COMMUNITY TECHNOLOGY AND TELECOMMUNICATIONS COMMISSION Regular Meeting Wednesday – June 8, 2022 – 6:30 PM City Hall – Boards and Commissions - Room 1101 301 W. 2nd Street - Austin, TX 78701 Some members of the Community Technology and Telecommunications Commission may be participating by videoconference. The meeting may be viewed online at: http://www.austintexas.gov/page/watch-atxn-live Public comment will be allowed in-person or remotely by telephone. Speakers may only register to speak on an item once either in-person or remotely and will be allowed up to three minutes to provide their comments. Registration no later than noon the day before the meeting is required for remote participation. To register, contact Jesse Rodriguez at jesse.rodriguez@austintexas.gov CURRENT BOARD MEMBERS: Nehemiah Pitts III, Chair Steven Apodaca Dave Floyd Jennifer Ramos Sumit DasGupta Sophie Gairo Malcolm Yeatts Maxine Eiland Nicole Thompson AGENDA CALL TO ORDER PUBLIC COMMUNICATION: GENERAL The first ten speakers who register to speak no later than noon the day before the meeting will be allowed a three-minute allotment to address their concerns regarding items not posted on the agenda. 1. APPROVAL OF MINUTES –April 13, 2022 and May 11, 2022 2. STAFF AND COMMUNITY BRIEFINGS (A member of the public may not address a board at a meeting on an item posted as a briefing) a. United Way presentation on ConnectATX (Anabella Tarango, Francisco Gallegos) 3. NEW BUSINESS (Discussion and Possible Action) a. Commission Discussion on FCC Broadband Standards (Discussion and Action) Action) Action) b. Commission Discussion on the Digital Inclusion Strategic Plan (Discussion and c. Commission Discussion on an Intelligent Infrastructure Resolution (Discussion and 4. COMMISSION UPDATES (Discussion and Possible Action) a. Digital Inclusion, Civic Engagement, and Strategic Technology and Telecom Policy Working Group b. Knowledge, Information, and Data Stewardship Working Group c. Technology, Infrastructure, and Innovation Working Group FUTURE AGENDA ITEMS ADJOURNMENT The City of Austin is committed to compliance with the American with Disabilities Act. Reasonable modifications and equal access to communications will be provided upon request. Meeting locations are planned with wheelchair access. If requiring Sign Language Interpreters or alternative formats, please give notice at least 2 days (48 hours) before the meeting date. Please call Jesse Rodriguez at the Telecommunications and Regulatory Affairs Department, at jesse.rodriguez@austintexas.gov for additional information; TTY users route through Relay Texas at 711. For more information on the Community Technology and Telecommunications Commission, please contact Jesse Rodriguez at jesse.rodriguez@austintexas.gov
Household Broadband Guide Use the chart below to compare minimum download speed (Mbps) needs for light, moderate and high household use with one, two, three or four devices at a time (such as a laptop, tablet or game console). You can also compare typical online activities with the minimum Mbps needed for adequate performance for each application by using our Broadband Speed Guide. For more information on broadband speeds, see our Measuring Broadband America report. These numbers are rough guidelines and are not based on surveys or experiments conducted by the FCC. You should use your best judgment when choosing your broadband service. Moderate Use (Basic functions plus one high- Light Use demand application: streaming High Use (Basic functions: email, HD video, multiparty video (Basic functions plus more than browsing, basic video, VoIP, conferencing, online gaming, one high-demand application Internet radio) telecommuting) running at the same time) Basic Basic Medium Basic Medium Medium/Advanced Medium Medium Advanced Medium Advanced Advanced 1 user on 1 device 2 users or devices at a time 3 users or devices at a time 4 users or devices at a time Basic Service = 3 to 8 Mbps* Medium Service = 12 to 25 Mbps 1 Federal Communications Commission · Consumer and Governmental Affairs Bureau · 45 L Street NE, Washington, DC 20554 1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau Advanced Service = More than 25 Mbps *Mbps (Megabits per second) is the standard measure of broadband speed. It refers to the speed with which information packets are downloaded from, or uploaded to, the internet. For more information on consumer issues, visit the FCC’s Consumer Help Center at www.fcc.gov/consumers. To request this article in an alternate format - braille, large print, Word or text document or audio - write or call us at the address or phone number at the bottom of the page, or send an email to fcc504@fcc.gov. Consumer Help Center Alternate formats Last Reviewed 02/05/20 Federal Communications Commission · Consumer and Governmental Affairs Bureau · 45 L Street NE, Washington, DC 20554 1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau 2
