and proper parking Contracting • RFP in process to update current third-party mobility data management contract Dockless Transportation System Shared Mobility Shared Micromobility • • • Stand-up scooter Sit-down scooter E-bike Shared Vehicle • Moped • Car • Other motor vehicle (defined by state code) Questions?