Item #3 - DACC Community Service and Data Overview — original pdf

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Downtown Austin Community Court Advisory Board DACC Service and Data Overview Board Packet – March 28, 2025 Community Services  Community Services Program (CS) – Participants fulfill community service hour requirements through public space cleaning, beautification projects, graffiti abatement, and working at DACC’s Edgar Fincher III Program Garden, which donates all food and eggs to local providers who feed the homeless community. o Number of Community Services Requests Completed  FY 2025 (Oct. 2024-Feb. 2025): 314*  FY 2024 (Oct. 2023-Feb. 2024): 439 o Acreage of Work Completed  FY 2025 (Oct. 2024-Feb. 2025): 12.59*  FY 2024 (Oct. 2023- Feb. 2024): 15.99 o *These are missing information regarding work completed from February 1, 2025-February 10-2025, stemming from technical issues from system updates around these measures. While data during this time period cannot be retrieved, issues have been corrected to ensure data will be accurate moving forward.  Violet KeepSafe Storage Program (VKS) – Free storage located downtown with secure bins to store vital documents, family memories, clothing, bedding, and more. Operates 7:00am- 11:00am and 1:00pm-7:00pm, seven days a week. Program employs people with lived experience to improve service experience and create workforce opportunities. Court Services  Problem-solving court – Fine-only court with emphasis on alternative resolutions, and provides an immediate connection to onsite case managers, basic needs, and social service resources. DACC resolves Class C criminal offenses in catchment area, and Proposition B and State camping ban cases citywide. o Number of Interactions with VKS Participants  FY 2025 (Oct. 2024-Feb. 2025): 421  FY 2024 (Oct. 2023- Feb. 2024): 438 o Number of Active VKS Participants  FY 2025 (Oct. 2024-Feb. 2025): 11,740  FY 2024 (Oct. 2023- Feb. 2024): 10,470 o Number of Cases Filed  FY 2025 (Oct. 2024-Feb. 2025): 1,183  FY 2024 (Oct. 2023- Feb. 2024): 837 o Number of Cases Docketed  FY 2025 (Oct. 2024-Feb. 2025): 3,143  FY 2024 (Oct. 2023- Feb. 2024): 1,932  Clinical Diversion Program (CDP) – Dedicated case managers serve people engaging in Court Services to improve connection to case management and social services, while also improving appearance and case completion rates. o Number of CDP Clients:  FY 2025 (Oct. 2024-Feb. 2025): 135  FY 2024 (Oct. 2023- Feb. 2024): 96 o Number of Cases Resolved through Participation in CDP:  FY 2025 (Oct. 2024-Feb. 2025): 162  FY 2024 (Oct. 2023- Feb. 2024): 173  DACC Mobile Court Pilot – This Pilot, initiated by Council Resolution 20230816-016, is intended to connect people in the community with solutions for resolving cases while providing immediate connection to services and resource navigation through case managers onsite. o Warrants Cleared during Mobile Court:  FY 2025 (Oct. 2024-Feb. 2025): 42  FY 2024 (Oct. 2023- Feb. 2024): 49 o Cases Docketed during Mobile Court:  FY 2025 (Oct. 2024-Feb. 2025): 56  FY 2024 (Oct. 2023- Feb. 2024): 73 Homeless Services  Walk-in Case Management – Provides assistance obtaining identification documents and signing up for public benefits, access to basic needs, and linkages to mental health, physical health, and substance misuse services. o Number of Walk-in Case Management Interactions  FY 2025 (Oct. 2024-Feb. 2025): 6,463  FY 2024 (Oct. 2023- Feb. 2024): 6,989 o Average Daily Walk-in Case Management Interactions  FY 2025 (Oct. 2024-Feb. 2025): 64.6  FY 2024 (Oct. 2023- Feb. 2024): 69.9  Intensive Case Management – Person-centered, housing-focused services with low caseloads and wrap around supports. DACC’s Intensive Case Management and Walk-in Case Management programs both serve as a diversion from criminal justice involvement by meeting people’s needs before situations escalate to involve law enforcement. o Number of Clients Connected to Housing  FY 2025 (Oct. 2024-Feb. 2025):  *Includes 2 people housed through ESG RRH Program  FY 2024 (Oct. 2023- Feb. 2024): 25*  *Includes 3 people housed through ESG RRH Program Support Services - Responsible for special projects and support for all DACC units, administration for the department, internal and external communications, community engagement, support for the DACC Advisory Board and the Austin Homelessness Advisory Council, and social service contracting.  DACC-funded social service contracts –Long- and short-term housing solutions, SOAR application assistance and representative payee services, and substance misuse, mental health, and peer support services for clients served directly by DACC. Also includes contracts that serve the Austin Community such as the Expanded Mobile Crisis Outreach Team (EMCOT) and funding six Integral Care mental health and peer support staff that serve on the Homeless Outreach Street Team (HOST). o Number of Social Service Contract Payments Processed  FY 2025 (Oct. 2024-Feb. 2025): 59  FY 2024 (Oct. 2023- Feb. 2024): 41 o Amount of Social Service Contract Payments Processed  FY 2025 (Oct. 2024-Feb. 2025): $2,90.,694  FY 2024 (Oct. 2023- Feb. 2024): $2,111,475  Austin Homelessness Advisory Council (AHAC) – Approximately 