1. REGULAR CALLED MEETING of the DOWNTOWN AUSTIN COMMUNITY COURT ADVISORY BOARD NOVEMBER 15, 2024 AT 8:00AM ONE TEXAS CENTER, STE 125, TRAINING ROOM 505 BARTON SPRINGS RD AUSTIN, TEXAS 78704 Some members of the BOARD/COMMISSION may be participating by videoconference. Public comment will be allowed in-person or remotely via telephone. Speakers may only register to speak on an item once either in-person or remotely and will be allowed up to three minutes to provide their comments. Registration no later than noon the day before the meeting is required for remote participation by telephone. To register to speak remotely, call or email Edna Staniszewski at edna.staniszewski@austintexas.gov or at (512) 974-1260. CURRENT BOARD MEMBERS/COMMISSIONERS: Lea Downey Gallatin, Chair Kergin Bedell Mikaela Frissell Kate Garza Nicole Golden Dr. Anu Kapadia, Vice-Chair Tracy Shawn Faye Mills Roy Woody Katy Jo Muncie AGENDA CALL TO ORDER PUBLIC COMMUNICATION: GENERAL Speakers signed up prior to the meeting being called to order will each be allowed a three-minute allotment to address their concerns regarding items not posted on the agenda including individuals that wish to share first-hand accounts regarding their experiences being served through Austin’s homelessness system . APPROVAL OF MINUTES the minutes of Approve ADVISORY BOARD REGULAR CALLED MEETING on SEPTEMBER 20, 2024. the DOWNTOWN AUSTIN COMMUNITY COURT DISCUSSION ITEMS 2. 3. 4. Downtown Austin Community Court Annual Report update and discussion on Fiscal Year 2024 accomplishments – Robert Kingham, Court Administrator, DACC Briefing and discussion regarding Data Maximization and implementation of new Homeless Services software – Bailey Gray, Business Process Specialist, DACC Status of DACC operational areas including performance measures and services delivered through Community Services, Court Services, Homeless Services and Support Services – Robert Kingham, Court Administrator, DACC ADJOURNMENT The City of Austin is committed to compliance with the American with Disabilities Act. Reasonable modifications and equal access to communications will be provided upon request. Meeting locations are planned with wheelchair access. If requiring Sign Language Interpreters or alternative formats, please give notice at least 2 days (48 hours) before the meeting date. Please call Edna Staniszewski at Downtown Austin Community Court, at (512) 974-1260), for additional information; TTY users route through Relay Texas at 711. For more information on the Downtown Austin Community Court Advisory Board, please contact Edna Staniszewski at (512) 974-1260 or at edna.staniszewski@austintexas.gov.
HOMELESS SERVICES CASE MANAGEMENT SOFTWARE DACC Advisory Board November 15, 2024 Bailey Gray, LCSW, MPAff Business Process Specialist DATA MAXIMIZATION Purpose: An effort to research, plan, and implement a cohesive departmentwide data strategy. Initial phase evaluated current data collection landscape and future data needs at DACC. Actions and resources identified as needed to achieve a proactive and intentional purpose, collection method, and usage practices around data include: Form digitization Customer Satisfaction Demographic deep dive Reporting Visualization Data Policy Storytelling New Homeless Services Software NEW HOMELESS SERVICES SOFTWARE Staff Desires Primary Considerations • Neither too clinical, nor too defender oriented. • Flexibility • Streamlining • Standardization • Data integration • Cost • Security • Accessibility • Customization • Reporting Capabilities • Scalability BONTERRA/ SOCIAL SOLUTIONS APRICOT Currently used by The Other Ones Foundation (TOOF), Austin-Travis County EMS, Family Eldercare, Mobile Loaves & Fishes, SAFE, Austin Public Health, and Housing Authority of the City of Austin Founded by Social Workers Configured for clientele with little to no IT resources No HIPAA or scalability concerns Permission settings allow access to partner agencies Drag and drop reporting approach in addition to templates PROGRESS & NEXT STEPS Successfully incorporated DACC access to software in active EMS contract as an amendment, approved by Council on August 29, 2024 Project roles include Project Manager, System Admins, and Subject Matter Experts Projected 26-week timeline for implementation began October 31, 2024, with data migration from eCourt tentatively scheduled for late March 2025 Build out aspirations include incorporating our list of clients on a behavior plan, waitlist for case management, referral system, and caseload management QUESTIONS? Bailey Gray, LCSW, MPAff Bailey.Gray@austintexas.gov 512-974-4815
COMMUNITY COURT NEWS A newsletter brought to you by DACC’s Communications Team Top stories in this newsletter JULY-SEPT. 2024 Annual DACC Retreat Mentor Court Site Visit Partner Spotlight DACC’s Numbers Annual DACC Retreat Thank you all for participating in our recent annual staff retreat, aimed at providing opportunities for professional development and networking with your colleagues. Thank you to Chris Anderson for all the time he poured into ensuring we had a fun day together with a meaningful agenda! Help us plan for next year – Leadership is evaluating what went well and areas for improvement to make sure our retreat next year is even more enjoyable and valuable for you all. We appreciate the feedback we’ve already received from staff, and encourage you all to share any input with any member of DACC’s leadership team to help us in our planning efforts for next year! DACC Participation in Work Study Program As of July 26, 2024, DACC has been approved as a Federal Work Study Site for University of Texas at Austin students. So Yong Kim, Yvonne Mboss, Jenna Pywell, and Chris Anderson represented DACC at the UT Austin Work-Study & Part Time Job Fair in August, and the position was posted on UT’s platform, through which DACC received 76 applications. The top two candidates have been identified following an interview process, and are expected to start in October. These two positions will work 12-16 hours per week through May 2025, and will provide administrative support to the Court Services and Homeless Services units. Tasks may include sorting mail, scanning clients’ vital docs, answering the phone calls or other administrative tasks each unit identifies as priorities. How it Works – Students are hired by UT Austin and DACC at the same time; Federal Work Study pays up to $3,500 per semester for their work and DACC pays the remaining balance. This approach creates great opportunities for students while providing critically needed support for our department. Thank you, So Yong Kim for your leadership and bring this support for DACC online and create new opportunities for students! Mentor Court Site Visit DACC is serving as a Mentor three Court for including communities Las Dane County, WI, Vegas, NV, and Paterson, NJ. On September 24, representatives from each of these communities, along with the Center for Justice Innovation who oversees the Mentor Court program, visited DACC to learn inform enhancements in …
