Item 5: GTOPs Core review panel applicants — original pdf
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Name Applicant 1 City Austin Employer Salesforce Title Contracts Analyst Community Involvement Dedicated to community empowerment, I volunteered at warming shelters during the Texas Freeze 2021, utilizing social media to secure funding for 75 displaced individuals. Additionally, I led digital marketing initiatives for Barcelona's first coding school for women, trans, and gender non- conforming individuals. Also, I initiated a successful fundraising campaign at UT Austin that aided over 50,000 community members affected by sexual violence. Furthermore, I facilitated e-filing for 200+ expunctions for low-income clients and supported outreach efforts for legal name and gender modifications under the Texas Law Trans Name and Gender Project. Committed to fostering positive change, I've contributed actively to diverse community causes, amplifying support and resources for underserved populations Qualifications With a robust background in technology and a track record of leveraging its potential for community impact, I am well-suited to review grants for the Grants Technology Opportunities Program. I possess a combination of skills in technology, managing projects, and a deep dedication to using technology to advance social causes. This combination positions me as a qualified candidate to assess and select impactful projects that align with the program's objectives. I am eager to serve on the review board for the Grant for Technology Opportunities Program due to my passion for leveraging technology as a catalyst for positive societal change. I firmly believe in the transformative power of technology to create opportunities, bridge gaps, and empower communities. Contributing my expertise to this program aligns with my commitment to supporting initiatives that harness technology to address societal challenges and foster inclusive growth. Serving on the review board offers an avenue to evaluate and support innovative projects that can make a tangible difference, aligning with my goal of promoting technology-driven solutions for social advancement. Resume/Curriculum Vitae Why LEGAL AFFAIRS ► PROGRAM MANAGER ► EXECUTIVE SUPPORT Legal Administration I Strategic Projects I Organizing Genius A legal expert excelling in elevating executive efficiency and operational performance through hands-on planning and project management. Recognized for expertise in legal administration, program development, and building strong organizational relationships. Extensive experience in technology-focused environments, particularly with the legal and business intricacies of selling Software as a Service (SaaS) products and services. KEY SKILLS Business Operations | Project Management | Cross-Functional Collaboration | Time Management | Issue Resolution Technology: Lexion, DocuSign, Conga, JIRA, Salesforce PROFESSIONAL EXPERIENCE 2023 - Present Salesforce I Austin, TX (Hybrid) Contracts Negotiator Analyst ▪ Reviews, negotiates, and amends various customer contracting documents including assignment agreements, divestiture agreements, and non-disclosure agreements. Collaborates with internal teams (Sales, Revenue Recognition, Sales Operations, Pricing) to streamline contracting processes and order processing. Provides legal support to Sales teams and customers, manages contract fee disputes, updates content libraries, drafts contract terms, and contributes to knowledge libraries and standard operating procedures. Outreach I Austin, TX (Remote) 2023 to 2023 Legal Assistant Provided legal administration and operational support driving effectiveness and maximizing efficiency across Sales, Marketing, Human Resources, Finance, Product, and Engineering teams. Build strong cross-functional partnerships to execute strategic projects that increase revenue and advance company goals. ▪ Developed and standardized contract review processes for vendor/commercial agreements, NDAs, and DPAs, leveraging multiple contract lifecycle management software (Lexion, DocuSign, Conga) providing contract transparency across the business. Recognized by Product Counsel for exceptional ownership of contract administration during mergers and acquisitions. Implemented and defined, in coordination with the Marketing team, a promotional material and logo usage rights audit program affecting 5,500+ customers to increase customer acquisition through credible and reliable reporting. ▪ ▪ ▪ ▪ Twitter I Austin, TX (Remote) Business & Monetization Integrity Operations Specialist Analyzed digital advertising policy operational performance, limitations, and trends which improved operational efficiency, increased ad revenue, and reduced escalated cases across the business. ▪ Investigated advertisers and ads to ensure adherence to Twitter’s 15+ global ad policies across 7+ platform products. Saved 15+ mil in revenue by assessing the risk and further approving erroneously flagged content for a Super Bowl ad campaign 2021 to 2023 ▪ Appointed Monetization Integrity Operations Specialist – enabled healthy content monetization by ensuring ads appeared only near brand-safe content on the platform, recognized for quick action on utilizing internal tools to remove ads near search results and content regarding the Uvalde school shooting ▪ Worked collaboratively with the Legal, Revenue Policy, and Engineering teams to implement operational procedures for new highly visible platform products (Trend Takeover/Takeover+, Twitter Shopping, and Twitter Spaces). ▪ Appointed Gambling policy Subject Matter Expert: advised the operational team on unclear gambling content within the EMEA region which saved over 5mil+ in revenue Whole Foods Market I Austin, TX Trademark & Marketing Paralegal (contract) Hired as the first employee in this role, defining responsibilities and training to enable long-term success. Managed legal affairs and administrative projects to advance marketing performance and effectiveness. ▪ Created legal marketing standard operating procedures (SOPs) to ensure compliance with internal policies as well as state and federal (FTC/FDA) regulations. 2019 to 2021 Spearheaded legal ad hoc legal projects including drafting 20+ intellectual property agreements and conducting trademark searches for diverse products. Streamlined workflow and resolved critical issues for suppliers and multidisciplinary teams in collaboration with Marketing, Product, Privacy, and Regulatory teams to generate risk assessments for ad review. The University of Texas Law School - Mithoff Pro Bono Program I Austin, TX Undergraduate Legal Intern Captured a coveted internship, providing legal support for a variety of project initiatives. ▪ Led operational support and intake for the Texas Law Expunction Project clinics by e-filing 200+ expunctions and petitions for low-income clients in Austin and San Antonio. ▪ Advanced critical legal issues, such as performing outreach and organization enabling individuals to legally modify their name and gender under the Texas Law Trans Name and Gender Project. 2017 to 2018 EDUCATION Bachelor of Arts in Government, Minor in Sociology | UNIVERSITY OF TEXAS AT AUSTIN | 2019 COMMUNITY LEADERSHIP Courtney House | Page 2 ▪ ▪ Project Manager @ Texas Freeze Donation Drive, Austin, TX, 2021 Volunteered at warming shelters, leveraging social media to capture funding to supply 75 homeless individuals displaced during the Texas Feeze 2021. Volunteer @ CodeOp, Austin, TX, Summer 2019 Developed digital marketing content and campaigns to increase enrollment for Barcelona’s first coding school for women, trans, and gender non-conforming people. Creator @ #FifteenPercent, Austin, TX, 2018 Initiated a fundraising campaign to generate awareness of sexual violence at UT Austin; donated funds to an on-campus resource impacting 50K+ individuals within the community. Courtney House | Page 3 Computer Engineer Community Involvement Name Applicant 2 City Austin Employer Retired Title Qualifications Why I have lived in Austin for 30 years and done a variety of volunteering in the community. I did full time volunteering with UT Health Austin as a contact tracer and with Project n95 as a business analyst during the pandemic. I have also volunteered with both PTA and Girl Scouts, including serving on our Elementary and High School PTA boards. I have had a long career in computer engineering, including time as a manager of an engineering organization. I understand technical requirements and have experience evaluating project proposals as part of that work. Bringing technology to society was the focus of my professional career and a passion of mine. I am recently retired (in 2023) and would like to bring some of that energy and expertise to a volunteer role. Resume/Curriculum Vitae • Led team to conduct performance analysis studies and configure IP for coherent interconnect on ARM server SOC (AWS Graviton) ARM, Austin TX 2/14 to 9/14 SYSTEM PERFORMANCE ANALYST • Analyzed system performance with a focus on multi-processor systems, memory hierarchy, and the cache coherent network (AMBA CHI interconnect, CCN-50x) • Drove