Item3d_SHCC_SouthwestHousingComplianceCorp_May 2021 - Final — original pdf

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Southwest Housing Compliance Corporation Who We Are • Southwest Housing Compliance Corporation (SHCC) is a non-profit, wholly owned subsidiary of the Housing Authority of the City of Austin (HACA) and shares the same board and executive oversight. • SHCC was formed in 2000 to serve as the Contract Administrator for the U.S. Department of Housing and Urban Development (HUD) for the State of Texas. In 2004, HUD awarded SHCC Contract Administration services for the State of Arkansas. • Presently we consist of 50 employees, all operating out of our Austin offices or work from home environment. Who We Serve • The SHCC portfolio consists largely of privately owned, Project-Based Section 8 multifamily housing. These properties are not Public Housing nor Housing Choice Voucher (HCV). In Project-Based Section 8 housing, the subsidy is tied to the property, not the resident. • The two-state SHCC portfolio consists of over 800 properties, approximately 60,000 units and 136,000 residents. • In Austin, SHCC serves 19 properties: 2,001 units and 5,213 residents. Property Name Contract Expiration Date Address ZIP Section 8 Unit Count Last MOR Date Last MOR Overall Rating Marshall Apartments 7/31/2031 1157 Salina St. & 1401 E. 12th St. 100 of 100 6/14/2019 Satisfactory 12/31/2021 9920 Quail Blvd. 142 of 142 6/25/2019 Satisfactory 1/31/2034 1137 Gunter Street 130 of 140 6/26/2019 Above Average Eberthart Place Elm Ridge Apartments 5/31/2035 808 Eberhart Lane 7/31/2030 1161 Harvey Street Fairway Village/ Riverside Townhomes 8/31/2038 6118 Fairway Drive French Embassy Apartments aka Quail Park Apartments Mason Manor aka Lupine Terrace Apartments Mount Carmel Village North Plaza Apartments 9/30/2025 2504 New York Drive 12/31/2039 9125 North Plaza Oak Creek Village Apartments 5/31/2034 2324 Wilson Street Pleasant Hill aka Pleasant Valley 1/31/2027 2501 Anken Drive Rebekah Baines Johnson 3/31/2040 21 Waller Street Santa Maria Village 8/31/2038 8071 North Lamar Blvd. Springdale Gardens Apartments 9/30/2031 3701 Oak Springs Drive St. George's Sr. Housing, Inc. 7/31/2024 1443 Coronado Hills Drive The Heights on Congress 7/31/2037 2707 South Congress 37 of 38 130 of 130 128 of 128 1/24/2020 Above Average 7/11/2019 Satisfactory 7/9/2019 Satisfactory 99 of 100 62 of 62 170 of 170 100 of 100 137 of 250 74 of 176 97 of 100 60 of 60 34 of 172 5/23/2019 Above Average 3/6/2020 Satisfactory 12/16/2019 Satisfactory 9/20/2019 Satisfactory 7/10/2019 Satisfactory 12/9/2019 Satisfactory 8/20/2019 Unsatisfactory 9/27/2019 Satisfactory 12/13/2019 Above Average 78745 78702 78741 78758 78702 78721 78702 78753 78704 78741 78702 78753 78721 78752 78704 78704 78757 78723 78745 Travis Park Apts. 3/31/2037 1110 East Oltorf Street 199 of 199 12/11/2020 Satisfactory Village Christian Apartments aka Brentwood Oaks Christian 1/31/2039 7925 Rockwood Lane 105 of 106 7/12/2019 Superior Walnut Creek Apts 10/31/2038 6409 Springdale Road Western Trails aka Westgate 1/31/2039 2422 Western Trails Blvd. 98 of 98 99 of 99 6/21/2019 Above Average 8/2/2019 Above Average What We Do As Contract Administrator and fiscal agent for HUD, SHCC performs compliance related services in the following areas: • Management and Occupancy Reviews (MORs): A limited review of the property’s appearance/condition, business processes and management controls. SHCC performed 255 MORs last year. Our ability to perform MORs was hampered by COVID this year. In a normal year we perform approximately 500 MORs. • Resident Call Center: A dedicated, toll-free resident focused call center for any resident concerns. SHCC handled 7,706 inbound/outbound calls last year. • Housing Assistance Payments (HAP). Accounting and disbursement of HAP funds to owners. Last year, we processed $456M in HAP. • Contract Renewals and Annual Rent Adjustments: Annual rent adjustments and periodic contract renewals. Last year, we processed 772 rent adjustments and 157 contract renewals.