20210514 2B Public Consulting Group Quality of Life Study Implementation Plan Presentation — original pdf

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City of Austin Disability Quality of Life Study May 14, 2021 Agenda Introductions Project Team Overview of PCG Previous Projects 4-5 3 6 7 8 9-13 14-16 17-18 19-20 21-22 23 Project Roles and Expectations Quality of Life Study: Meaning and Purpose Data Collection Power Analysis Timeline Next Steps and Questions Contact information www.publicconsultinggroup.com 2 Welcome and Introductions 3 Introductions – Who’s Here Today Brittani Trujillo Project Manager Heather Fladmark Project Management Support Cristina Cruz Stakeholder Engagement Lead Mark Noyes Data Analysis Lead www.publicconsultinggroup.com 4 Introductions – Project Team www.publicconsultinggroup.com 5 Overview of PCG • Founded in 1986, PCG is headquartered in Boston, MA and employs more than 2,500 professionals in 60 offices • Management consulting to assist public sector agencies better serve their targeted populations • Five Practice Areas • Human Services • Health • Education • Technology Consulting • Public Partnerships, LLC (PPL) www.publicconsultinggroup.com 6 Previous Projects Massachusetts Commission for the Blind Arizona Department of Economic Security, Refugee Resettlement Program Alaska Mental Health Trust Authority www.publicconsultinggroup.com 7 Roles and Expectations Public Consulting Group (PCG) • Survey development and administration • Stakeholder engagement/outreach • Final report City of Austin • Contract Management • Review of PCG deliverables • Coordination and oversight of project Mayors Committee • Collaboration on project • Advisory role www.publicconsultinggroup.com 8 Quality of Life Study: Meaning and Purpose 9 Quality of Life Study Aspects of Quality of Life Supports equality of individuals • Self- determination • Inclusion • Empowerment Considers social determinants of health Understands the difference between equality vs. equity Identifies current conditions and impressions of the community www.publicconsultinggroup.com 10 Social Determinants of Health Defined as "conditions in the environment in which people are born, live, learn, work, play, worship, and age, that affect a wide range of health, functioning, and quality-of life outcomes risks" (Healthy People 2020). Economic Stability Social and Community Context Education Access and Quality Person Neighborhood & Built Environment Health Care Access and Quality www.publicconsultinggroup.com 11 Equality vs. Equity www.publicconsultinggroup.com 12 Key Considerations • Identify Austin’s strengths and assets • Ensure a variety of voices and perspectives are heard, for example: Individuals using and not using services • Varying disabilities • • Different economic circumstances • Intersection of multiple identities- race, ethnicity, LGBTQIA+, more • Use the results to celebrate the strengths and shape a strategic plan for improvement www.publicconsultinggroup.com 13 Data Collection 14 Quantitative Data Collection Define and Describe the Population • Define disability • Describe disability in Austin • Demographics (age, race) • Language • Employment and Income • Barriers Design the Survey • Review prior learning • Design survey instrument • Design accessibility – language, formatting, keyboard controls, color and font, images Distribute the Survey and Collect Data • Online survey tool • Timeline • Stakeholder outreach • Survey invitations • SMS or text invitations www.publicconsultinggroup.com Community Engagement Methods • Focus Groups • Small groups to gather ideas and share experiences • Stakeholder Interviews • One-on-one to gather deeper stories • Community Forums • Wider engagement allowing the community to meet and speak www.publicconsultinggroup.com 16 Power Analysis Power Analysis Description Identify key decision-makers and others who have the “power” • • Build a shared understanding of how the power works • Understand and assess: • People and organizations that have influence • How power is applied • Impact of the power relationships on marginalized communities and groups • Support and monitor change • Conduct ongoing assessments/evaluation to monitor long-term outcomes www.publicconsultinggroup.com 18 Timeline 19 Timeline – 3 Major Phases Comprehensive Implementation Plan Data Collection Complete Quality of Life Study April 2021 – June 2021 July 2021 – January 2022 February 2022 – April 2022 • Gather and review existing data • Stakeholder outreach • Data collection and implementation plan • Survey • Preliminary findings • Analyze additional report needs • Secondary data collection • Summary and analysis document • Community power • Draft Quality of Life analysis study • Present and submit Quality of Life study www.publicconsultinggroup.com 20 Next Steps and Questions? Next Steps Stakeholder engagement How to reach groups Marketing/Communication material Locations for future in-person meetings Questions www.publicconsultinggroup.com 22 Contact Us Brittani Trujillo Project Manager btrujillo@pcgus.com (720) 547-5305 Heather Fladmark Project Management Support hfladmark@pcgus.com (720) 274-6306 www.publicconsultinggroup.com 23 TM