performance requirements for system IP in enterprise sub-system product development • Led collection of system performance data for marketing and presented data to ARM customers • Developed micro-benchmark tests based on customer code to quantify multi-processor data sharing, synchronization, memory bandwidth, and memory latency performance • Executed benchmark tests, including LMBENCH and STREAM, on a Mentor Veloce emulator Calxeda Inc., Austin TX SOC DESIGN TECHNICAL LEAD 1/12 to 1/14 • Led micro-architecture and RTL implementation for Calxeda’s second generation 32-bit ARM server SOC, which went to production on revision A0 • Collaborated closely with IP vendors and SW engineers to define the SOC micro-architecture and ensure blocks interacted correctly at the system level • Developed RTL for the server management engine subsystem and the AXI bus infrastructure. • Integrated ARM Cortex A7, System MMU 400, and NIC 301 AXI interconnect into the SOC. • Designed key intellectual property for Calxeda’s third generation server interconnect fabric • Specified micro-architecture for the network fabric transport layer and messaging protocol blocks. • Implemented fabric transport layer in RTL and completed basic functional testing Intel Corporation, Austin, TX SOC PERFORMANCE ARCHITECT • Defined performance requirements for smart phone, tablet, and netbook Atom SOC products 9/10 to 1/12 based on intended use in end customer applications • Analyzed SOC architecture to locate potential performance bottlenecks and quantify expected behaviors • Created performance test plans and led cross functional teams to execute these plans with both C++/SystemC performance modeling and RTL model testing MediaTek Wireless Inc., Austin, TX ARCHITECTURAL MODELING ENGINEER • Developed C++ models of new instructions for implementation in instruction level and cycle 1/08 to 9/10 accurate simulators • Used Dinero cache simulator for trace-driven analysis of memory hierarchy performance • Ported industry standard benchmarks (BDTI, EEMBC) to the latest processor models / tools suite and compared the results to those of previous processor generations SOC DESIGN TEAM LEAD • Led a 6 person multi-site team to deliver IP from the newly acquired ADI team to Taiwanese headquarters, completing all deliveries on schedule • Completed specifications, Verilog RTL, and synthesis for a high speed logger module enhancements • Contributed to performance verification of complex bus arbiters using Synopsys VMM Performance Analyzer and SQL databases Analog Devices Incorporated, Austin, TX SOC ARCHITECT 4/00 to 1/08 • Developed complete product specification for a digital baseband processor (DBB) SOC for GSM, GPRS, EDGE, and TDSCDMA wireless applications • Worked with customers to determine how proposed DBB products could satisfy their technical needs and incorporated customer feedback into product features • Led a team of software and hardware engineers to develop a transaction level SystemC model of the digital baseband processor SOC for architectural analysis SOC DESIGN ENGINEER • Designed bus logic, asynchronous memory interface, interrupt controller, nand flash controller, and burst nor flash controller for DSP general purpose products • Completed micro-architectural specifications, implemented logic in Verilog, and verified functionality using stand-alone test benches as well as chip level assembly tests • Synthesized individual design blocks and completed static timing analysis for individual blocks VOLUNTEER WORK: Project N95, Remote BUSINESS ANALYST • Volunteered at projectn95.org, a national non-profit PPE clearing house • Program managed transition from one e-commerce platform to another • Defined technical requirements for engineering and data science team projects 7/20 to 2/21 UT Health Austin, Austin, TX CONTACT TRACER • Volunteered as a COVID-19 contact tracer on behalf of Austin Public Health • Called lab confirmed cases to obtain their health information and contacts • Called contacts to instruct them to quarantine, monitor for symptoms and get tested 5/20 to 6/20 PUBLICATIONS and PATENTS: • 15 new patents granted through Amazon Web Services on Network Routing Devices • “Performance verification of a complex bus arbiter using the VMM Performance Analyzer,” Kelly Larson, John Dickol, Kari O’Brien. EE Times EDA DesignLine, 9/16/2010 • “Architectural Modeling of SOC Designs,” Kari O’Brien, Li Lee, Srikanth Kannan, Jose Fridman, Igor Aronov, Sebastien Bozek, Analog Devices GTC 2006 • “Shared Memory Having Multiple Access Configurations,” Kari O’Brien, George Lattimore, Paul Hollis, Matt Rutledge, Joern Soerenesen, Patent EP 2264609 A1 EDUCATION: MS in Electrical and Computer Engineering, University of Texas, Austin, Texas BS in Materials Science and Engineering, Cornell University, Ithaca, New York PROGRAMMING LANGUAGES/TOOLS: Verilog, Perl, SystemC, System Verilog, ARM Assembly, Synopsys Zebu, Synopsys DC, SQL, XML, VCS, Spyglass lint, Spyglass CDC, C/C++ Name Applicant 3 City Rosenberg Employer Title Baylor College of Medicine Business Operations Specialist Community Involvement I have actively engaged in community involvement initiatives throughout my career. I have always been passionate about giving back to my community. Additionally, I have served on the organizing committees for various community projects and fundraisers, helping to coordinate efforts and raise awareness for important causes. My commitment to community involvement extends beyond mere participation; I strive to make a meaningful impact and contribute positively to the well-being of those around me. Qualifications While I may not have direct experience as a GTOPs reviewer, my background in grant writing has equipped me with valuable skills and insights that I believe would be beneficial in this role. Over the years, I have honed my ability to critically assess proposals, identify strengths and weaknesses, and provide constructive feedback. Through my work, I have developed a keen eye for detail, strong analytical skills, and a deep understanding of what makes a successful grant application. I am confident that my expertise in grant writing, coupled with my dedication to thorough and thoughtful evaluation, would allow me to effectively contribute as a GTOPs reviewer. I am eager to serve on the review board because I am passionate about contributing to the selection process of projects that have the potential to make a positive impact in our community. As someone who has been involved in grant writing and understands the challenges and opportunities that organizations face in securing funding, I believe I can offer valuable insights and perspective as a reviewer. I am committed to ensuring fairness, equity, and rigor in the evaluation process, and I see this as an opportunity to contribute my skills and expertise to support worthy initiatives and advance the mission of our organization. Resume/Curriculum Vitae Why Accenture Program Management Analyst • • • Compiled monthly technology quality metrics for senior leadership review and client submission. Communicated with the client, client stakeholders, and internal management. Performed quality checks for technical project and confirmed compliance with Agile delivery process. Developed and implemented project management processes and procedures. Delivered all assigned initiatives and appropriate documentation according to schedule. Created and maintained project tracking documents. Planned, develop, and provide assistance to pre-solicitation program descriptions, performance requirements, and development of Request for Offers (RFO) and Request for Proposals (RFP) 05-2020 – 12/2022 (Dual Role) Technical writer – P&P Support • Reviewed functional areas to verify that there are no issues. Prepared and pre-viewed tasks for area documentation of state annual review or critical update. Provided customized responses to improve key messaging to specific markets. Streamlined RFP for maximum productivity and efficiency. Uploaded preparation task for assigned areas that receive state approval and to publication team. Updated to the P&P update schedule tracker in real time for all assigned areas. Prepped and notified the functional area a minimum of 40 days prior to the schedule state submission date. Accomplishments: • • Supported functional assigned areas throughout the review cycle. Utilized strong analytical and problem-solving skills to troubleshoot data and develop innovative. solutions Transaction processing Analyst 05-2020- 11-2021 • Analyzed data and research in various systems and tracking tools. • Applied knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems. • Assessed and resolved non-standard and standard issues or problems. Texas State Technical College 05/2019-9/2020 Project Manager • Planned, directed, and implemented the activities of cash and grant-based training projects to ensure fulfillment of the project’s goals and objectives within a prescribed time frame while consulting with all parties. • Monitored project training goals, objectives, and timelines, established, and followed plans for • Audited files