15 people with lived experience meet biweekly to provide input on policies, programs, and practices impacting people experiencing homelessness. DACC provides facilitative and administrative support to ensure AHAC can continue to serve as a vital and ongoing resource for City departments and the community. o Hours of Input Gathered from Austin Homelessness Advisory Council Members  FY 2025 (Oct. 2024-Feb. 2025): 205  FY 2024 (Oct. 2023- Feb. 2024): 189 COMMUNITY COURT NEWS A newsletter brought to you by DACC’s Communications Team Top stories in this newsletter OCT. - DEC. 2024 DACC’s 25th Anniversary Inaugural Annual Report 2024 Judicial Summit on Mental Health Mobile Court Grant Awards DACC’s 25th Anniversary On October 1, 2025, DACC celebrated 25 years of service to the Austin community. In addition to the proclamation received in celebration in September 2024, highlighted in the last version of Community Court news, we celebrated this milestone with: • A press release celebrating our anniversary and the milestone of connecting over 600 people to housing went out on October 1, 2024, available here. • New DACC video, produced by the City’s ATXN staff, is available here. We’re grateful to the DACC staff featured, partners including David Gray from the Homeless Strategy Office and Amber Price from EMS for their comments, and the ATXN staff who developed this short video to help educate about all of our positive work for the community! • Celebration Reception at DACC on October 7th – We were honored to have City Manager Broadnax, Mayor Watson, and our DACC Advisory Board Chair Lea Downey Gallatin join Judge Coffey and Robert Kingham making comments during the reception to celebrate this milestone. It was heartening to be able to celebrate with so many DACC staff, partners, and community members. Special thanks to Jennifer Sowinski doing a great job leading on decorations and food for the festivities! DACC continues role as embarkation hub for Cold Weather Shelters As part of the City’s response to extreme weather events, DACC coordinates registration, crowd care, and connection to transportation for individuals seeking a safe place to sleep when Cold Weather Shelters are activated. In Q1, we already had two activations on December 10, 2024 and December 20, 2024. Thank you to Chris Anderson for leading these efforts on DACC’s behalf, in collaboration with the Homeless Strategy Office and the Austin Area Urban League , and to so many of our staff who work hard to provide a welcoming environment for our guests! DACC’s Inaugural Annual Report available here, along with along Austin with Municipal Court’s Annual Report, were shared with Mayor and City Council through this memo, distributed on November 7, 2024. If you haven’t already, please take a few moments to read through our report and reflect on all the great work and contributions to the community that you and your colleagues have made over the last year. We welcome any feedback that may help inform our approach to our annual report next year. Media Coverage – KXAN interviewed Robert Kingham and ran this piece highlighting our annual report, increase of cases since jurisdiction expansion, and the impact of DACC’s Homeless Services. Call for success stories – In addition to high level updates and programmatic evolution, we want to continue to feature more success stories about client wins (without any personal identifying information), and day to day successes to help humanize and demonstrate the everyday positive impacts across all of our units. Please help us collect these successes by sharing them, as they happen throughout the year, by emailing them to your supervisor and Laura at Laura.Williamson2@austintexas.gov. DACC at the 2024 Judicial Summit on Mental Health Jennifer Sowinski and Yvonne Mboss led a panel at the Texas Judicial Commission on Mental Health’s Judicial Summit on Mental Health in Dallas, TX titled, “Where Criminal Justice and Homelessness Services Intersect.” They gave an overview of DACC Court and Homeless Services, and highlighted DACC’s Clinical Diversion Program and Mobile Court, sharing lessons learned with the creation and operation of these programs. Please thank them for doing such a great job representing DACC! Proactive Efforts around Trauma-Informed Care at DACC Jennifer Sowinski and Jenna Pywell have been working on an ongoing basis, along with other members of their team, to ensure we are continually improving our trauma-informed practices throughout the department. We’re grateful to both of them for their leadership to ensure our practices, services, and workplace environment align with our compassionate and person-centered values. Some examples of their efforts and improvements include: • Completing a trauma-informed checklist to identify opportunities for improvement, including developing a plan identified. They also vetted planned to improvements where opportunities have been enhancements with DACC’s Equity Team, receiving positive feedback. Incorporating trauma-informed questions in employment interviews, ultimately helping us to find the best fit for new staff to work with our clients . implement • • Trauma-informed competencies built into our social