Recommendation 20250711-012 - Recommendation to Implement CONVO Access at City Facilities — original pdf

Recommendation

MAYOR’S COMMITTEE FOR PEOPLE WITH DISABILITIES RECOMMENDATION 20250711-012 Date: July 11, 2025 Subject: Recommendation to Implement CONVO Access at City Facilities Motioned By: Commissioner Arellano Seconded By: Chair Kelly Recommendation The Mayor’s Committee the for People with Disabilities implementation of CONVO Access—an on-demand ASL interpreting service via QR code—at various public facilities to improve communication equity for Deaf and Hard of Hearing residents. recommends exploring Description of Recommendation to Council ● Implement CONVO Access signage and QR codes at high-traffic city-owned locations. ● Ensure CONVO Access is available at: ● City Hall ● Police Stations ● Fire Stations ● City Public Museums ● City Public Libraries ● Promote awareness, training, and maintenance for ongoing accessibility. Rationale: This technology allows Deaf residents and visitors to connect instantly to certified ASL interpreters via smartphone, enhancing safety, independence, and access to public services. The system aligns with the City’s ADA responsibilities and equity goals, and can be implemented at a low cost with high impact. Vote 6-0 For: Chair Kelly, Commissioners Arellano, Chang, Comer-HaGans, Murphy, and Slade Against: None Abstain: None Absent: Vice Chair Meyer, Commissioners Diaz, Fetonte, Franks, and Vassallo Attest:Christi Vitela