on a daily, monthly yearly basis • Coordinated pertinent activities, and reports on the training project status to internal and achieving objectives. external stakeholders. • Reviewed training goals/objectives to determine procedures for accomplishing the training project. Established a detailed plan for each phase of training project and directed activities of the training project to ensure project completion. • Coordinated the collaborative activities between TSTC, the industrial firm, and other external • public and private organizations to ensure the delivery of industrial training in accordance with the specified requirements. Identified and secured trainers and initiated employment documents for workforce training and continuing education projects. Prepared and submitted reports and other required documentation to all stakeholders regarding training project status. Ensured that all required documents, files, and forms are submitted to agency officials on a timely basis. Accomplishments: • Maintained a good working relationship and open communications with TSTC Division Directors, Program Chairs, faculty, and third-party trainers that are used to deliver required training services. • Received outstanding recommendations for strong leadership and project management • • • • • • • • • Name Applicant 4 City Austin Employer Title Memorial Hermmann Medical Group Patient Access Representative Community Involvement I have 10+ years experience with public involvement. Data entry and screening for HHSC. Food pantry assistance, insurance verifier, greeting communities, assistance with filling out SNAP and assistance applications, guidance setting up with MyChart and MyTexasBenefits online, etc. Qualifications I have 10+ years experience with public involvement. Data entry and screening for HHSC. Food pantry assistance, insurance verifier, greeting communities, assistance with filling out SNAP and assistance applications, guidance setting up with MyChart and MyTexasBenefits online, etc. Why Open to any hoping assistance and Team efforts. Resume/Curriculum Vitae Education Houston Community College 2016 - Present Studies: Nursing Houston, TX. High School Diploma: High School Studies John McDonough Sr. High School Career Highlights New Orleans, La. 1997 Professional Profile A highly effective administrative professional who meets challenges head on and creates positive change throughout the organization. A detailed oriented team player with a record of success in a highly competitive and fast-paced environment. Key Proficiencies Time Management Skills Inventory Management Effective Listening Skills Escalated Issue Resolution Project Management Skills Procedural Analysis Strong Organizational Skills Benefit Management • Demonstrated capacity to provide public assistance • Proven track record of accurately completing research, reporting, information management and other activities within demanding time frames. • Highly focused and results-oriented in supporting complex, deadline driven operations; able to identify priorities and resolve issues in initial stages. Maintaining administrative processes that reduce redundancy, improve accuracy and achieve state objectives. Streamlined HHSC procedures resulting in a more effective process. • • Career Experience State Health and Human Service Commission 2007-2017 Administrative Clerk • • Supports the HHSC Manager and corresponding State Portal Provide a consistent high level of support to front and back office application and benefit processes to ensure seamless and timely state assistance for client process. • Manage server and system database operations in maintaining high level of system operation and minimizing operational impact for SNAP and Medicaid benefits. • Developed and implemented automated operational data reports to deliver a high level of client accuracy • Work with software platform developer to ensure maximum utilization of system capabilities in meeting client assistance, and development of improved capabilities. Provided ongoing HHSC system user training to ensure effective utilization by back office operations.(YourTexasBenefits com) Provided as needed reporting based on needs of clients. • • • Manage HHSC software implementation processes on all added client and household information. • Troubleshoot and resolve client online issues • Responsible for answering multiple phone lines. • Prepare and process all state applications. • Tracked pending information necessary for assistance. • Processed change notices, including the reporting and status of client appointment letters. • Maintain an audit file for each contract which will include original contract, all correspondence, changes/amendments, clarifications, payment schedules. Additional Positions Held: Administrative Clerk III EBT/SNAP Distributor Receptionist/Scheduler Skills Microsoft Office Suite Proficient (Excel, Word, Access, Power Point, EWMS(State Process System) Data entry, Customer Service, Scheduling for various appointments, Scanning various documents into IDX system, Appointment setting. Memorial Hermann Medical Group 2021/ 2023 Patient Access Representative • Answering Incoming Multiple Phone Lines • Outgoing Follow-up calls • Insurance Verifier • Register New Patients • Scheduling/Rescheduled Patient Appointments • Updated Patient Request • Pharmacy Medication Refills • Doctor Request Information • Data Entry • Faxed Refill Request to Pharmacy and Called • Set Up Patient Access Accounts References Available Upon Request Thank you St.David’s Human Resources Team Name Applicant 5 City Austin Employer Title Foundation Community Assistant Property Manager Community Involvement This would be my first experience volunteering. Qualifications Why I have extensive data entry experience. I would be a great fit for the position as I have experience entering data and pay close attention to details. Resume/Curriculum Vitae contractors Personnel Identification Verification Credentials (PIV). • Explain privacy, security policies to employees while issuing their PIV cards. • Served as liaison to agency ecurity office in implementing, e ecution HSPD 12 policie , practice and procedures. • Followed the Federal Information Processing Standards Publication (FIPS PUB) 201. • Extract, compile pertinent data to provide the background necessary for determination of project and program status. • Perform file management, ort Incoming mail, prepare ecurity, travel corre pondence • Handle telephone, email inquiries from external and internal customers as well as making routine calls to obtain information. • Greet applicants; assist with program/project inquiry. Schedule appointments for fingerprints, Badge Issuance for employees and contractor • Code Card for Logical and Phy ical Acce in Velocity (E PACS) Education History 05/2018 07/2004 02/1999 Bu ine 2 Years at College or a Technical or Vocational School Colorado Christian University, TX Basics High School Diploma McClellan Community College, Waco, TX Administration Vocational School Certificate Southern Careers Institute, Austin, TX Occupational Licenses, Certificates and Training Certificate in Administration Credential Specialist Driver's License Assessments Administrative assistant/receptionist - Proficient U ing ba ic cheduling and organizational kill in an office et Full results: Proficient Verbal communication - Proficient Speaking clearly, correctly, and concisely Attention to detail - Proficient Identifying differences in materials, following instructions, and information Spreadsheets with Microsoft Excel - Proficient Knowledge of various Microsoft Excel features, functions, and for Customer service - Proficient Identifying and resolving common customer issues Scheduling - Proficient Cro referencing agenda and itinerarie to avoid cheduling con Work style: Reliability - Proficient Tendency to be reliable, dependable, and act with integrity at wo development in any professional field. Name Applicant 6 City Austin Employer Title The University of Texas at Austin PhD Student and Researcher in Information Science (AI Ethics) Community Involvement I have several years of experience as a writing tutor for middle school and high school students, in which barriers to technology often come up. I also have had the privilege of working with the Montgomery County Memorial Library System (near Houston, TX) for over a year, in which I directly saw the effects of internet and technology access – many of our patrons relied on our wifi and computers to complete work, apply to jobs, and access legal / tax resources. Last year, I served on UT’s Informatics Undergraduate Committee, in which I supported the undergraduate student curriculum to include more ethical AI content. Currently, I am a LADDER Fellow at UT, which means that I go to different libraries in the area to teach people about AI, in hopes of equipping people to use it as a tool to support their jobs rather than replace them. Qualifications I've been orbiting spaces related to information access and technology for the past few years now. I've been tutoring since 2021, and before then worked in the entertainment and