CPIO Language Access Program Update Presentation (11.15.2022) — original pdf
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Language Access Program Update Communications and Public Information Office Community Engagement Division Asian American Quality of Life Commission November 15th, 2022 Houmma Garba, COA Language Access Program Responsibilities Guidance and Technical Assistance to Departments Staff Training Presentations and Community Outreach Language Access Plans and Templates Interpretation and Translation Services Contract Management Language Access Basic Training Staff Training Community Interpreting Training Departmental Language Access Single Point of Contact Quarterly Meeting Language Access Center FY’22 Main Accomplishments COA General Translation Style Guide Language Access Services Administrative Bulletin iSpeak Austin Educational and Outreach Campaign FY’22 Language Access Services Expenditures Department Amount Spent Department Amount Spent APH $568,883.38 MANAGEMENT SERVICES COMMUNICATION AND PUBLIC INFORMATION OFFICE PARD POLICE AUSTIN ENERGY HOUSING AND PLANNING MUNICIPAL COURT ECONOMIC DEVELOPMENT WATERSHED TRANSPORTATION AUSTIN CODE LIBRARY HUMAN RESOURCE $83,838.57 $69,124.47 $65,523.31 $57,129.52 $43,647.72 $30,627.30 $19,801.59 $11,757.46 $9,830.10 $7,899.19 $5,842.77 $5,227.09 $3,160 FINANCE SERVICES COMMUNICATION AND TECHNOLOGY MANAGEMENT AVIATION AUSTIN WATER FIRE AUSTIN RESOURCE RECOVERY CONVENTION CENTER EMERGENCY MANAGEMENT SERVICES $2,038.98 $1,431.50 $1,277.11 $378.05 $319 $116 $116 $13.02 TOTAL $988,252.13 Expenditures per service $45,332.50 $346,409.91 $559,456.37 Interpretation services Translation services ASL FY’23 Goals to departments program Add a new FTE person to the program and increase our support Add a new VISTA member for the Community Safety Connector Continue with Education and Outreach in the community Continue with Staff training Relaunch the City’s Community Interpreting Training for bilingual staff Contact Information Houmma Garba, Community Engagement Consultant _ Language Access Program Manager Houmma.garba@austintexas.gov or 512.974.6004 Marion Sanchez, Community Outreach and Engagement Division Manager Marion.sanchez@austintexas.gov or 512.974.2955