Item 3 - Charter ISP Presentation to Commission — original pdf

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Technology Commission Meeting Empowering Opportunity OUR NATIONAL IMPACT Charter is a leading broadband connectivity company and cable operator providing superior high-speed internet, video, mobile, and voice services under the brand name Spectrum to more than 31 million customers across 41 states. We’re driving innovation and growing economies from coast to coast and in communities big and small. From 2020-2024 alone, Charter invested nearly $47 billion in infrastructure and technology – contributing significantly to the U.S. economy. All data as of December 31, 2024, unless otherwise noted.. NEARLY 57M MORE THAN 31M HOMES PASSED ACROSS 41 STATES BROADBAND INTERNET CUSTOMERS MORE THAN APPROXIMATELY 900,000 MILES OF NETWORK INFRASTRUCTURE 95,000 EMPLOYEES NEARLY $47B INVESTED IN U.S. INFRASTRUCTURE & TECHNOLOGY 2020-2024 NEARLY 500M IP DEVICES CONNECTED TO OUR NETWORK Empowering Opportunity in Texas OUR IMPACT IN TEXAS Nearly 3.5 Million Customers Served Nearly 1.1 Million Mobile Lines 15,700 Employees $328 Million Paid in Taxes & Fees in 2024* Nearly $1.8 Billion 2024 Capital Investment* We have more employees in Texas than in any other state. Our 100% U.S.-based workforce includes 15,700 people in Texas. We have large employment centers (500+ employees) in: • Austin • Coppell • Dallas • El Paso • Harlingen Irving • • McAllen • Pharr • San Antonio Expanding Access Unbiased Local News In 2024 alone, Charter extended its network to reach and additional 336,000 homes and businesses in Texas, including 57,000 new locations reached through our rural construction initiative. Spectrum News 1 Texas and the Spectrum News App provide 24/7 news, political, sports, and weather coverage as well as In Focus public affairs programming. Spectrum News is ranked consistently among the country’s most unbiased media outlets. All data as of December 31, 2024, unless otherwise noted. | *1/1/24 – 12/31/24 Superior Products & Services OUR PRODUCTS & SERVICES Spectrum Internet Spectrum’s hybrid fiber network delivers gigabit speeds and reliable service with no contracts, no modem fees, and no data caps. Spectrum Voice Spectrum Voice offers unlimited calling to the U.S. and its territories, Canada, and Mexico. Spectrum Mobile Spectrum Mobile’s approximately 10 million mobile lines deliver fast, affordable, and reliable mobile service– including nationwide 5G with no extra fees. Spectrum TV Spectrum offers cable and streaming video packages to meet different viewing preferences and budgetary needs. Customers who subscribe to a traditional cable package can receive programmers’ direct-to-consumer apps at no additional cost, a value up to $80 per month when fully launched. All data as of December 31, 2024, unless otherwise noted.. Delivering the Video Choice & Value Customers Want O U R P R O D U C T S & S E R V I C E S : T V Our customers wanted more choice and more value in their video packages – and they didn’t want to pay twice for the often-duplicative content available on programmers’ direct-to-consumer apps. That’s why Charter took a stand and worked with every major programmer to reimagine the future of video. • Spectrum has the price and content flexibility needed to deliver high-quality video packages that meet different viewing preferences and budgetary needs. • Spectrum customers who subscribe to a traditional cable package will now receive programmers’ direct-to-consumer apps at no additional cost – a retail value of up to $65 per month. As part of a transformative, Through our multiyear multi-year distribution agreement with As part of our groundbreaking, multi- Through a multi-year deal with As part of an extension of our long- Through our distribution TelevisaUnivision, ViX, year distribution NBCUniversal, Charter standing partnership agreement with AMC agreement with The Walt Disney Company, Spectrum TV Select video packages now the largest Spanish- language streaming include access to Disney+ platform in the world, is Basic at no additional cost. available at no additional partnership with Warner advanced its industry- with Paramount Bros. Discovery Inc., Discovery+ and the premium tier of Max (Ad leading strategy of including streaming apps in the cable Global, Spectrum Video packages will now include Paramount+ Essential and BET+ Essential at no additional cost to customers. Networks, direct-to- consumer streaming service AMC+ will be included at no additional cost to Charter’s Spectrum TV Select customers. ESPN+ is also included for Spectrum TV Select Plus subscribers and the ESPN flagship direct-to-consumer service will be made available to Spectrum TV Select subscribers upon launch. cost to Spectrum Lite), which includes all bundle by making ad- customers who have access to Univision as part of their Spectrum TV Select or Mi Plan Latino packages. HBO and Max content, are included at no additional charge in Spectrum TV Select packages. supported Peacock available to Spectrum TV Select customers at no additional cost. Increasing the Power of Our Network P R O D U C T S & S E R V I C E S : S P E C T R U M I N T E R N E T • Charter is investing more than $6 billion to upgrade its network to deliver multi-gigabit speeds to homes and businesses across our entire 41-state service area. • This network evolution will also allow us to extend fiber services to the home as desired in the vast majority of our footprint, in a Fiber-on-Demand manner. • This 100% Charter-funded investment is expected to be complete across our entire service area in 2027. • The Spectrum Network is designed, owned, and operated in the USA. Policy.Charter.com @CharterGov /CharterGov Ned Muñoz Vice President – Texas Ned.Munoz@Charter.com