culture section of The Daily Iowan, where I had the chance to chat to lots of folks about their perspectives on information dissemination. Recently, I completed the I-Corps program with NSF, where I interviewed over 120 folks in the healthcare field to understand what concerns they encounter with AI in healthcare. Many mentioned that they were concerned basic tech access, first and foremost. I have a background in creative and technical writing, and am practiced in reviewing essay and grant structures for their soundness of argument. I also enjoyed working at Texas Career Engagement during my master’s, which included the responsibility of fielding hundreds of applicants for the competitive Home to Texas and Archer Fellowship programs. Fielding the applicants both involved reading written applications as well as participating in interview panels and discussions. I am used to the rigor and dedication it takes to fairly asses large groups of applicants. Why As an information studies professional, I feel deeply passionate about making sure that people have the technology they need to complete tasks and access information. My focus is in AI ethics, and I have been realizing over the past few years that AI has the potential to either increase or decrease the technology gap between different economic and social groups. I have lived in Austin for 2 years now, while I completed my master's degree, and now am starting a PhD which entails at least 5-6 more years here; I am no longer a temporary resident who leaves after her degree. I want to actively contribute to making our city a place where technology supports peoples' growth. Also, this is also a wonderful opportunity to learn about the IT barriers our community is encountering, which I hope to address in my future research. Thanks for the opportunity to apply! Please don’t hesitate to reach out with any questions about my experience. Resume/Curriculum Vitae H. Triem Jack Brooks Digital Legacy Project Intern Briscoe Center for American History, The University of Texas at Austin • Developed a digital collection about polarization on emerging computing technology in the 1980s. • Recorded metadata on 250+ documents, selecting salient artifacts to represent key themes. 2 Aug. 2022 - Jan. 2023 Library Assistant Central Library, Montgomery County Memorial Library System Jul. 2021 - Aug. 2022 Served in a patron-facing role, assisting users through searching for materials, placing reservations, answering calls, resolving fines, providing tech support, and requesting interlibrary loans. Programmed and led a children’s interactive story time event, including reading and activities. Arts Editor, Cartoonist, Reporter, Page Designer, & Illustrator The Daily Iowan, Iowa City Nov. 2018 - Feb. 2020 Trained and supervised employees, as well as streamlined a pipeline system to optimize page design. Interviewed artists, authors, and public figures and wrote articles on strict day-of deadlines. • • • • HONORS & AWARDS Research Traineeship Ph.D. Fellow in Ethical AI National Science Foundation Support for PhD students researching interdisciplinary work in ethical AI. 2025-2027 LADDER Fellow Institute of Museum and Library Sciences Support for PhD students researching the impact of AI in libraries. Students complete rotations at school, public, and academic libraries, supporting the community’s understanding of AI. 2024-2025 Innovation Corps (I-Corps) Program National Science Foundation $50,000 NSF grant awarded to teams of two faculty members and one graduate student researching novel technology. Awarded by I-Corps staff for the best optimism in the cohort. Fall 2023 Billie Grace Herring Scholarship UT Austin School of Information $1,000 scholarship awarded to an individual who has contributed to children’s librarianship. Fall 2022 SERVICE Graduate Student Representative Informatics Undergraduate Studies Committee, UT Austin Served alongside Information Department faculty, staff, and administrators to discuss improvement of the Undergraduate Informatics Program. Fall 2023 - Spring 2024 Teaching Volunteer The Iowa Youth Writing Project, Iowa City Developed and led lessons facilitating writing skills in k-4 students. Selected from a group of 20 volunteers to publicly speak to students, teachers, and community figures at a large closing ceremony. Fall 2018 H. Triem SKILLS Languages Python (fluent), SQL (intermediate), R (novice) 3 Libraries Proficient in various data, machine learning, deep learning, and natural language processing libraries, including pandas, Matplotlib, seaborn, scikit-learn, TensorFlow, and Keras Software ChatGPT (prompt engineering), Tableau, AutoCAD, Excel, Adobe Creative Suite, WorkFlows Name Applicant 7 City Del Valle Employer Team Placement Title Recruiter Community Involvement Having been in Austin for a little over a year now, I am looking for ways to connect with the community and give back. Prior to moving, volunteering was something I was deeply passionate about. I was involved with the Junior League of Longview, where I served as VP of Communications for two years, and most recently, I served on the board of the Discovery Science Place in Tyler. My commitment to fostering equity and inclusion drives my involvement in community efforts, and I am eager to continue this work in Austin. Qualifications With over 13 years of experience in higher education and recruitment, I have developed a strong background in fostering opportunities for individuals to succeed. As a recruiter in the health industry and a former Director of Admissions, I have consistently worked to enhance digital literacy through outreach, educational resources, and strategic planning. My experience includes creating programs that increase access to technology, providing guidance for underserved populations, and facilitating opportunities for skill development. My passion for equity and inclusion aligns with GTOPs' mission, and I am excited about the opportunity to contribute to its goals. I wish to serve on the GTOPs review board because I am passionate about advancing digital inclusion and ensuring that all community members have access to the tools and resources needed to thrive in today’s digital society. Having spent over a decade in higher education and recruitment, I have seen firsthand the transformative power of access to technology in helping individuals reach their potential. I have been in Austin for a little over a year now, and I feel this would be a great way to learn more about the community's needs while contributing to projects that bridge the digital divide and empower underserved populations. Resume/Curriculum Vitae Why Experience Team Placement Recruiter, Remote- Alexandria, VA 10/2023 - Present • Spearheaded recruitment for temporary and permanent positions across Texas, Wisconsin, and Minnesota, ensuring timely and precise staffing solutions. • Developed a strategic business proposal for the Texas Dental Division, leveraging industry data to identify key insights and enhance RDH availability, permanent placements, and client relationships. • Managed the full cycle recruitment process, including candidate screening, sourcing, and interviewing, to ensure a seamless and positive candidate experience. • Launched and curated a weekly newsletter for 10,000 RDH candidates, featuring onboarding tips, career advice, and city insights, driving engagement and retention. • Co launched a monthly newsletter for Texas dental offices, showcasing candidates and services to boost client orders and expand the customer base. • Led initiatives to increase permanent placements and organized targeted sales efforts in Dallas, directly expanding the client base. • Expanded CRM by adding 500 new dental practices, significantly broadening the client network. • Fostered strong candidate relationships and continuously refined recruitment strategies through data driven metrics analysis. Tyler Junior College Director Of Admissions, Tyler, TX 01/2019 - 08/2024 • Led and managed recruitment, yield activities, prospect database management, and communications outreach for optimal student enrollment. • Developed and executed strategic plans aligned with college objectives, resulting in increased student enrollment and achievement of recruitment targets. • Implemented innovative processes and events to enhance student commitment, strengthen brand appeal, and attract high quality applicants. • Enhanced customer service by implementing the "Navigate" student assistance program, improving overall student experience and satisfaction. • Ensured adherence to policies, regulations, and ethical standards to maintain a compliant and ethical admissions environment. • Organized and executed recruitment events, resulting in a 30% increase in prospective student engagement. Tyler Junior College Assistant Director Of Admissions, Tyler, TX 06/2018 - 08/2024 • Managed the recruitment and processing staff, providing effective leadership and ensuring quality customer service. • Collaborated with senior leadership to develop and implement successful recruitment strategies to enhance student commitment, strengthen brand appeal, and