Item #12 Draft Recommendation to Implement CONVO Access at City Facilities — original pdf

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MAYOR’S COMMITTEE FOR PEOPLE WITH DISABILITIES RECOMMENDATION 20250706-XXX Date: July 6, 2025 Subject: Recommendation to Implement CONVO Access at City Facilities Motioned By: Gabriel Arellano Seconded By: _____________ Recommendation The Mayor’s Committee for People with Disabilities recommends the implementation of CONVO Access—an on-demand ASL interpreting service via QR code—at various public facilities to improve communication equity for Deaf and Hard of Hearing residents. Description of Recommendation to Council ● Implement CONVO Access signage and QR codes at high-traffic city-owned locations. ● Ensure CONVO Access is available at: ● City Hall ● Police Stations ● Fire Stations ● City Public Museums ● City Public Libraries ● Promote awareness, training, and maintenance for ongoing accessibility. Rationale: This technology allows Deaf residents and visitors to connect instantly to certified ASL interpreters via smartphone, enhancing safety, independence, and access to public services. The system aligns with the City’s ADA responsibilities and equity goals, and can be implemented at a low cost with high impact. Vote For: ___ Against: ___ Abstain: ___ Absent: ___ Attest: ___________________________ Draft