Item 5: Focus Area One Redlines — original pdf

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Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 1: Improve access to technology and community information. Objective 1: Empower seniors through access to internet, digital devices, and training to use them confidently. Strategy 1: Develop and/or strengthen small scale tech lending libraries and expand hot spot check out program for tablets/laptops by identifying additional capacity to support programming. Partners: Austin Public Library (APL), Austin Free-Net (AFN), Austin Economic Development (AED), Commission on Aging, Travis County, AGE of Central Texas (AGE) Deadline: 2029 Metric: Identify grants to support programming Amount ($) of grant funding secured # of devices actively circulating annually Annual, device loan frequency per year. Strategy 2: Expand digital literacy programming including programming offered in Spanish and other languages frequently spoken by seniors. Partners: APL, AFN, Austin Parks and Recreation (APR), digitalLIFT, Hispanic/Latino Quality of Life Resource Advisory Commission, AGE, GAVA. Deadline: 2029 Metrics: # of non-English digital literacy classes held annually # of digital literacy classes held annually # of attendees # of attendees annually. Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 1 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 1: Improve access to technology and community information (continued) Strategy 3: Expand broadband availability and affordability initiatives, prioritizing neighborhoods experiencing persistent connectivity gaps. Partners: AFN, Austin Technology Services (ATS), Technology Commission, Commission on Aging, Hispanic/Latino Quality of Life Resource Advisory Commission, GAVA, Austin Equity and Inclusion (AEI). Deadline: 2029 Metric: # of affordability programs created # of seniors enrolled in affordability programs. Objective 2: Optimize community information sharing and platforms to ensure seniors can intuitively navigate digital tools and understand essential resources. Strategy 1: Print materials using large fonts, clear language, and ensure access to multilingual materials. Partners: Lead: Austin Communications and Engagement (ACE), All City Departments, AEI. Deadline: ongoing Metric: % of public documents meeting Age-Friendly print standards. Strategy 2: Provide all printed and digital City communications targeting seniors in high-demand languages such as Spanish, Simplified Chinese, Vietnamese, Korean, etc. Partners: Lead: Austin Communications and Engagement, All City Departments, AEI. Deadline: ongoing Metric: % of essential service documents translated into target languages. Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 2 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 1: Improve access to technology and community information (continued) Strategy 3: Promote telephone-based resource navigation to increase access for seniors who prefer non-digital communication. Partners: United Way for Greater Austin 2-1-1 (2-1-1), Austin 3-1-1 (3-1-1), Area Agency on Aging of the Capital Area (AAACAP) Deadline: Ongoing Metric: Annual call volume for senior-related inquiries Strategy 4: Implement a “No Wrong Door” framework so frontline staff across City departments can ensure seniors receive consistent, accurate information and direct referrals to community resources regardless of which department they contact first. Partners: 3-1-1, 2-1-1, ACE, APL, APR, Austin Public Health (APH) Deadline: 2029 Metrics: # of frontline staff trained on the "No Wrong Door" referral protocol % of surveyed seniors reporting they found the resources they needed after their first point of contact Objective 3: Leverage trusted community networks. Strategy 1: Partner with senior centers, recreation centers, community centers, and other relevant community places/organizations that work with seniors to host regular community conversations-not just task-specific outreach. Partners: APH, Austin Parks and Recreation (APR), APL, Commission on Aging, Austin Equity and Inclusion, Community Organizations. Deadline: ongoing Metric: # of conversations held annually. Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 3 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 2: Reduce social isolation through inclusive, diverse community engagement. Objective 1: Encourage older adults to participate in engagement opportunities. Strategy 1: Ensure engagement opportunities and caregiver supports are promoted in multiple languages including Spanish, simplified Chinese, Vietnamese, Korean, and ASL. Partners: APH, APR, AAACAP, AGE, APR, Vietnamese Senior Association, AEI, Hispanic/Latino Quality of Life Resource Advisory Commission, GAVA, Asian American Quality of Life Advisory Commission, Austin Asian Community Health Initiative (AACHI). Deadline: 2028 Metric: # of engagement opportunities promoted in multiple languages. Strategy 2: Develop accessible, alternative social opportunities (e.g., virtual, hybrid, or in-home) tailored for homebound seniors. Partners: APH, Meals on Wheels of Central Texas (MOWCTX), AGE, ASC, AAACAP. Deadline: ongoing Metric: # of homebound seniors reached. Strategy 3: Ensure ADA accessibility of APR programs to reduce barriers for attendance. Partners: APR, Austin Budget and Organizational Excellence (BOE). Deadline: 2029 Metrics: Achieve 100% ADA compliance across all Parks and Recreation programs and services # of senior attendees to programming annually Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 4 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 2: Reduce social isolation through inclusive, diverse community engagement. (continued) Strategy 4: Expand low-cost and free programming at City recreation and senior centers to reduce financial barriers. Partners: APR, Commission on Aging, BOE, AGE, AAACAP, engAGE. Deadline: 2028 Metrics: % increase in program participation among low-income seniors. Increase in overall # of programs for seniors Strategy 5: Leverage trusted community network by partnering with senior centers, recreation centers, community centers, and other relevant community places/organizations that work with seniors to host regular community conversations-not just task-specific outreach Partners: APH, APR, APL, Commission on Aging, Joint Inclusion Committee (JIC), AEI, AGE, AAACAP, Aging Services Council of Central Texas (ASC), engAGE Travis County (engAGE) Deadline: Ongoing Metrics: Annually # of conversation held # of older adult participants at community meetings held by the trusted community networks Strategy 6: Identify and re-engage chronically isolated seniors and/or seniors facing mobility challenges by identifying funding for virtual and/or telephone-based social programming. [was an Objective] Partners: APH, APL, APR, MOWCTX, AARP, BOE, AGE, AAACAP, ASC. Deadline: 2028 Metric: Funding identified Program launched Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 5 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 2: Reduce social isolation through inclusive, diverse community engagement. (continued) Objective 2: Foster inclusive and safe environments for historically underserved seniors. Strategy 1: Partner with community organizations to standardize and disseminate LGBTQIA+ and aging competency trainings. Partners: Rainbow Connections ATX, APH, Vivent Health, Ashwell, Kind Clinic, QWELL, Lesbian, Gay, Bisexual, Transgender, and Queer Quality of Life Advisory Commission, ASC, AEI. Deadline: 2028 Metric: # of City staff and partners trained. Strategy 2: Support displays of inclusion (ex. pride flags, pronoun recognition) as demonstrations of safety. Partners: APR, APL, AEI, APH. Deadline: 2027 Metrics: # of senior serving City facilities with visible inclusion markers. # of identified safe City spaces Strategy 3: Increase community outreach through trusted organizations to reach LGBTQIA+ older adults experiencing social isolation and communicate City information as safe and inclusive. Partners: APH, Rainbow Connections ATX, QWELL, Lesbian, Gay, Bisexual, Transgender, and Queer Quality of Life Advisory Commission, Vivent Health, Ashwell. Deadline: 2028 Metrics: # of outreach events co-hosted with community partners. # of attendees at events Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 6 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 2: Reduce social isolation through inclusive, diverse community engagement. (continued) Objective 2: Foster inclusive and safe environments for historically underserved seniors (continued). Strategy 4: Conduct a needs assessment for the Asian American Resource Center (AARC) to determine capacity to meet growing demand. Partners: Austin Arts, Culture, Music and Entertainment (ACME), Commission on Aging, AARC, Asian American Quality of Life Commission, APH, APR (Gus Garcia Recreation Center), AVAMPS, Vietnamese Senior Association. Deadline: 2027 Metrics: Needs assessment completed. Review the AARC needs assessment and integrate findings into the action plan Strategy 5: Equitably expand dedicated programming and space for pan-Asian older adults. Partners: ACME, Commission on Aging, APR (Gus Garcia Recreation Centers), APL, APH, AEI, Asian American Quality of Life Commission, Vietnamese Senior Association, South Asian International Volunteer Association (SAIVA), AACHI, Austin Vietnamese American Medical Professionals Society (AVAMPS). Deadline: 2029 Metric: # of new pan-Asian senior programs. Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 7 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 2: Reduce social isolation through inclusive, diverse community engagement. (continued) Objective 2: Foster inclusive and safe environments for historically underserved seniors (continued). Strategy 6: Implement awareness campaigns and education that addresses discrimination, racism, and implicit biases as a method to improve emotional safety and combat social isolation among seniors. Partners: APH, AEI, Commission on Aging, Austin Police, APR, APL, ACE. Deadline: 2029 Metrics: of workshops or discussions hosted annually that specifically cover discrimination and implicit bias. # of attendees to educational sessions. Year-over-year decrease in the percentage of older adults reporting they feel discriminated against in places they regularly visit. Objective 3: Identify and re-engage chronically isolated seniors and/or seniors facing mobility challenges through targeted community outreach. Strategy 1: Identify funding for virtual and/or telephone-based social programming. Partners: APH, APL, APR, Family Eldercare, MOWCTX. Deadline: 2027 Metric: Funding identified. Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 8 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 3: Integrate older adults into City planning and governance Objective 1: Ensure senior voices have a place in shaping City growth. Strategy 1: Formalize a Community Ambassador program to gather regular feedback on City planning. Partners: AEI, APH, Commission on Aging. Deadline: 2028 Metric: # of meetings involving ambassadors. Strategy 2: Conduct regular community forums and events for older adults, specifically older adults who have been historically marginalized. Partners: Commission on Aging, AEI, APH. Deadline: ongoing Metric: Annual # of participating seniors at community forums and events. Strategy 3: Host City Hall tours specifically for seniors. Partners: Commission on Aging, AEI, APH, AARP Deadline: Launch by 2027, then Ongoing Metric: Annual # of senior participants Strategy 4: Encourage older adults to sign up for City Council newsletters. Partners: Commission on Aging, APH, AEI Deadline: Ongoing Metric: Annual % increase in total newsletter subscriptions Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 9 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 3: Integrate older adults into City planning and governance (continued) Objective 2: Increase awareness about senior issues and perspectives. Strategy 1: Make the City of Austin’s Commission on Aging meeting accessible for older adults. Partners: APH, Austin City Clerk’s Office (COO), Commission on Aging. Deadline: 2028 Metric: % of Commission on Aging meetings that are recorded and made available on an accessible platform and have all requested accessibility services provided. # of accessibility measures added Count of transcription/recording site views. Strategy 2: Engage and invite senior living communities to invite resident representatives to speak and share their perspectives at City meetings and public forums. Partners: Commission on Aging Deadline: Ongoing Metric: # of senior living communities engaged annually Strategy 3: Hold one Commission on Aging Meeting per year at an Austin Senior Activity Center (SAC) Partners: Commission on Aging, CCO Deadline: Ongoing Metric: At least one Commission on Aging Meeting held annually at a SAC Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 10 of 11 August 11, 2026 Draft Age Friendly Austin Action Plan: 2026-2030 Last Updated: July 9, 2026 Focus Area One: Social Engagement, Connection, & Inclusion Aligns with Domains: 4-Social Participation, 5-Respect & Social Inclusion, 7-Communication & Information Goal 3: Integrate older adults into City planning and governance (continued) Objective 3: Increase awareness on ageism. Strategy 1: Conduct a public education and awareness campaign to address ageism Partners: ACE, APH, Commission on Aging, AARP Deadline: 2028 Metric: Estimated community reach of the awareness campaign Strategy 2: Ensure ageism is addressed in equity trainings facilitated by City employees Partners: AEI, Austin Human Resources (AHR), All City Departments Deadline: 2027 Metric: % of city departments that have integrated topics of ageism into trainings Strategy 3: Host workshops, seminars, or discussions to explore the impact of ageism and promote positive attitudes toward aging Partners: APR, APL, Commission on Aging, APH, AGE Deadline: Ongoing Metric: Annual # of workshops, seminars, or discussions held Excerpted from: July 9, 2026 Final Draft Age Friendly Austin Action Plan: 2026-2030 Page 11 of 11 August 11, 2026