attract high quality applicants. • Streamlined territory assignments, leading to a 20% rise in outreach effectiveness. • Implemented technology driven solutions in collaboration with IT department, enhancing efficiency in application and document processing. Tyler Junior College Director, Development And Recruitment, Tyler, TX 05/2016 - 08/2024 • Successfully increased college registration rates through the development and leadership of transformative transfer programs, including Baylor Bound and Destination SFA. • Created and implemented an innovative college planning curriculum, empowering students to make informed decisions about their educational journeys. • Cultivated strategic partnerships with educational institutions and community organizations, expanding opportunities for students and fostering collaboration. The University of Texas at Austin Program Coordinator, Longview, TX 12/2013 - 08/2024 • Managed daily operations of the East Texas Admissions Center, overseeing program planning, purchasing, budgeting, and performance monitoring. • Coordinated and delivered engaging large group presentations for prospective students, effectively showcasing the university's offerings and meeting objectives. • Fostered strong communication skills by serving as the primary contact for over 80 high schools, fostering collaborative partnerships and seamless information exchange. • Increased applicants by 9% in assigned territory and led a team to a 16% increase in the number of admitted students in the East Texas area. The University of Texas at Austin Admissions Counselor, Longview, TX 07/2010 - 08/2024 • Effectively engaged and guided diverse prospective students through the college selection, admissions, and enrollment processes using a variety of communication tools. • Cultivated strong relationships with high schools, districts, alumni, community stakeholders, and businesses in assigned territory to promote student recruitment and maintain positive connections. • Delivered impactful presentations on the undergraduate experience, the value of a degree, and the admissions process. Education Master of Business Administration in Marketing Louisiana State University in Shreveport, Shreveport 05/2025 Bachelor Of Science in Human Resource Development The University Of Texas At Tyler, Tyler 05/2010 Associate Of Arts in Business Kilgore College, Kilgore 05/2008 The University of Texas at Austin Director of Assessment & Professional Development Community Involvement member of Austin Civic Wind Ensemble (community org); board member of state professional association; volunteered for Girls Rock Austin; former youth cheer coach Program director for grants funded by the Texas Higher Education Coordinating Board, reviewed and managed $2M+ in funding; professional career in assessment and evaluation; regularly hire, review, and assess staff; conduct research, content analysis, review of proposals, and other materials. I am interested in becoming more connected with the community and the review board is a way to offer my skills and expertise for the local community. Resume/Curriculum Vitae Name Applicant 8 City Austin Employer Title Qualifications Why ● Coordinated research projects with internal and external stakeholders, faculty, graduate assistants, and funding agencies ● Conducted program reviews of department units ● Developed internal policies for research project applications and approvals ● Prepared reports on education trends, issues, and research initiatives ● Presented trainings and workshops on program review, assessment, and research methods ● Managed undergraduate research intern program and projects for 11 student ULN interns Graduate Student Intern Innovation & Policy Development, Texas Higher Education Coordinating Board Summer 2015 ● Facilitated statewide focus group and committee meetings ● Conducted data analyses, environment scans, and literature reviews on state initiatives ● Provided technical writing support on grant proposals ● Authored summary reports on strategic higher education initiatives Project Assistant / Graduate Research Associate Center for Postsecondary Research, Indiana University 2012 – 2014 ● Coordinated survey administration, provided technical support, and assisted with data interpretation as the main point of contact for 100+ participating colleges and universities ● Prepared, analyzed, and interpreted large datasets and analysis outputs ● Produced data summaries, tables, graphs, charts, and other visualizations ● Authored research briefs, reports, literature reviews, conference papers, and publications ● Developed curriculum and managed 3-week staff training and orientation ● Provided professional support to the director to achieve research, publication, and communication goals Hall Coordinator Division of Housing and Food Service, The University of Texas at Austin 2010 – 2012 ● Trained and supervised 10 staff ● Supervised, 24-hour desk with 21 staff and 1 Administrative Assistant (2011-12) ● Advised student organizations and educational programming teams ● Managed vendor contracts and purchases ● Created event promotional materials including web, print and multimedia advertisements ● Developed and managed interview scheduling database for 300+ interview sessions ● Assessed personnel needs, position description, and job requirements to update staff application forms, reapplication guidelines and rubrics, and performance evaluations ● Conducted assessment of the division’s Risk Management and Emergency trainings Residence Director Department of Housing and Residential Life, Texas State University 2009 – 2010 ● Oversaw daily operations of 371+ occupancy residential facility ● Trained and supervised 9 staff ● Developed, implemented, and assessed residence hall educational program plan ● Created the division’s Master Plan for Sustainability and Recycling initiatives ● Coordinated multi-building recycling program and installation of 1,050 recycling containers ● Led the assessment of the recycling program pilot, resulting in expansion of recycling program to the entire on-campus population Assistant Hall Director University Housing, The Ohio State University ● Oversaw hiring, training and co-supervision of 14 staff; directly supervised 7 2007 – 2009 Dr. Jennifer Nailos 2 ● Assisted with the management and operation of 400-500+ occupancy residential facilities ● Advised Hall Councils and managed $30,000 annual programming budgets ● Developed educational and social programming, learning outcomes, and assessments, for residential Visual & Performing Arts Learning Community TEACHING EXPERIENCE Principal Instructor, School of Education, Indiana University Undergraduate Course: School Spirit: The Business, Politics, and Controversy of College Mascots, EDUC U212 (course offered via in-person and online delivery modes) Graduate Assistant, Higher Education, School of Education, Indiana University Doctoral Course: Accountability in Higher Education, EDUC C750 2012 – 2016 2014 2009 Co-Instructor, The Ohio State University Resident Assistant Training Course PRESENTATION AND PUBLICATIONS ● 6+ publications in professional journals and books ● 12+ technical and grant reports for state agencies ● 41+ conference presentation and papers ● 2023 Speech of the Year Award, UT Staff Toastmasters Club TECHNICAL SKILLS Microsoft 365: Excel, Word, PowerPoint, Teams, SharePoint, OneNote; SPSS; Canvas LMS; Box EDUCATION Doctor of Education in Higher Education, Indiana University Minor: Business: Human Resources & Organizational Behavior Graduate Certificate: Institutional Research Master of Arts in Higher Education & Student Affairs, The Ohio State University Bachelor of Arts in History, University of Massachusetts-Amherst Bachelor of Arts in English, University of Massachusetts-Amherst Undergraduate Certificate: American Studies 2017 2009 2007 2007 Dr. Jennifer Nailos 3 Name Applicant 9 City Austin Employer Open Austin Title Executive Director Community Involvement I did three things in my first week in Austin: 1/ get a library card and register to vote, 2/ buy a Craigslist car, and 3/ attend an advocacy meeting. ~Five years later, I’ve moved, bought a better car, and my advocacy looks a little different. But I haven’t changed my commitment to our city and local involvement, from participating in one-offs like ECHO’s 2021 PIT Count to sustained dedication by clerking every November election since 2020. I’ve included my full list of community involvement below -- at first glance it might seem all over the place, but I don’t think you can truly love a city until you know its people and rough edges. I don’t just participate; I also organize. Now I lead Open Austin, which hosted that advocacy meeting I went to all those years ago. Open Austin, formerly associated with Code for America, aligns policy with community needs through tech. As first (and elected) exec director, I do everything from partnership management, program creation/management, org-level community building, and city-wide ecosystem building. I’m not an expert in any of these areas, but just like making a city a home, I think that to truly give back and