Animal Advisory CommissionAug. 10, 2026

Item 2: Emancipet Dashboard — original pdf

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City Of Austin Free Day Program Metrics Power BI Desktop Invoice Period: June 2026 Number and % of Clients by Service Type Spay/Neuter Patients by Species and Size All Billed Services Overflow S/N Free Day Species + Surgery Type Overflow Free Day All Clients Clients % of Clients S/N Clients % of Clients HPS Clients % of Clients  Canine 377 207 555 167 104 264 44.3% 50.2% 47.6% 44 47 89 11.7% 22.7% 16.0% 187 65 233 49.6% 31.4% 42.0% Number and % of Patients by Service Type All Billed Services Overflow S/N Free Day All Patients Patients % of Patients S/N Patients % of Patients HPS Patients % of Patients 587 337 924 199 156 355 33.9% 46.3% 38.4% 56 87 143 9.5% 25.8% 15.5% 343 100 443 58.4% 29.7% 47.9% Number and % of Dollars Billed by Service Type All Billed Services Overflow S/N Free Day Canine Neuter (Over 40 lbs) Canine Neuter (Under 40 lbs) Canine Spay (Over 40 lbs) Canine Spay (Under 40 lbs)  Feline Feline Neuter (All Sizes) Feline Spay (All Sizes) Total 155 19 45 26 65 148 61 87 303 56 6 19 10 21 86 41 45 142 Wait Times for Overflow Patients by Species and Size (Patients Served) % of Overflow Vouchers Matched 56.5% Species  Canine Over 40 lbs Under 40 lbs  Feline All Sizes Total Median Wait (Days) Avg Wait (Days) Max Wait (Days) 14.0 10.0 16.0 7.0 7.0 9.0 27.5 35.1 24.0 17.3 17.3 22.0 249.0 249.0 130.0 206.0 206.0 249.0 Percentage of Total Billed $s By Type All Billed Billed % of All S/N Billed % of All HPS Billed % of All SN $58,739 (76%) $45,365.00 $23,870.00 52.6% $8,676.00 $32,115.00 $17,540.00 54.6% $10,603.00 19.1% 33.0% $12,819.00 $3,972.00 $77,480.00 $41,410.00 53.4% $19,279.00 24.9% $16,791.00 28.3% 12.4% 21.7% HPSPv $18,741 (24%) Species  Canine Feline Total Species  Canine Feline Total Species  Canine Feline Total Invoice Period: June 2026 Map of Billed Clients by District/County (%) % Clients 0.157 - 0.423 0.09 - 0.157 0.025 - 0.09 0.02 - 0.025 0.016 - 0.02 Other City Of Austin Free Day Program Metrics Power BI Desktop Clients By Service Area All Clients % 9.0% 50 15.7% 87 7.7% 43 8.8% 49 6.5% 36 1.6% 9 2.5% 14 1.8% 10 2.0% 11 2.0% 11 235 42.3% 555 100.0% Service Area District 1 District 2 District 3 District 4 District 5 District 6 District 7 District 8 District 9 District 10 Travis County Total Number and % of Dollars Billed by Service Type All Billed Services Overflow S/N Free Day Service Area All Billed % Billed By District Billed % of All S/N Billed % of All HPS Billed % of All District 1 District 2 District 3 District 4 District 5 District 6 District 7 District 8 District 9 District 10 $6,637.00 $11,890.00 $6,255.00 $5,895.00 $4,111.00 $922.00 $1,649.00 $1,526.00 $1,455.00 $1,523.00 8.6% 15.3% 8.1% 7.6% 5.3% 1.2% 2.1% 2.0% 1.9% 2.0% $2,714.00 $5,485.00 $4,323.00 $1,902.00 $2,046.00 $680.00 $872.00 $884.00 $629.00 $936.00 Travis County $35,617.00 46.0% $20,939.00 40.9% 46.1% 69.1% 32.3% 49.8% 73.8% 52.9% 57.9% 43.2% 61.5% 58.8% $2,262.00 $3,612.00 $989.00 $2,142.00 $701.00 $324.00 $218.00 $544.00 $376.00 $8,111.00 34.1% 30.4% 15.8% 36.3% 17.1% 19.6% 14.3% 37.4% 24.7% 22.8% $1,661.00 $2,793.00 $943.00 $1,851.00 $1,364.00 $242.00 $453.00 $424.00 $282.00 $211.00 $6,567.00 25.0% 23.5% 15.1% 31.4% 33.2% 26.2% 27.5% 27.8% 19.4% 13.9% 18.4% Total $77,480.00 100.0% $41,410.00 53.4% $19,279.00 24.9% $16,791.00 21.7% Esri, CGIAR, USGS | Austin Community College, City of Austin, Texas Parks & Wildlife, CONA…Powered by Esri    DEFINITIONS Power BI Desktop Report Purpose Definitions The purpose of this report is to provide supplementary monthly performance metrics associated with the City of Austin Free Day contract with Emancipet. The Report summarizes the previous calendar month each month and is intended to be delivered with the invoice. For help or issues with this report, please contact RDA@emancipet.org • • • • • • • • • • • Patients - A unique pet as determined by the patient's ID number. Some patients may visit multiple times within a calendar month. Clients - A unique client as determined by the client's ID number. Some clients may visit with multiple pets within a calendar month. Billed Clients - A client that has visited Emancipet Free Day operations and reported an address located within City of Austin limits or Travis County limits. Clients outside of this boundary are not included in this report. Overflow - Services for clients conducted at Emancipet Brick and Mortar locations after the client has obtained an Overflow coupon at a Free Day location. Free Day - Services conducted at locations around Austin on the Emancipet Free Day vehicle. Spay/Neuter (S/N) - Services conducted in association with a spay or neuter procedure. Healthy Pet Services (HPS) - Services conducted in association with a preventative wellness check. Percentage of Total Billed By Type - The percentage of dollars billed that month associated with services provided via Spay/Neuter or Healthy Pet Services. Overflow Patient Wait Times - The wait time (in days) between an overflow client receiving their overflow voucher at a Free Day location, and getting their overflow Spay/Neuter at a Brick and Mortar clinic location in the Emancipet network. % of Clients Geocoded - The percentage of clients invoiced that month where their address as collected could be geocoded with high reliability. Clients cannot be geocoded occasionally due to address miss-spellings, incorrect information, or other reasons for poor matching. % of Overflow Vouchers Matches - The % of Overflow Vouchers redeemed in Brick and Mortar Clinics that could be tied to an Overflow Voucher distributed. Relies on automatic matching of patient names, client emails and voucher documentation. Miss-matches may occur due to human data entry errors (miss-spellings, poor documentation) or other reasons.