Getting Broadband Q&A What Is broadband? Broadband or high-speed Internet access allows users to access the Internet and Internet-related services at significantly higher speeds than those available through "dial-up" services. Broadband speeds vary significantly depending on the technology and level of service ordered. Broadband services for residential consumers typically provide faster downstream speeds (from the Internet to your computer) than upstream speeds (from your computer to the Internet). How does it work? Broadband allows users to access information via the Internet using one of several high-speed transmission technologies. Transmission is digital, meaning that text, images, and sound are all transmitted as "bits" of data. The transmission technologies that make broadband possible move these bits much more quickly than traditional telephone or wireless connections, including traditional dial-up Internet access connections. What are its advantages? ▪ Broadband is an important tool for expanding educational and economic opportunities for consumers in remote locations. ▪ Broadband allows you to take advantage of services not available or not convenient to use with a dial-up Internet connection, such as Voice over Internet Protocol (VoIP), an alternative to traditional voice telephone service. ▪ Broadband makes "telemedicine" possible: patients in rural areas can confer online with medical specialists in more urban areas and share information and test results very quickly. ▪ Broadband helps you efficiently access and use many reference and cultural resources via the Internet. ▪ You also need broadband to best take advantage of many distance learning opportunities, like online college or university courses, and continuing or senior education programs. ▪ Broadband allows you to shop online more quickly and efficiently. What types are available? Broadband can be provided over different platforms: ▪ Digital Subscriber Line (DSL) ▪ Cable Modem ▪ Fiber ▪ Wireless ▪ Satellite The broadband technology you choose will depend on a number of factors. These include how broadband Internet access is packaged with other services (like voice telephone and home entertainment), price and service availability. Federal Communications Commission · Consumer and Governmental Affairs Bureau · 45 L Street NE, Washington, DC 20554 1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau 1 Digital subscriber line (DSL) DSL is a wireline transmission technology that transmits data faster over traditional copper telephone lines already installed to homes and businesses. The following are types of DSL transmission technologies: ▪ Asymmetrical Digital Subscriber Line (ADSL) – used primarily by residential customers. ADSL typically provides faster speed in …
ConnectATX Training: Austin Commission June 8, 2022 What is ConnectATX? Community tool that connects people with programs and services that are free or reduced cost, like food, transportation, health care, and more. A community helpline available by phone, text, and chat with bilingual staff and language line with over 200 languages Closed-loop referral system that allows organizations to receive referrals directly from the community It is a network of organizations that choose to use it in a variety of ways to best help those they serve Scale to thousands of calls per day Hundreds of calls per week Available statewide Focus on immediate needs Initial focus on Austin/Travis County Proactive assessment of many needs Calls average 4-7 minutes Calls average 10-15 minutes Anonymous, individual must retell story Longitudinal history of client referrals, needs, outcomes ConnectATX Features Have program(s) listed, claimed, and up-to-date Search for resources and refer clients to other programs Use as a client/case management system Turn on referral tools and receive referrals from the community Actively respond and update referral statuses Use analytics to access data on your program’s impact What is ConnectATX? ➢ Log in / Create free ConnectATX account ➢ Check for Recommended & ConnectATX partners ➢ Call our HelpLine (833) 512-2289 (Mon-Fri 8am-6pm) or text zip code to 85511 Searching: The Basics You can find free or reduced cost services on ConnectATX. Searching can be anonymous or you can login and create a profile. ➢ Start Searching by Zip Code ➢ Utilize the language feature on ConnectATX ➢ Narrowing your search result using filter options ➢ Resource Shopping Cart | Saving | Sharing your search results Understanding the Program Card • What is the Check Mark in the corner of the program card? • ConnectATX Partner icon vs Preferred Organization icon ➢ SAVE ➢ SHARE ➢ NOTES ➢ SUGGEST DEMO Introducing: ConnectATX Referral Tools One Step : lt allows an organization to capture a seekers information and then contact that individual. Screener Eligibility: referral tool allows an organization to capture a seekers information, and ask eligibility questions to determine if the seeker is eligible for services. Scheduler : People in need can book appointments directly from ConnectATX . The Scheduler includes Google Calendar and Outlook integrations. What happens to my Referrals? Inbound Referrals Go to “My Program Tools” > “Inbound Referrals.” Click the folder of the program with a new referral. 1. View the details …