service contracts – this helps ensure our funded services for DACC clients have shared values and practices around Trauma Informed Care. Future plans include having Starside Security included in the trauma-Informed training incorporated in DACC’s New Employee Orientation, exploring potential lobby management systems to provide wait time transparency, continuing to encourage and support workforce wellness, offering staff opportunities to learn more about Trauma Informed Care, ensuring third-party partners providing services at DACC are doing so in a trauma-informed way, and updating our forms, signage and documents. Communities for Recovery (CforR) Article Featuring DACC Partnership DACC is grateful for CforR’s role providing peer support services for our clients, and being an integral part of our waiting room to help provide support, build trust, and foster a welcoming environment for our clients. CforR asked us to share this article they authored celebrating our valued partnership: Transforming Lives Through Peer Support: A Ripple Effect In the heart of Austin, a quiet revolution is unfolding—one story, one connection, and one life at a time. The collaboration between the Downtown Austin Community Court (DACC) and Communities for Recovery (CforR) creates services that touch lives in ways we may never fully realize. Like ripples radiating from a pebble dropped in a pond, our work spreads through the community, offering hope, healing, and the possibility of change. Over two years ago, a mother brought her unhoused daughter—who was struggling with severe mental health challenges—to DACC seeking assistance. During her time there, she shared her story with a CforR peer support specialist. Inspired by the compassion and guidance she received, she chose to engage in peer support services herself. Fast forward to November of this year: with consistent encouragement and support from her CforR peer specialist, she successfully completed her training to become a certified ReEntry Peer Support Specialist. "I never imagined that sharing my story would lead to such a profound change in my life," she shared. "The support I received gave me hope and a new purpose." Her journey demonstrates the transformative power of connection, compassion, and consistent support. It is proof that a single interaction can create change not just for one person, but ripple outward to impact families and entire communities. At DACC and CforR, we are committed to continuing this vital work—creating more stories of hope, transformation, and resilience. Each story reminds us why our shared purpose matters and the difference it makes in the lives of those we serve. of Mobile Court. You can watch the video of the press conference here. • Media Coverage • The Austin Chronicle - Mobile Court Handling Low-Level Cases for Unhoused Austinites Gets a Big Boost • The Austin Monitor - City celebrates federal aid to boost community court • Community Impact - $1.4M in federal grants to bolster Austin's mobile court for homeless clients • KVUE - Local organization gets nearly $1.5M to expand mobile court services City Council Approves Two Federal Grants for DACC’s Mobile Court On November 21, 2024, City Council unanimously approved acceptance of two U.S. Department of Justice Bureau of Justice Assistance grants (Item 9 and Item 10) to enhance planning for and capacity of DACC’s Mobile Court, including emphasis on connections to mental health and substance use services. This includes a total of $1,450,000 over the next three and four year grant periods. Thanks to Chris Anderson and Sarah Rodriguez for leading on the process to obtain these grants, and for their efforts to thoughtfully plan Mobile Court’s implementation to ensure we can maximize the impacts of these resources for our clients. Additional coverage around these grants included: • Press Conference – Council Member Harper Madison hosted a press conference, announced through this press release, to celebrate the new resources coming online and their anticipated positive impacts for our community. We’re grateful for Council Member Harper Madison’s leadership, and to our partners who joined us including our DACC Advisory Board Chair, EMS, the Homeless Strategy Office, Integral Care, and a previous client Mobile Court Tabling Events Chris Anderson and Sarah Rodriguez tabled at two events during Q1, with one focused on veterans and another put together by the Capital Area Private Defender Service (CAPDS), providing good opportunities to conduct court case checks, inform the community of our services, and provide general resource navigation. If you hear of similar opportunities that could potentially be a good fit for Mobile Court tabling, please reach out to Chris and Sarah to let them know. Thank you Chris Anderson and Sarah Rodriguez for your leadership and creativity around how we can extend Mobile Court’s reach in the community! Success Stories CDP Connects Client to Housing after 39 Years Experiencing Homelessness – A client’s first recorded interaction with the Downtown Austin Community Court (DACC) dates back to January 1, 2000. Over the years, numerous attempts were made to engage him with case management services, but his struggles with