have change last, you have to do what’s needed, not just help where you can. Full list of my community involvement: * Participated in ECHO’s 2021 PIT Count * Volunteered in a post- Snowpocalypse food response with my Buy Nothing group * Participated in the 2024 ATXelerator cohort * Block-walked for Asian Texans for Justice and Central Texas Interfaith, for nonpartisan get- out-the-vote efforts * Recently testified to Tech Commission about Responsible AI, leading to the creation of AI working group * Clerked for every November election since 2020 Qualifications I am qualified to serve as a GTOPs reviewer because of my domain knowledge and grant-writing experience. DOMAIN KNOWLEDGE In addition to my broad and deep community involvement (see previous question), I’ve spent my career building tech with the public and for the public. It started when I led a partnership with the Massachusetts Attorney General’s Office, developing a CRM and community engagement strategies for their prospective litigation to maintain Deferred Action for Childhood Arrivals, a litigation that thankfully never happened. I’ve served as a product manager for critical federal services like HealthCare.gov and VA.gov, where I practiced being creative under legislative and bureaucratic constraints, and how to affect and be affected by policy. And finally, I’ve moved from volunteering for Open Austin, to staffing it. Through 7-years of exposure to these varied constituencies and stakeholder groups, I’ve learned to be creative under constraints (bureaucratic, policy, personality, or otherwise). This also means I can assess proposals’ merit, feasibility, strengths, and weaknesses - and make well-informed, comprehensive GTOPs recommendations. GRANT EXPERIENCE I also have experience writing and managing grants. I’m nowhere close to being a development director, but in my time as a volunteer Open Austin board member, I’ve raised $75+K through grants and fixed-firm-price contracts, including a successful GTOPs Capacity application (2019) and an unsuccessful GTOPs Mini (2024). My practical experience with the GTOPs process means I can evaluate proposals’ clarity and alignment with GTOPs’ goals and values. Just as importantly, I can translate those recommendations into constructive feedback. I have immense respect for TARA/GTOPs because it’s one of the few funding orgs that gives feedback to rejectees, and I want to be part of fostering a healthy nonprofit ecosystem. Why I’m a proven steward of the public interest and I believe in being the change that I want to see. At this point in my career, that means making sure community services get funded and can exist at all (like I outlined in the previous paragraph). I also want to become a better fundraiser and grant writer, so being on “the other side of the table” means I can learn through exposure and grow my network. Resume/Curriculum Vitae WORK EXPERIENCE Executive Director @ Open Austin (former Code for America brigade) Apr 2019 current Open Austin is a grassroots public interest tech movement of activists and advocates tackling systemic challenges in a behind the scenes way building data informed evidence and tools that work for all Austinites, especially excluded communities. The org started in 2009 with the successful advocacy of the City of Austin’s Open Data Portal. ◦ ◦ ◦ ◦ Raised $75K+ through grants and net new fixed firm price contracts Co faci itated a remote interactive mu ti session pub ic participation process with 10 Austinites and 5 gov partners Represent Open Austin at nationa conferences and state wide webinars Vo unteer and board member from 2019 2023 Product Manager @ Ad Hoc, LLC Consulting engagements with federal government agencies to deliver simple, functional digital services. I also represent the company at national conferences and recruiting events, mentor associate PMs, and champion DEI through company level working groups. Apr 2019 July 2023 HealthCare.gov Centers for Medicare and Medicaid Services The HealthCare.gov Enroll team guides 14+ million Americans in understanding their federal and state marketplace eligibility, comparing health insurance plans, and providing coverage proof to the IRS. ◦ Co ed team of 9 (three product managers two designers five engineers) to iterate on and imp ement choice architecture initiatives for 2022 Open Enro ment VA.gov Platform Department of Veterans Affairs ◦ The VA.gov Content Strategy team makes info to build VA.gov services easily findable, error free, and written in plain language. ◦ Led team of 6 (one content strategist two UX writers two tech writers) through three c ient changes and three moderate pivots co aborating with 10 partner teams to serve 200+ customers Created and iterated on “VA gov documentation hub” crowdsourcing production of effective interna deve oper and product documentation to 100+ teammates Faci itated creative y structured async workshop with c ient/vendor eadership eading to productive conversations about team scope and definition Workshop has been emu ated by other product teams Introduced writer/SME pair writing process eading to 75% decrease in copywriting time and 60% decrease in errors ◦ ◦ Beneficiary Claims Data API Centers for Medicare and Medicaid Services The Beneficiary Claims Data API enables proactive treatment to Medicare patients by providing medical history on demand. ◦ Ana yzed qua itative feedback and oversaw dai y management of 300+ person community to discover deve opment opportunities resu ting in 3 new features and 100+ new signups rained design team of 4 to modify codebase and submit pu requests to static site saving engineering team 80+ hours Estab ished feedback to feature management strategy amongst 3 sib ing programs in c ient s product suite ◦ ◦ Product Manager / Core Team Member @ Code for Boston (former Code for America brigade) Aug 2017 Dec 2018 Strategized and developed civic tech products; worked with senior members to shape organizational direction and culture. Project Manager @ Design that Matters: Entrepreneurship & Design College Capstone Sept 2016 June 2017 10 month consulting engagement: team of 8. Product: newborn warmer to complement existing novel phototherapy device. Software Engineering / Product Owner Intern @ IVANI Jan 2016 Aug 2016 8 month internship. Integrated 3rd party sensors to wirelessly locate reverse beacon. Patent US201662437412P. Engineering Education Researcher @ Olin EASE Lab May 2015 Aug 2015 4 month internship. Focused on increasing accessibility of STEM education for marginalized populations. Patent US20160233741A1. EDUCATION & CERTIFICATIONS Scrum Alliance: Certified Scrum Product Owner (CSPO) Olin College of Engineering: BS Engineering with a Concentration in Robotics Sept 2021 GPA 3.37 Name Applicant 10 City Austin Employer Title Texas Broadband Development Office Digital Opportunity Data Coordinator Community Involvement My community involvement includes serving as the past Chair of the Texas City & County Broadband Collaborative, where I worked to strengthen the role of local governments in advancing broadband access and equity. As a founding member and steering committee member of the Texas Digital Equity Network, I actively engage with stakeholders to promote digital inclusion and equitable access to technology. Additionally, my contributions as a technical advisor to US Ignite focus on fostering innovation and advancing smart city initiatives that directly benefit historically underrepresented communities. Qualifications I bring extensive experience in broadband development and digital inclusion, having served as a Digital Opportunity Data Coordinator at the Texas Broadband Development Office and as Program Manager in Harris County, Texas. My work has focused on designing and implementing digital equity initiatives, developing strategic frameworks, and managing multi-million-dollar broadband infrastructure projects. My interest in serving on the GTOPs review board stems from my passion for digital equity and inclusion. I believe in the power of technology to transform communities and bridge opportunity gaps. Serving as a reviewer would allow me to use my professional expertise to support innovative programs that enhance access and inclusion for underserved populations. This role aligns with my commitment to fostering equitable access to digital resources and improving quality of life for all. Resume/Curriculum Vitae Why PROFESSIONAL EXPERIENCE Texas Comptroller’s Office – Broadband Development Office Digital Opportunity Data Coordinator August 2024 - Present • Performs senior consultative services and technical assistance to support digital opportunity data initiatives and partnerships. • Responsible for planning, development, and implementation of digital opportunity data programs. • Provides support to communities and partners in alignment with measurable objectives and strategic goals. Harris County, Texas - Office of Broadband Program Manager August 2021 – April 2024 • Led the planning, development, and execution of a $47 million broadband infrastructure initiative, providing oversight to ensure federal standards and strategic alignment