KPIs — original pdf

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KPIs for MBEWBE COMMISSION KPI Measure Benchmark/Goal Notes now sending a post-certification survey number of firms certified certification process timeline % of awards that met solicitation goals with direct spend vs. subcontracting % of new firms receiving a direct award within 1st cert cycle % of all unique certified firms receiving a direct award or a subcontract each year % of new firms bidding within one year of cert % of new firms receiving solicitations within one year of cert % awarded to M/WBE & HUB certified firms % of eligible firms recertifying each cycle renewal process timeline by category time to become certified by threshhold by threshhold number of awards out of how many total cert firms by threshhold by threshhold dollars awarded to cert firms out of total dollars by category time to recertify certification/recertification/retention contact list/engagement contacts from primes/GFE soliciations/bids awards/selection procurement one month or less currently at 7 days or less firms are notified based on their profile in SMBR outreach efforts to certified vendors direct contact via primes looking at request for qualification and request for proposal process (not just meeting goals, but potentially incentivize to exceed) reliant to an extent on project managers in departments with content expertise; they will look at and question scopes of work; some industries/areas are challenge; will require some education and direction what list are they using for initial contacts? what are the mandatory outreach efforts required? Outreach reporting on GFE? Incentives/disincentives? are these written/scaled so that smaller vendors are able to bid/repsond? Mentor/protégé initiatives--outline incentives to participate (on both sides); needs to be a building block, not a holding pattern criteria for selection process; what business functions/professions do categories include?: contruction, commodities/goods, professional services, non-professional services