Item3a_Utility_Relief_Slides_AustinEnergy — original pdf

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Utility Bill Relief Funding: COVID-19 As part of COA Utilities’ COVID-19 response, an additional $10M was added on April, 9, 2020, to the Plus 1 fund. Bill Relief Funding Components • Network of 56 Partner agencies for disbursement of funds • New COA Utilities Online application process austinbillhelp.com • • Increase in the maximum funding per household Increase in assistance from same partners within a 12-month period • Additional Marketing on Bill Relief Assistance via social media and direct mail *10% of Customers have received multiple bill relief assistance since April, 9, 2020. Thank you! Questions? ©2019 Austin Energy. All rights reserved. Austin Energy and the Austin Energy logo and combinations thereof are trademarks of Austin Energy, the electric department of the City of Austin, Texas. Other names are for informational purposes only and may be trademarks of their respective owners.