Item 2: Austin Police Victim Services Presentation — original pdf
Backup
APD Victim Services Serving our Immigrant Communities Austin Police Department | May 4, 2026 APD Victim Services Unit Overview • One of the largest Victim Services programs within a U.S. police department. • Services are available to victims/survivors whether they choose to report the crime or not, by calling 512-974-5037. • Staff do not inquire about immigration status; if disclosed, targeted resources and referrals are provided. • Supervisors and counselors teach at the APD Training Academy. • Active members of several coalitions and groups across Austin whose goals include enhancing services to all victims/survivors of crime. 2 Overview of Victim Services Teams Crisis Response Team Investigation Response Team • Supports the Austin community 24/7 • Supports and advocates for victims after a • Provides on-scene crisis counseling • Counselors are dispatched with officers • Addresses immediate needs • Provides advocacy within law enforcement • Assists with safety planning • Shares resources and referrals crime has occurred • Counselors are co-located with unit detectives • Provides support throughout the investigation and beyond • Offers trauma-informed, short-term counseling • Provides education on Criminal Justice System 3 Reporting Options and Confidentiality • Can call the Victim Services line (512-974-5037) with no current police report on file. • Limits of confidentiality when police report has been made (Michael Morton Act). • Victim Services support provided when reporting a crime. • Collaboration and referral to trusted community organizations external to APD. 4 Contact Information • Victim Services direct line: 512-974-5037 • Victim Services email: Victim.Services@austintexas.gov • For general questions regarding immigration: APDImmigrationInfo@austintexas.gov • For submitting a U visa Certification request: APDUvisaCertification@austintexas.gov • Victim Services website: www.austintexas.gov/police/divisions/victim-services 5