Item 3- Equitable Participation in Programs RFP Update — original pdf

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Equitable Participation in Programs -RFP Update #2- Liz Jambor, EdD Data Analytics & Business Intelligence June 2021 © 2018 Austin Energy RFP Summary • Source: • Austin Energy Resource, Generation and Climate Protection Plan to 2030 • Resolution: • Equitable Participation in Programs • Focus: • Energy efficiency programs only • Successful Contractor: • Adisa Communications 2 RFP Resolution & Goals •Contract with service provider to implement community meetings for those living in limited-income communities and communities of color, and others who cannot afford or access current programs •Address barriers and recommend approaches to achieve more equitable energy efficiency programs that reach underserved customers 3 RFP Resolution & Goals •Intended to craft recommendations for programs to best meet community needs •Consider the best methods for coordinated delivery and implementation of energy program offerings with other available programs of the City •Austin Energy will translate recommendations into affordable, successful programs within budget parameters 4 Equitable Participation in Programs •Final report to be provided 12 months after the retention of service provider •Report to be made to EUC, RMC and City Council •Report to include budget and program impacts 5 RFP Update #2 •RFP process successfully completed with Austin Energy and COA Equity Office team support •12-month process begins shortly after the signing of the contract •Periodic updates can be provided on the process but not on program design or implementation •To be successful, we will allow consultant the full 12-month process for quality engagement 6 Goal of Program Equity Research •Understanding the physical barriers and/or societal structure, design, practice or rule that prevents or impedes individuals from accessing a service or participation in their community life 7 Outreach •Create an immersive environment around the concepts of sustainability and energy conservation that integrates graphical imagery, architecture, sound, and technology to offer customers a meaningful personal experience 8 Change the Narrative •Affect hearts and minds through meaningful interactions •Engage our constituents to encourage new ways of thinking about our mission and objectives •Expand the conversation through their community Change Your Narrative Change Your Mindset 9 Curriculum Integration •Connect remote learning opportunities with local educational programming objectives •Prepare mentors and advocates for our event, producing a more robust learning experience for customers 10 Advocacy •Increase awareness of our mission within the community, leveraging traditional and social media coverage to help our development efforts around our Sustainability Goals •Encourage participation by creating new relationships of trust through local community learning connections 11 Confidential & Proprietary ©2018 Austin Energy. All rights reserved. Austin Energy and the Austin Energy logo and combinations thereof are trademarks of Austin Energy, the electric department of the City of Austin, Texas. Other names are for informational purposes only and may be trademarks of their respective owners.