with long-term digital accessibility goals. • Developed a digital equity dashboard and enhanced data visualization capabilities to identify service gaps and quality-of-life opportunities, significantly improving the program’s impact and engagement with community stakeholders. Established a digital equity strategic framework for sustaining broadband and digital opportunity programs. • City of Austin, Texas - Office of Telecommunications & Regulatory Affairs Senior Program Manager May 2020 – August 2021 • Managed a diverse project portfolio aligned with the city's digital inclusion strategy, leveraging data visualization tools to monitor program success and implement continuous improvement initiatives. Transformed the city’s flagship digital skills training program and developed a trailblazing workforce development program targeting emerging creatives and those historically underrepresented in creative media industries. • Program Manager November 2016 – May 2020 • Program Coordinator December 2010 – November 2016 • Developed the nation's first Digital Inclusion Strategic Plan, a pioneering initiative that aligned internal and external activities with actionable goals and objectives for digital literacy and access. Initiated and managed the Google Fiber Community Connections Program, significantly enhancing digital connectivity for over 100 community institutions by leveraging middle-mile infrastructure. • Administered and scaled a key technology access and digital literacy grants program, improving the applicant experience and demonstrating impact through strategic data analysis, implementation of measurable outcomes, financial stewardship, and comprehensive stakeholder feedback. City of Austin, Texas – City Manager’s Office Public Information and Engagement Intern June 2010 – December 2010 City of Lake Havasu City, Arizona - City Manager’s Office / Finance Department Management Intern May 2007 – December 2008 • Implemented the city's inaugural community engagement virtual platform to enhance public input processes. • Coordinated the regulatory process to revise Irrigation and Drainage District Rules and Regulations, supporting enhancements in revenue generation. Coconino County, Arizona – County Board of Supervisors Intern to County Supervisor for District 4 - Honorable Deb Hill October 2006 – May 2007 • Coordinated community engagement for a new chemical de-icing program on county roads, facilitating departmental presentations and compiling public feedback. City of Burbank, California - Parks, Recreation, and Community Services Department Work Trainee April 2003 – June 2006 • Conducted administrative research and analysis of participant satisfaction surveys, supported community event coordination, and represented the city in public relations efforts. City of Burbank, California - Burbank Animal Shelter Community Volunteer December 2000 – January 2003 • Doubled volunteer program participation, improved the mission statement, and organized fundraising events that significantly enhanced community awareness and boosted the organization’s financial assets. EDUCATION Texas State University Master of Public Administration San Marcos, Texas 2017 Thesis: “A Model for Internet Availability Policy: A Case Study of Austin, Texas” Northern Arizona University Bachelor of Science, Political Science Flagstaff, Arizona 2008 Name Applicant 11 City Buda Employer Creative Action Title Senior Director of OST Community Involvement President of Young Nonprofit Professional Network of Austin. Qualifications Why Program delivery and nonprofit experience. technology and equity in the education space Resume/Curriculum Vitae P R O F E S S I O N A L T I T L E S K I L L S | Technical Salesforce WordPress Microsoft Word Microsoft Excel Microsoft PowerPoint Project Management Tools (Asana, Airtable) Google Analytics Social Media Platforms Google Suite (docs, slides, sheets) W O R K E X P E R I E N C E 7th Grade Science Teacher & STEM Cadre Teacher Leader Houston Independent School District / 2014 – 2015 Use more short sentences. They make text easier to read. You should also use numbers, dollars and percentages as they stand out in the text. • • • I managed the department with a $1,000,000 budget. Increased the amount of sales by 27% across 9 states. You can also mention your awards, highlight the learnt disciplines that match your goals. You should indicate any additional education: courses, seminars, trainings, internships, etc. • Always send (or print) resume only as PDF file so your future employers can see it in a perfect form. If you print (or send) MS Word format files, they can be incorrectly displayed! 6th Grade Math Teacher & TTIPS (Title I Grant) Teacher Leader Pearsall Independent School District / January 2013 – June 2014 However, what about those, who due to the nature of the job cannot boast of the efficiency improvement and victories in competitions? • When you describe your achievements it’s better to use action verbs like: developed, saved, increased or reduced. • By editing don’t forget to save the changes clicking ctrl+s or cmd+s. In order to avoid the risk of losing the correctives we recommend you to save them every 10-15 minutes. • Wohoo! You did it! E X T R A Texas Teacher Certification Middle Grades Generalist (English, Math, Science, Social Studies) 4th-8th grades International Baccalaureate Middle Years (MYP) Teacher Certification Colorado, 2014 P R O F E S S I O N A L D E V E L O P M E N T Trauma-Informed Practices Learning Cohort Southern Methodist University/Austin Teach for America 2012 ISD 2020-2021 Name Applicant 12 City Austin Employer Title Postdoctoral researcher Community Involvement University of Texas at Austin, Technology and Information Policy Institute The majority of my community involvement has been from an academic perspective, but it has focused on the role that community organizations have in the digital inclusion space. I have served as researcher and organizer on the two most recent Austin digital inclusion assessments and have been invited to some of the early strategic planning workshops for the city's digital inclusion plan. I have experience understanding how housing initiatives and non-profits make use of grant funds as they implement various inclusion programs from library hotspot lending programs to computer labs in subsidized housing. I have also volunteered on and off in digital inclusion programs in Austin when my time allows. Importantly, the majority of my research focuses on the impact that digital inclusion programs have in the day-to-day lives of Austinites and beyond, which ultimately could help inform the GTOP grant allocation process. Qualifications I am employed at the Technology and Information Policy Institute and we seek external funding that we use for deliverable, applied digital inclusion projects. Because of this experience I think the most important perspective that I bring to a review committee is that I have lived experience being the recipient of digital inclusion grants and understand the challenges and opportunities in realizing the goals of an inclusion program. I have extensive experience in urban inclusion programs but my personal expertise is in the Homework Gap, a pressing and somewhat underestimated issue that has risen to prominence during the pandemic. Importantly, I have served on large committees and understand that everyone's input and time are valuable. I have a deep respect for deadlines, time limits, and the service of others around me. I have an unyielding desire to be a part of Austin's technology plan and I hope to use my expertise in meaningful ways that positively impact the lives of my neighbors in this dynamic, forward-thinking city. Resume/Curriculum Vitae Why Merit Moonshot program manager with 10 years of experience in telecommunications and sociological/information studies applied research. Deep expertise in projects focused on identifying digital gaps in multiple geographies/populations utilizing methods in mapping, data analysis, and quant/qualitative techniques with PhD level expertise in telecommunications policy. Extensive experience working with leadership from the local to the federal to identify digital inequities, construct inclusion plans, and level the digital playing field. PROFESSIONAL EXPERIENCE Merit Network Institute – University of Michigan PROGRAM MANAGER, MICHIGAN MOONSHOT ● Plan and execute data collection service to ground-truth real digital inequities across the state of Michigan ● Survey design, geospatial data analysis, demographic studies, and similar quantitative telecommunications/social research ● Support/lead community engagement and presentations with local broadband planning groups, taskforce, and steering August 2021 – Present Ann Arbor, MI committees ● Work with partners and policymakers to identify scaling opportunities and policy improvements Technology & Information Policy Institute – University of Texas POST–DOCTORAL RESEARCHER ● Lead grant-sponsored research including study design and funding procurement on mixed methods research project linking May 2020 – August 2021 Austin, TX entrepreneurial