Item 5 - DigitalLift presentation — original pdf

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Building Digital Access Through Capacity & Connection Strengthening Communities via Collaboration, Training, & Resources Prepared for the Austin Technology Commission 12/4/2025 About digitalLIFT (formerly Community Tech Network) VISION A world where people are empowered to use technology to thrive in connected communities. MISSION Our mission is to provide essential training and resources to communities impacted by the digital divide. History of digitalLIFT ▪ Established in 2008 as a nonprofit in San Francisco and expanded to Central Texas in 2017 ▪ Focused solely on digital inclusion ▪ Programs and services include: • Basic/intermediate digital literacy training for low-income adults of all ages • Develop curriculum specifically for adult learners • Training for trainers and managers • Program set-up and management support ▪ Training and curriculum offered in 10+ languages: • English, Chinese (Mandarin and Cantonese dialects), Spanish, Tagalog, Japanese, Korean, Lao, Russian, Burmese, Farsi and Vietnamese Our Legacy of Impact digitalLIFT is making a difference, one partnership at a time. More than 92,709 hours of training delivered Over 200 partner organizations served nationwide 6,475+ devices distributed 15,000+ learners supported The LIFT Model in Texas Partnering With Purpose, Powered By Community Texas Partners Workforce & Capacity Building Training Pathways Managers Digital Navigators Classroom Trainers Multilingual Curriculum & Workshops ● 10+ languages: Spanish, Portuguese, Chinese, Russian, et al ○ Accessible formats & culturally adapted ○ Basic digital skills curriculum is available for Android, Apple, Chromebooks and Windows in a range of languages. ● Customized vs Licensed ○ digitalLIFT can develop customized curriculum for use with the agency's designated device and programmatic needs. ○ Translation services are available. ● Classroom, 1:1, Workshops (Virtual/Hybrid/In person) ○ Workshop themes: Core Skills, Telehealth, Jobs, Cybersecurity, Everyday Tasks. ● Train-the-Trainer courses on adult learning principles and instructional techniques ● Manager-focused courses on supervising Digital Navigators, managing volunteers, assessing community needs, strategy and program design, program planning, and program outreach and implementation ● Specialized modules on Digital Equity and Aging, Libraries, Healthcare, and Accessing Public Benefits ● Free courses: ○ Digital Navigator Overview ○ Teaching Internet Safety Free Resources ● Digital Equity 101 - eBook ● Digital Navigator Overview - Course ● Teaching Internet Safety & Responsibility - Course ● Internet Safety - Classroom Curriculum English, Spanish, Chinese, Tagalog ● Lunch & Learn Webinar Series - Monthly ● Day of Equity Webinar Series - 9 Oct 25 ● Playlist of past webinars The Community Voice What Our Partners Are Saying.... The Community Voice What Our Partners Are Saying.... At IDRA, we are deeply grateful for the exceptional technology training provided by CTN in particular the Gmail/Email training provided to our Digital Ambassador youth. The Digital navigator's expertise and dedication have empowered our students with the tools and skills needed to maximize the impact in the communities we serve. The hands-on guidance and practical insights shared during the training sessions have been invaluable in enhancing the student’s technical capabilities and confidence. CTN’s commitment to our youth's growth reflects their passion for making technology accessible and meaningful. Thank you for being such an outstanding partner in advancing our STEM projects. Michelle Vega, Chief Technology Strategist (Digital Equity Partner – MHM) The Community Voice What Our Partners Are Saying.... We are excited about having access to quality training for people with lived experience of mental health concerns. I just finished a meeting where one of the participants shared that his lack of computer skills keep him from moving forward at work and that it is becoming a hindrance in his recovery. Your work is making it possible for people to even consider entering the workforce. Thank you for making this possible. Anna Gray, Executive Director (Community Partner – MHM) Thank You Kami Griffiths Founding Executive Director kami@digitallift.org Skye Downing Deputy Director skye@digitallift.org 14