Agenda Item 3b_APD Language Support System — original pdf

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Brief Overview about Language Access Support from Austin Police Department and Communications & Public Information Office Richard Guajardo (Assistant Chief, Austin Police Department) Houmma Garba (Language Access Consultant, Communications & Public Information Office) Mei Fung (Asian Community Liaison, Austin Police Department) Austin Police Department When APD staff or police officers encounter someone who speaks a language other than English or Spanish, how do they identify the language need and provide translation and/or interpretation services? What kind of training do police officers receive for interacting with Asian communities? Communications & Public Information Office “iSpeak Austin” How do citizens learn about language access availability and how to use it? Austin Police Department and Communications & Public Information Office What can the Commission do to help support the Asian community about the language access availability from the city? Q & A