activity to enhanced rural broadband in Texas, Kansas, and Maine ● Grant writing for public and private funding opportunities ● Managed and mentored team of predoctoral researchers in multiple digital inclusion priorities including telecommunication in disasters, ethical AI design, telehealth and libraries among other forthcoming projects ● Served on volunteer committee for Austin’s 2021 Grant for Technology Opportunities Program (GTOPs) DOCTORAL RESEARCH ASSOCIATE, promoted May 2020 ● Presented digital inclusion research & proposals to committees of scholars, stakeholders, non-profits for funding, validity, and ethical impact including but not limited to the City of Austin, Kansas State Dept. Commerce, TX Governor’s Broadband Council, National Science Foundation, Federal Communications Commission ● Drafted research questions, conducted background research and recruited pools of up to 10,000 research participants in multiple studies (City of Austin Digital Assessment, New York/Brooklyn/Queens Public Library Hotspot assessment, Maine State Library, Kansas State Library Hotspot assessment program) ● Drafted interview questions, conducted background research and recruited 60+ focus groups with geographically and socially diverse individuals in urban, rural, exurban environments focused on digital inclusion topics ● Participated in global research projects including a US Department of State Fulbright-Hays sponsored research in Siberia and digital cultural exchange with Madeira, Portugal Interactive Technologies Institute ● Authored 300+ page qualitative study report on the Homework Gap in American households across the nation ● Shared findings with academic, governmental audiences and published written work in academic books, journals, and web outlets ● Contributed to 13+ large research studies exclusively focused on broadband policy, digital inclusion topics, and the Homework Gap Common Cause TELECOMMUNICATIONS POLICY PREDOCTORAL RESEARCH FELLOW ● Led legal research team of 4 interns to develop strategy for non-profit generated research, presented comments, findings to the May 2016 – August 2016 Washington, DC Federal Communications Commission on the subject Lifeline Telephone Subsidy Reform University of Texas ASSISTANT INSTRUCTOR ● Designed curriculum for 12-week course on social-historical contexts of technology, and technology regulation in US and abroad ● Led classes attended by 150 students presenting content, guiding interactive discussions, and grading exams and papers TEACHING ASSISTANT, promoted August 2014 ● Assisted 3 professors for 3 classes per year, supporting instruction, assessment, course organization and communication ● Collaborated with instructor and executed administrative tasks including teaching three course sections per week September 2012 – May 2016 Austin, TX EDUCATION DOCTOR OF PHILOSOPHY (PHD) – Technology & Information Policy, Media Studies University of Texas MASTER OF ARTS – Russian, East European & Eurasian Studies University of Texas BACHELOR OF ARTS – Political Science, Eastern European & Russian Studies University of Wisconsin 2020 Austin, TX 2013 Austin, TX 2009 Madison, WI TECHNICAL PROFICIENCIES Microsoft Office Suite | Slack | Trello | Asana | Discord | Basecamp| Google Suite | Adobe Creative Suite | CMS and Curriculum Design Software | SPSS | Stata | SAS | Tableau | NVivo | Dedoose | Qualtrics | SurveyMonkey | HubSpot | R | Descript | Twitch | & Others Name Applicant 13 City Sulphur Springs Employer East Texas A&M University Title Director of Corporate & Foundation Relations Community Involvement I bring over 10 years of nonprofit leadership experience, primarily in fundraising and community engagement. Throughout my career, I have led numerous initiatives aimed at fostering meaningful connections between organizations and their communities. These efforts have successfully expanded outreach, enhanced support, and strengthened the impact of the organizations I have served. Qualifications I have extensive experience in nonprofit leadership, including overseeing grant-funded programs and managing multimillion-dollar portfolios. I am skilled in evaluating grant applications, assessing organizational impact, and aligning funding opportunities with programmatic goals. My expertise in fundraising, strategic planning, and community engagement equips me with the knowledge to effectively review and recommend applications that demonstrate innovation, feasibility, and alignment with funding priorities. I am excited to serve as a grant reviewer because I believe it offers a unique opportunity to contribute to the success of impactful initiatives while advancing my understanding of the grant- making process. By reviewing applications, I hope to gain insights into innovative approaches and best practices that organizations are using to address community needs. This opportunity aligns with my desire to support nonprofits in securing vital funding and to further my professional development in a way that allows me to better serve my own organization’s mission and the broader nonprofit community. Resume/Curriculum Vitae Why Outgoing and performance-driven professional with a history of building rela�onships with internal team members and external stakeholders, leading mul�ple projects simultaneously from concept to comple�on, and designing compelling content to coordinate across channels. Background in fundraising, crea�ve wri�ng, business and project management, accoun�ng, and event coordina�on. Experience in graphic design, mul�-million-dollar budget management, crea�ve problem solving, and decision making for alignment with company goals and future opportuni�es. Professional Experience East Texas A&M University Director of Corporate & Founda�on Rela�ons July 2024-Present Develop corporate and founda�on giving program for ETAMU. Conceptualize, develop, and implement ini�a�ves across programs and departments for advancement of the organiza�on. Iden�fy and cul�vate rela�onships with poten�al new founda�on and corporate partners. Manage exis�ng por�olio, while growing it by 70% over the first 2 months of employment. Visit with poten�al founda�on and corporate prospects. Write and oversee crea�on of proposals for $25,000 or more. Tyler Junior College Director of Annual Giving February 2023-May 2024 Develop Annual Giving program for Tyler Junior College. Conceptualize, develop, and implement comprehensive campaigns across programs and departments for advancement of the organiza�on. Provide leadership and vision- in collabora�on with the Board of Directors, staff, and stakeholders. Lead strategic planning for employee giving program, with par�cipa�on from approximately 300 employees and raising over $120,000 annually. Conceptualize, develop, and implement plans, while working closely with a commitee of community leaders, for exis�ng annual golf tournament, with over 80 corporate sponsors and 150 players, to raise over $130,000 in my first year. SMITH COUNTY CLUBHOUSE Execu�ve Director January 2022-February 2023 Developed Smith County Clubhouse in accordance with the interna�onal Clubhouse model from the botom up- strategically built the organiza�on on all levels: administra�ve, programma�c, and opera�onal. Provided leadership and vision- in collabora�on with the Board of Directors, staff, stakeholders, and Clubhouse Members- to advance the mission of the organiza�on. MEALS ON WHEELS EAST TEXAS Director of Marke�ng and PR May 2021 – January 2022 Created, directed, and managed mul�ple Marke�ng and PR projects simultaneously. Planned fundraising and community engagement campaigns. Created and coordinated mul�-channel marke�ng content and strategies. MERCY SHIPS Corporate Development Project Manager August 2015 – May 2020 Managed mul�ple projects simultaneously. Developed and communicated deliverables and SMART goals to all stakeholders and project teams, coordinated workloads for crossfunc�onal team members, and planned industry trade show presence for the organiza�on. Created and coordinated marke�ng content across channels. Led strategic planning for employee engagement events for Corporate Partner companies. Provided monthly updates for 150+ partner companies on the impact of their support. Developed and presented cash, gi�-in-kind, public rela�ons and marke�ng, and employee engagement proposals for expanding partnerships. Generated and implemented marke�ng campaigns to promote new and innova�ve opportuni�es. COUPLE’S ACADEMY Editor | Intern March 2017 – September 2017 Led ghost wri�ng and edi�ng for The Audacity of Marriage: 10 Principles for Life-Long Partnership by Hasani and Danielle Pe�ford. Completed the project within established parameters and �melines. SHIRLEY BOOKKEEPING & TAX Bookkeeper October 2014 – March 2015 Performed payroll for 5 companies on a monthly basis, completed payroll calcula�ons for 10 companies, and led accounts receivable and payable tracking for approximately 20 companies monthly. Educa�on Master of Fine Arts – Crea�ve Wri�ng, Full Sail University Bachelor of Science – Liberal Studies, East Texas A&M University Associate of Science – Business Management/Cer�fica�on