addiction often posed challenges. In August 2024, the client was brought in through arraignment for a camping violation and offered the opportunity to participate in the Clinical Diversion Program (CDP). This time, he expressed a genuine desire for change. He shared that, after some serious health scares, he had quit using hard drugs and was ready to fully engage with DACC’s case management services. From the start, the client was committed to his progress. He diligently attended our scheduled weekly meetings, working on the goals he had identified. His motivation to improve his circumstances was evident. He receives about $600 a month in Social Security benefits—a sum insufficient to secure stable housing independently in Austin’s high-cost market. After staffing his case with management, he was approved for one of DACC’s contracted units with Foundation Communities, an affordable property that offers wrap around services to vulnerable low-income individuals. Together, DACC and the client completed his application for housing at Zilker Studios, where he was swiftly approved. On November 26, just in time for the holidays, he moved into his new home. This marks a significant milestone: the first time he has ever had a lease in his name. After experiencing unsheltered homelessness since the age of 18, he now has a stable place to call home—ending 39 years without a permanent nighttime residence. Court Services Automated Email Response – During a Court Services team meeting, Eve McCabe noted the potential benefits of an automated response for individuals reaching out via email to confirm receipt of their email, automatically share resources, and let people know how soon they will hear back from us. Due to Eve’s suggestion and with her help, Court Services and leadership staff worked together to create the automated message that has been improving customer experience and implemented, creating operational efficiencies. Mobile Court and CDP Assist with Case Resolution & Family Reunification: Through a Mobile Court event at Sunrise Church, a client with an outstanding warrant was able to address his case virtually with DACC’s judge and prosecutor, agreeing to a deferral to complete community service hours through case management in DACC’s Clinical Diversion Program (CDP). Over the course of several months, he consistently attended meetings with CDP case successfully obtained his birth managers and certificate, Texas ID, and Social Security card, accessed his SNAP benefits, and updated his Coordinated Assessment, resulting in the client satisfying the requirements of his deferral and dismissal of the case. Prior to a meeting with the client, a case manager reviewed a note in HMIS left by Sunrise staff stating that the client’s sister was interested in reconnecting with him and to call 1-800-MISS-YOU. The hotline for Miracle Messages, a nonprofit dedicated to helping people experiencing homelessness rebuild their social support systems, enabled the case manager to help the client reconnect with his sister, whom the client had not seen in 10+ years. After chatting about family news and catching up, the client asked if he could come back to his hometown and live with his sister, to which she agreed. The case manager booked a bus ticket to his hometown set to depart the next day, and later received a voicemail confirming that he had arrived safely. The client expressed gratitude at the opportunity to return home and be reunited with his family after living in Austin for 15 years. Message from the Court Administrator As we step into this new year, I want to take a moment to reflect on the incredible work we do at DACC and the impact each of you makes in the lives of those we serve. Every day, we face complex challenges, but we do so with unwavering dedication, empathy, and a shared commitment to justice and community well-being. This year will bring new opportunities, new hurdles, and new ways for us to grow—both individually and as a team. But if there’s one thing I know for certain, it’s that we are more than capable of rising to the occasion. We have proven time and time again that our collective strength lies in our resilience, our creativity, and our passion for making a difference. I encourage all of us to approach this year with a mindset of possibility and perseverance. Let’s challenge ourselves to think boldly, to support one another, and to embrace change as a catalyst for progress. Each of you brings a unique skill set and perspective that makes DACC stronger. Your work is valued, and your contributions do not go unnoticed. Let’s make this year one of continued growth, collaboration, and success. I am grateful to lead such a dedicated and compassionate team, and I look forward to seeing all that we will accomplish together. Here’s to a strong start and an even stronger finish!. Here’s to a strong start and an even stronger finish! Homeless Services: • Walk-In Case Management Interactions: 3,739 • Average Daily Walk-in Case Management Interactions: 61.30 • Clients Connected to Housing: 11 Support Services: • Social Service Contract Payments Processed: 22 • Social Service Contract Payments Processed: $518,866 • Hours of Input Gathered from Austin