LGBTQ Quality of Life Advisory CommissionOct. 20, 2025

Item 2: AHSO Slide Deck — original pdf

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Our Vision: Everyone has access to stable housing and the support they need to thrive. HSO Strategic Pillars System Leadership We are a trusted system leader, working collaboratively to ensure an efficient, accessible, and effective homeless response. Impactful Community Investments We make investments that resolve individual experiences of homelessness and result in meaningful system change. Crisis Response System Management We ensure that people experiencing homelessness have easy access to basic needs, outreach, crisis shelter, and other services to support survival and pathways to stable housing. Communications Through public dialogue and intentional communication with stakeholders, we strengthen community trust, align efforts and drive systemwide impact. Investing in our People We pursue a culture of continuous learning, creating a collaborative, supportive, and engaging workplace that centers growth, development, and well-being. Our staff are inspired and empowered to drive meaningful change. We’re building the capacity to serve more households and reduce unsheltered homelessness. We’re getting upstream with prevention and early intervention, serving more Austinites more quickly. Example Housing Situations • People facing eviction • People with low incomes who are severely rent burdened • People experiencing partner or family violence • People who are doubled up or living in other unstable housing situations HSO Investments in Early Intervention • Digital navigation and resource hotline • Prevention programs for households/youth • Diversion resources for quick resolution of new homelessness • Leverage brick-and-mortar facilities such as shelters and navigation centers to provide rapid exit funds. Help Households Exit Homelessness & Then Promote Stability Stabilize Divert Quickly Resolve Crisis When Not Prevented Prevent Problem Solve Before Crisis Happens $34,000-$40,000 Average cost of RRH or PSH services and subsidy per client per year. $2,040 Average one-time cost per early intervention per client. Spotlight: Digital Innovations PEH Text Alert System • Launched in 2023 to enhance emergency notifications. • Reaches more than 5,000 subscribers. Navigation Hotline • Staffed 60 hours per week. • Immediate screening for early intervention eligibility. • Live referrals to appropriate resources. • 1/3 of callers are families with children. Service Pods • Deployed at high traffic social and health service locations, like navigation centers and emergency rooms. • Video conferencing and tele-health capabilities. • Clients can complete or update a housing assessment. • Reduces need to visit brick-and-mortar locations. Online Resource Finder • Launched austintexas.gov/opennow in 2025. • Provides interactive, up-to-date information on the availability and locations of resources. We’re learning from our successes and continuing efforts to fill key system gaps. Continue upstream systems investments • Lauch $10M homeless prevention collaboration with ECHO • Open new housing navigation center to prevent homeless and support rapid exits for newly homeless Adding shelter and housing capacity • Add 150 new beds in FY26, including 50 family shelter beds • Administer services funding for new PSH units • Continue partnership with Housing Connector to engage landlords Address mental health gaps • Expand HOST partnership with Integral Care, DACC, APD, and EMS • Contribute to the success of the ‘No Wrong Door’ initiative • Support addition of mental health beds and transitional housing Improve outcomes for key subpopulations, including: • Chronic homeless and mentally unstable • Foster youth, unaccompanied minors, and transitional aged youth • Households with children under age 18 New funding helps HSO and partners grow a more effective and holistic homeless response system. Fiscal Year 2026 Base Budget Additions: $12.6 million • 12 new HSO positions for street outreach and encampment mgmt. • $8 million: ongoing operations for the Marshalling Yard. • $3.5 million: ongoing operations for Eighth St. Women’s Shelter. Tax Rate Election: Ongoing Funding: $24.86 million • $12 million: funding for 300-350 new Rapid Rehousing units • $5.1 million: funding for 150 new emergency shelter beds • $3 million: funding for 100 positive exits from BRIDGE shelters • $2.26 million: funding for 113 new PSH units • $2 million: funding to improve street outreach partnerships • $0.5 million: funding for homeless navigation centers Tax Rate Election: One-Time Funding: $3.9 million • $2 million: funding to support community-based shelters • $1.1 million: funding to support landlord engagement • $0.5 million: funding to support homeless diversion services • $0.3 million: funding for showers at Charlie Center THE ROZ LIBERTAD TOTAL INVESTMENT: $41.36 million • Not including Local Housing Vouchers ($3.7M), increase for Emergency Rental Assistance ($400K), etc. Thank You, Partners!