Austin Integrated Water Resource Planning Community Task ForceJuly 13, 2021

2C- Water Conservation Program Overview — original pdf

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Water Conservation Program Overview Kevin Kluge, Water Conservation Division Manager Outline 1. 2. 3. 4. Division Overview Conservation Programs Recent Activities Looking Forward 1. Division Overview  Conservation Teams • Customer Service Team – 6 staff members • Research & Planning Team – 2 staff members • Enforcement & Compliance Team – 8 staff (+ 1 temp)  Related Activities & Teams 2. Conservation Programs Customer Assistance Program Compliance Incentives Watering Enforcement Customer Assistance  Respond to inquiries  Provide materials  Irrigation audits for high- use customers  Limited-income customer assistance program  Public presentations Incentives - Residential • Irrigation Upgrade • Landscape Survival Tools • Water Wise Landscape • Water Wise Raincape • Watering Timer • Pool Cover • Cartridge Pool Filter • Pressure Regulating Valve • Rainwater Harvesting • Laundry to Landscape • Home Water Use Monitoring Device (pilot completed) Incentives – Commercial  Irrigation System Improvement  Bucks for Business  Water Wise Rainscape (HOAs  Commercial Kitchen and schools)  Pressure Regulating Valve  Cartridge Pool Filter  Water Efficiency Audit  Rainwater Harvesting  Alternative Onsite Reuse Watering / Water Waste Enforcement  1x week automated irrigation  Patrols in marked vehicles  Early Morning (4 am – 8 am) and Night (7 pm – 11 pm) Program Compliance Monitoring  Car wash efficiency  Commercial irrigation  Cooling tower efficiency 3. Recent Activities SUMMARY  Outreach activities have been challenging  Incentive programs holding steady or declining  Mandatory programs require compliance Number of Events FY20 FY21 45 50 45 40 35 30 25 20 15 10 5 0 22 2 0 Community Events School Presentations Residential Incentives Commercial Incentives 54 FY19 FY20 FY21 8 11 1 0 2 0 0 0 Commercial Audit Commercial Process Rebates Commercial Kitchen Rebates s e t a b e R f o r e b m u N 60 50 40 30 20 10 0 Watering / Water Waste Enforcement: Warnings and 311 Reports Program Monitoring Compliance 707 800 700 600 500 400 300 200 100 0 322 234 220 41 120 79 15 12 72 83 128 60 4 1 0 Oct Nov Dec Jan Feb Mar Apr May Jun Warnings 311 Reports 244 173 Water Forward 2018 Progress Water Forward 2018 Progress  Residential / Multi-Family • Increased rebate amounts • Added new programs  Commercial / Institutional • Incentives increased and expanded  Ordinances • Cooling Towers 4. Looking Forward  Review of programs and savings  AMI coordination  Irrigation efficiency incentives  Landscape Transformation Ordinance Thank You Kevin Kluge Water Conservation Division