Winter Storm Bill Relief — original pdf

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WINTER STORM EVENT BRIEFING Water Forward Task Force | June 15th 2021 Bill Relief  Rate Reduction  Monthly Fee Reduction  Bill Adjustments  Wastewater Averaging  Emergency Cut-off Fees Waived Bill Relief  Estimated Reads reads  Meter read data review averaging adjustments  Wastewater Average • February/March bills based on estimated reads • March/April bills based on actual reads beginning March 19 • Residential rates reduced temporarily to mitigate high bills resulting from catch up • Review of actual reads to proactively apply leak adjustments and wastewater • Estimated consumption will apply to wastewater averaging calculation to mitigate wastewater average concerns Bill Relief  Residential Rate Relief • Temporary rate relief savings - $4,585,335  Commercial and Multifamily Bill Adjustments • Commercial bill adjustments applied - $953,091 • Multi-family bill adjustments applied - $1,052,600  Total Relief as of 5/31/21: Over $6.5 Million Other Relief  Emergency Home Repair Program • Committed $1 million for emergency plumbing repairs  Plus 1 Payment Assistance Funding • Providing additional $5 million in residential payment assistance funding Community Recovery  Plumbing Repair Coordination  Public Water Stations  Bulk Water Hauling Distribution  Fixed Location Tank  Water Totes (275-gallon) Distribution Next Steps  Enterprise Resiliency Strategic Initiatives  After Action Report Questions and Discussion Water Forward Task Force | June 15th 2021