Homelessness Advisory Council Members: 133 DACC by the Numbers DACC’s Numbers This section is intended to show a small snapshot of the great work being done across our department. We’ll continue to update the information shared here as DACC’s data practices are enhanced through the Data Maximization Project. All the numbers below are fiscal year to date. Community Services: • Community Services Requests Completed: 234 • Acreage of Work Completed: 6.78 • Violet KeepSafe Storage (VKS) Participants: 375 • • Average Daily VKS Interactions: 47.37 Interactions with VKS Participants: 7,864 Court Services: • Cases Filed: 764 • Cases Docketed: 2,021 • Clinical Diversion Program (CDP) Clients: 84 • Cases dismissed through participation in CDP: 109 • Court case checks during Mobile Court: 76 • Cases docketed during Mobile Court: 26 • Warrants cleared during Mobile Court: 10 Employee of the Quarter Lori Burnett is DACC’s Q1 Employee of the Quarter, receiving two nominations, both under the Public Service and Engagement PRIDE Value. Her nominations are below, please congratulate her and thank her for positive impact for our clients and team alike! Lori is truly a living, breathing ray of sunshine. Her presence exudes calm, safety, and kindness, making everyone around her feel at ease. To know Lori is to feel deeply loved, and DACC is incredibly fortunate to have her on the team. She has taken on some of the most complex clients with a smile, handling each challenge with remarkable grace. Recently, Lori achieved something extraordinary: she helped a long-term DACC client take the courageous step of considering mental health services. This was no small feat, and it’s a testament to Lori’s unique ability to connect with others. Her genuine compassion and unwavering support were instrumental in guiding the client toward this significant milestone. Lori’s impact is truly one of a kind, and her dedication inspires us all! Lori is an exceptional social worker whose unwavering dedication, empathy, and tireless hard work have made a profound impact on the lives of her clients at DACC. With a compassionate heart, she approaches each case in a trauma-informed manner with love. Her commitment to advocating for those in need goes beyond simply fulfilling her duties; Lori consistently goes the extra mile, ensuring that every individual she works with feels valued and heard. Her professionalism and dedication to providing holistic care make her an invaluable asset to the DACC community, and her work leaves an enduring, positive legacy. Staff Updates New Staff & Promotions: Laura Torres, LPC joined DACC as a Clinical Case Manager Supervisor on December 2nd and has worked for the City of Austin since October 2019. Laura is originally from Houston, Texas but has been living in Austin for about 22 years. She received her master’s in professional counseling from Texas State University. She is passionate about working with underrepresented communities and the mission at DACC. Sarah Rodriguez joined DACC as the Mobile Court Program Development Coordinator. Sarah is a native Austinite and earned her undergraduate degree from Pacific Lutheran University and her master’s degree from Cornell University. She previously worked as a housing organizer in Dallas before working at the City of Austin. At the City, Sarah worked on homelessness as a member of the Bloomberg i-team in the Innovation Office and on accessibility and engagement as a designer in CTM and OPO. Sarah also worked as a digital specialist at the State of Colorado and as a digital researcher for the Beeck Center at Georgetown University. She is excited to support the amazing people and work that is being done to make court services accessible to people experiencing homelessness across the city. Karla Devooght is from El Salvador and came to the U.S. at a young age. She grew up in Del Valle, TX. She truly enjoys working with and helping others in any stages of life. She worked with the elderly as a nurse assistant, in early childhood as a home day care director, and her most recent adventure was teaching. She taught ELA, and was a teacher coach, curriculum coach, interventionist and whole class third grade teacher. The demand of teaching has had a great impact on who she is. Due to unforeseen health issues she had to say goodbye to the classroom and is happy that she found a home at DACC. She has loved every minute of it and is looking forward to what the future holds. Melody Millage, LMSW joined DACC as a Clinical Case Manager on December 2nd. She has received her Bachelor of Social Work & Master of science in Social Work from University of Texas. A former mathematics major turned social worker, she has worked with a variety of communities and in a variety of settings including maternal health, unhoused communities, school settings, and research. Her most recent roles were in research with Whole Communities Whole Health where she was part of an interdisciplinary team that looked at holistic maternal health factors of families and working as a trauma informed specialist at The Settlement Home with high school students with histories with CPS. She is passionate about trauma informed care and helping contribute to