Item 4 - Federal Work Study Program — original pdf

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Federal Work-Study Program at DACC DACC partnered with UT-Austin to implement the Federal Work-Study program. Two under grad students were hired in October 2024 after receiving over 70 applications. So Yong Kim, LCSW-S Clinical Case Manager Supervisor Program Development Timeline November 2023 Initial discovery of FWS program through UT-Austin School of Social Work DACC approved as Federal Work-Study site July 2024 October 2024 Two candidates selected and began work 1 2 3 4 5 Early 2024 Paperwork initiated with UT-Austin August 2024 Recruitment began through Handshake and job fair participation Homeless Services Position Position Details Fall 2024 Khue Nguyen Works in Homeless 144 total hours Spring 2025 255 total hours Services from 10/8/24-12/5/24 and 1/14/25-05/01/25 $3,114.72 total cost with $2,428.16 $5,515.65 total cost with $3,482.34 billed to FWS billed to FWS Court Operations Position Position Details Francesca Abundo works 10/21/24-12/13/24 and 1/14/25-05/30/25 Fall 2024 Spring 2025 112 total hours 362 total hours $2,422.56 total cost with $7,829.97 total cost with $1,773.66 billed to FWS $3,482.34 billed to FWS Training Requirements General Onboarding HR and FWS orientation Ongoing Time keeping, weekly check-ins (30mins/week) System Training HR+UKG (2hrs), eCourt (2hrs), HMIS Client Service TIC training (2hrs) Organization City required training (1-2hrs), DACC NEO (2hrs) Key Administrative Tasks Mail Management Sorting clients' mail (300+ on Tuesdays, 100+ on Thursdays) Document Processing Scanning vital documents, creating PDF-fillable forms, uploading clients' vital documents onto HMIS (A–D, about 2,500 client folders) Inventory Organizing closing closet, refilling hygiene items and snacks, ordering office supplies File Management Organizing old client files, returning correspondence (20 files/hour) Data Input / Organizing CDP spreadsheet Program Impact Staff Satisfaction Positive feedback from staff The administrative assistance has fulfilled a long-standing request Burnout Prevention Reduced stress from administrative burden Time Savings Hours redirected to critical case management tasks Total of 843 hours completed by 2 work-study students Cost Savings 360 hours completed at $21.63/hour with FWS stipend, saving about $10,000 compared to higher employee rates Next Steps Continuity Planning Both assistants will return in August for the next year. Plan coverage for summer and winter breaks is needed. Feedback Collection Gather staff input on additional tasks for administrative support. Retention Strategy Aim to retain assistants to minimize training and other administrative costs.