02-1: PARD Human Resources Presentation — original pdf

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City of Austin Parks and Recreation Department (PARD) Human Resources April 22, 2024 Daniel Paciocco, HR Manager PARD Human Resources Team Employment/Compensation Employee Relations Sam Williams, HR Supervisor • • Ray Paez, HR Advisor Senior • Melissa Martinez, HR Advisor Samantha Ferry, HR Advisor • • Avis Gipson, HR Assistant Senior LeeAnn Tacchi, HR Assistant • Benefits and Payroll • Alisha Mayes, HR Supervisor • Gloria Terrazas, HR Specialist • Arrietta Allen, HR Specialist Organizational Development & Training • Rachel Irmen, OD & TSS Jai McGraw, HR Supervisor • • Wes Koehl, HR Advisor Senior • Vickie Westphal, HR Advisor Senior • Rachel Poole, HR Advisor Senior Safety • John Hollenbeck, Occupational Safety Manager • Adam Jones, Safety Specialist Senior John Nelsen, Safety Specialist • Karl Loftis, Safety Specialist • • Cheryl Brown, B &G Assistant Administration • Ann Galabeas, Administrative Assistant • Omeama Yousuf, Administration 2 EMPLOYMENT The employment team reduced total vacancies from 158.5 (19.6%) January of 2023 to a current number of 69 (8.6%), met 2023 demand for staffing of summer programs which included staffing hired to open all of the City Aquatic facilities, on and off boarding over 2,000 temporary employees. Numerous reports were created as tools for the Department to track vacancies, bonus payouts, and temporary staff. VACANCY DASHBOARD HEADER The employment team, along with the PARD ISM team, built an electronic Temporary Onboarding database that has streamlined temporary staffing increasing hiring efficiency and reducing hiring times and errors. Employment/Compensation Team • Sam Williams, HR Supervisor • Ray Paez, HR Advisor Senior • Melissa Martinez, HR Advisor • Samantha Ferry, HR Advisor • Avis Gipson, HR Assistant Senior • LeeAnn Tacchi, HR Assistant TOPS Home Page 3 3 Benefits and Payroll • Alisha Mayes, HR Supervisor • Gloria Terrazas, HR Specialist • Arrietta Allen, HR Specialist BENEFITS AND PAYROLL The payroll team successfully paid out hundreds of summer bonuses in 2023 with almost a 100% accuracy rate, facilitated the UKG Kronos roll-out to a complex department. The Benefits side has been able to improve the leave management and benefits process, to help ensure PARD staff have access to ALL of the City Benefits. Bonus dashboard 4 EMPLOYEE RELATIONS The Employee Relations team has reduced the number of ongoing ER concerns from over 60 to currently 22. The team has built excellent partnerships across the Department from individual contributors to the Director including the HR Department, Legal, and AFSCME. In addition, they have greatly reduced the time from start to completion of employee related matters. ORGANIZATIONAL DEVELOPMENT AND TRAINING The Division has recently added an Organizational Development and Training Specialist Senior. Over the past 3 months the Division updated PARD’s New Employee Orientation and partnered with other Training SPOCS in the Department to begin building out the Learning Management System (LMS). Currently in development are training plans to assist in developing staff at all levels through Leadership Training modules utilizing current City of Austin and PARD training, as well as Linkedin Learning. The Leadership training modules will be available to PARD Staff in the near future. Employee Relations Jai McGraw, HR Supervisor Wes Koehl, HR Advisor Senior Vickie Westphal, HR Advisor Senior Rachel Poole, HR Advisor Senior Organizational Development & Training • Rachel Irmen, OD & TSS 5 SAFETY The safety team earned national recognition by earning the 2021 DDC Training Center of the Year Award. This award recognizes organizations who have made valuable contributions to advance the shared mission of eliminating preventable deaths as a result of vehicle collisions and unsafe driving in an effort to advance the Road to Zero. The team also received recognition in reducing the accident rates and cost per repair from 2019 - 2023. The Safety Manager has been integral in creating an Emergency Operations Plan and Continuity of Operations Plan for the Department and has represented the Department at HSEM on multiple occasions. Safety • John Hollenbeck, Occupational Safety Manager • Adam Jones, Safety Specialist Senior • John Nelsen, Safety Specialist • Karl Loftis, Safety Specialist • Cheryl Brown, B &G Assistant 6 6 Thank you!