thriving, equitable, and empowered individuals, families, & communities. She is very excited for this new role at DACC and to be working with such a skilled and wonderful team. Colleen O’Connor joined DACC as a Clinical Case Manager on December 16th. She has her Bachelor in Social Work from St. Edward's University and her Master’s in Social Work from Texas State University. Colleen has transferred from Austin Public Health where she was a Social Worker on the Crisis Intervention Team, and has also worked in child welfare and homeless services previously. She is excited to be a part of another great team at the City of Austin. Maggie Findell, LMSW, joined DACC on December 16th as a clinical case manager. Maggie previously completed an internship with DACC in the spring of 2024 and is excited to be back with the team. She has previous experience working in a criminal justice setting, and has a bachelor’s in social work and a Master of Science in Social Work, both from the University of Texas at Austin. Maggie has been in Austin ever since she was a baby and has no plans to leave anytime soon. She is incredibly grateful to be a part of DACC’s team. Francesca Abundo started as an Administrative Intern at DACC in October. She is currently studying for a bachelor’s degree in International Relations and Political Economy at the University of Texas at Austin. Having grown up in Hong Kong, Francesca loves traveling. She looks forward to gaining experience in both the legal and social work aspects of DACC, as well as learning how to best support the community it serves. Khue Nguyen joined DACC as an Administrative Intern in October. She is currently attending the University of Texas at Austin to earn her Bachelors in Informatics. Prior to becoming an Administrative Assistant, Khue was a Digital Intern at Houston Texans. She is excited to be a part of the DACC community and hope to learn a lot of new things from this new environment. Staff Departures: La’Mont Pierce submitted his resignation on December 16, 2024. We wish him the best in his future endeavors. Years of Service Yvonne Mboss celebrates 5 years of service Bailey Gray celebrates 5 years of service Edna Staniszewski celebrates 15 years of service So Yong Kim celebrates 5 years of services Reminders Nominate a colleague for Employee of the Quarter - Please take a moment and recognize one of your colleagues for the standout job they are doing by submitting your nomination for Employee of the Quarter. By recommendation from the Celebrations and Activities Committee, nominations for EOQ will now be open year-round, and your nomination will be included in the voting process of the quarter in which it was submitted. The link for the nomination form is available at: https://forms.office.com/g/5RmWWfSZLV Annual Staff Training Budget and Resources – Every DACC employee has access to up to $400 annually for professional development which may include online and in person classes, professional association memberships, certifications, liability insurance, conferences, and license renewals. For planning purposes, staff must have used or designated how and when funding will be used by the end of the second quarter (March 2024). Funds can be spent through the end of the fourth quarter (September 2024) as long as it was designated by the end of quarter 2. Funding can be used broadly to develop any skills that will help employees in their work, such as OSHA trainings, computer skills training, etc. Please ask your supervisor if you need help with ideas or want more information. Opportunities for Input Suggest an activity - The Celebrations and Activities Committee is planning our quarterly DACC team activities and other events. Please feel free to send to Robert Kingham. for group activities any Submit topics for staff email updates and/or annual report ideas you have • Staff email updates – We want staff across all DACC Units to know about the good and significant work happening across our department. If you have significant program changes or any small or big success stories, please send them to Laura Williamson to be included in these email updates • Annual Report – We’re looking to expand and redesign how we report about our work annually. There’s flexibility on both format and content. Laura Williamson is working on meeting with all the units to share more about these efforts; please send any formatting or subject ideas you have directly to her. This report is something we can share with all stakeholders to educate about and celebrate DACC’s work. Upcoming Events Quarterly DACC Midday Mixer • What: Quarterly staff gathering, please plan to attend in person. • When: Tuesday, April 15th, 1:30p-2:30p • Where: DACC Training Room • 2024 City Holidays: • Presidents' Day - Monday, February 17 • Memorial Day - Monday, May 26 Juneteenth - Thursday, June 19 • Independence Day - Friday July 4 Labor Day - Monday, September 1 • • Veterans Day - Tuesday, November 11 • Thanksgiving Day - Thursday, November 27 • Thanksgiving Friday - Friday, November 28 • Christmas Eve - Wednesday, December 24 • Christmas Day - Thursday, December 25 Empowering people to thrive by providing impartial justice and compassionate community-based services