2b - HACA Mobile Hot Spot Speed Testing — original pdf

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HACA & Austin Pathways Sneakernet Project June 7, 2021 - July 30, 2021 Presenter Catherine Crago Head of Strategic Initiatives HACA/Austin Pathways Authors Ashlee Johnson, ACC IT Intern Omar Tapia, ACC IT Intern Andrew Martinez, ACC IT Intern Spring-Fall 2020-2021 Team Members With Thanks to John Bratcher, T-Mobile James Mason, ACC IT Intern Khotan Harmon, ACC IT Intern Stan McClellan, Texas State University HACA & Austin Pathways Resident Smart City Ambassadors Background & Introduction ● HACA has 18 public subsidized housing properties spanning Austin from north to south across the eastern crescent. ● Is a single provider’s 4G hotspot the best product for all HACA properties and all parts of town? ● What are acceptable levels of service, using third-party definitions, for broadband speed in a HACA household, i.e. per multiple users using intensive applications simultaneously in a household? ● What is the cost of service both per household and per property for wireline vs. wireless broadband service? ● Does a resident at a given property get “$1 of wireless broadband” for a dollar spent? Our Scope ● One year 7-Week Project Staffed by co-lead by 2 and assisted by 4 part-time ACC IT Work Study Interns ● Three Phases. ○ Phase 1, July 30, Procurement Recommendation, Stakeholder Feedback ○ Phase 2 & 3, Vendor analysis ● Core activities, Phase 1: design of experiment, key map design and validation, data collection and validation, evaluation, stakeholder requirements feedback and synthesis ● Ten HACA Properties ○ 8 Central and North Properties with No In-Home Internet ○ 2 Central-Downtown Properties with Free Google Fiber Phase 1 Questions ● What is the right internet service to provide to each household at each property, given a conservative outdoor reading and better-than-average devices? ● Is a single provider’s 4G hotspot, is that product the best for all HACA properties and all parts of town? ● What are acceptable levels of service, using third-party definitions, for broadband speed in a HACA household, i.e. per multiple users using intensive applications simultaneously in a household? ● What is the cost of service both per household and per property for wireline vs. wireless broadband service? ● Does a resident at a given property get “$1 of broadband” for a dollar spent? On Location at North Loop ● Boots on the ground ● Outdoors only ● Hardware in hand Speedtesting Hardware MacBook Air: 1.6ghz, dual-core 8th-gen, intel core i5 2015, macOS Catalina 10.15.7 Mac Serial #: CO2SC907H3QF iPad: 32GB, 7th Gen, IOS 13.7 iPad Serial #: CO2SC907H3QF T-Mobile 4G Hotspot Sims: 8901260011786575707F 8901260011786569304F 8901260011786459530F Ookla’s Speedtest.net in the browser Speed tests measure: ping (ms) download (Mbps) upload (Mbps) ● ● ● Property Key Maps - Example, Rosewood Courts ● Built in 1939 124 units ● 248 residents ● ● 58 K-12 Households ● Borders: Rosewood to ● Cornell/Yale N-S and Chicon to Poquito W-E. The property is approximately 358,000 ft². RC10 RC1 30.268037-97.719201 0 RC11 30.268339-97.717967 RC1 1 RC9 30.268354-97.718441 RC9 RC8 RC8 30.269648-97.718464 RC7 RC 5 30.268530-97.717695 RC6 RC6 30.268372-97.719165 RC7 30.268886-97.718680 RC4 RC3 RC3 RC2 RC1 30.333334-97.717059 RC2 30.269169-97.717947 30.269530-97.719176 RC4 30.269002-97.718246 Confirm your Key Map GIS Location ① ② ③ Download the Coordinates App Click on the symbol and it will refresh your location, Zoom in with your fingers on the touch screen. Check that Long & Lat are correct at the bottom FCC Broadband Speed Guides Sources: https://www.fcc.gov/consumers/guides/broadband-speed-guide https://www.fcc.gov/consumers/guides/household-broadband-guide Minimum Download Speeds for: Students – 5-25 Mbps Telecommuting – 5-25 Mbps Streaming HD Video – 5-8 Mbps File Downloading – 10 Mbps ● ● ● ● ● Online Gaming – 4 Mbps Hotspots performance extremes Santa Rita Courts 2341 Corta Street Ave. 78702 Rosewood Courts 2001 Rosewood Ave. 78702 The Device Matters In general, MacBook Pro devices performed better than iPads. Both devices used were relatively new, or “better than average.” Santa Rita Courts Rosewood Courts PRELIMINARY FINDINGS Hotspot Purchase Recommendation Based on Anecdotal Data, June 7 - July 30, 2021 Table 1, 10 properties tested using outdoor keymap locations; “Units served” based on percentage of keymap points % of keymap points serving >20Mbps download speed, denoted by green color denotes keymap points. Download Speeds MacBook and iPad, by Property Upload Speeds MacBook and iPad, by Property Phase 2 questions to be answered by May, 2022 ● What is the right internet service to provide to each household at each property, given an actual indoor reading and better-than-average devices? ● Do mobile wireless providers tend to perform well in some neighborhoods where other providers do not perform well? ● Do 5G hotspots for a given vendor perform better than 4G at HACA properties? How much better? What is the incremental value provided? ● Does a resident at a given property get “$1 of 5G broadband” for a dollar ● Does the socioeconomic status of the area affect the results? Could we try spent? across the street? ● Which wireless service providers are the best options for properties in distinct and diverse parts of town? Questions? Catherine Crago Head of Strategic Initiatives Housing Authority of the City of Austin & Austin Pathways 512-477-4488 catherinec@hacanet.org