Broadband Speed Guide Compare typical online activities with the minimum download speed (Megabits per second, or Mbps) needed for adequate performance for each application. Additional speed may enhance performance. Speeds are based on running one activity at a time. For household broadband needs, use our Household Broadband Guide to compare minimum Mbps needs for light, moderate and high household use with one, two, three or four devices at a time (such as a laptop, tablet or game console). For more information on broadband speeds, see our Measuring Broadband America report. These numbers are rough guidelines and are not based on surveys or experiments conducted by the FCC. You should use your best judgment when choosing your broadband service. Minimum Download Speed (Mbps) Activity General Usage General Browsing and Email Streaming Online Radio VoIP Calls Student Telecommuting File Downloading Social Media Watching Video Streaming Standard Definition Video Streaming High Definition (HD) Video Streaming Ultra HD 4K Video 1 Less than 0.5 Less than 0.5 5 - 25 5 - 25 10 1 3 - 4 5 - 8 25 Federal Communications Commission · Consumer and Governmental Affairs Bureau · 45 L Street NE, Washington, DC 20554 1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau 1 Video Conferencing Standard Personal Video Call (e.g., Skype) HD Personal Video Call (e.g., Skype) HD Video Teleconferencing Gaming Game Console Connecting to the Internet 1 1.5 6 3 4 Online Multiplayer Consumer Help Center Alternate formats Last Reviewed 02/05/20 For more information on consumer issues, visit the FCC’s Consumer Help Center at www.fcc.gov/consumers. To request this article in an alternate format - braille, large print, Word or text document or audio - write or call us at the address or phone number at the bottom of the page, or send an email to fcc504@fcc.gov. Federal Communications Commission · Consumer and Governmental Affairs Bureau · 45 L Street NE, Washington, DC 20554 1-888-CALL-FCC (1-888-225-5322) · TTY: 1-888-TELL-FCC (1-888-835-5322) · www.fcc.gov/consumer-governmental-affairs-bureau 2
COMMUNITY TECHNOLOGY & TELECOMMUNICATIONS COMMISSION http://www.austintexas.gov/cttc MINUTES Regular Meeting Wednesday – June 8, 2022 – 6:30 PM City Hall – Boards and Commissions - Room 1101 301 W. 2nd Street - Austin, TX 78701 Please go to http://www.austintexas.gov/cityclerk/boards_commissions/meetings/10_1.htm for backup material associated with this agenda. All ATXN (City Channel 6) programming is cablecast on Spectrum, Grande Communications, and Google Fiber on their cable channel 6, on AT&T U- Verse Channel 99 and webcast online. Over 20 meetings per month, including this commission meeting, are available on demand online, typically within a few hours of the cablecast. Schedules and video can be found at: http://www.austintexas.gov/page/atxn-video-archive. CURRENT COMMISSION MEMBERS: Sophie Gairo - Mayor Steve Adler Nehemiah Pitts III - Council Member Natasha Harper-Madison, District 1 Steven Apodaca – Council Member Vanessa Fuentes, District 2 Malcolm Yeatts - Council Member Sabino “Pio” Renteria, District 3 Cristina Garza - Council Member José “Chito” Vela, District 4 Dave Floyd - Council Member Ann Kitchen, District 5 Vacant - Council Member Mackenzie Kelly, District 6 Maxine Eiland - Council Member Leslie Pool, District 7 Jennifer Ramos - Council Member Paige Ellis, District 8 Nicole Thompson – Council Member Kathie Tovo, District 9 Sumit DasGupta - Council Member Alison Alter, District 10 Commission Members Present Nehemiah Pitts III Malcolm Yeatts Cristina Garza Dave Floyd Commission Members Attending Remotely Steven Apodaca Maxine Eiland Sumit DasGupta Unexcused Absence Jennifer Ramos Sophie Gairo Nicole Thompson CALL TO ORDER Meeting Called to order at 6:37 pm. PUBLIC COMMUNICATION: GENERAL The first ten speakers who register to speak no later than noon the day before the meeting will be allowed a three-minute allotment to address their concerns regarding items not posted on the agenda. Commissioner Courtney Rosenthal spoke on cryptocurrency and blockchain technology and related City of Austin staff investigations of the technology. She requested the commission request staff presentations on these investigations. 1. APPROVAL OF MINUTES –April 13, 2022 and May 11, 2022 An edit was read into the record to amend the District 4 Council member represented to reflect the election results. Motion to approve the April 13 and May 11 as amended made by Commissioner Apodaca and seconded by Chair Pitts passed on a vote of 6-0-1 with Commissioner Garza abstaining. 2. STAFF AND COMMUNITY BRIEFINGS (A member of the public may not address a board at a meeting on an item posted as a briefing) a. United Way …
