Airport Advisory CommissionAug. 9, 2022

Item 7 - The AUS Way Presentation — original pdf

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THE AUS WAY Project: Create a task force to develop a definition for the "AUS Way" The Team Diana Gierse Michelle Frith Sylvester Martin Phuong Nguyen Shelley Buchman Jim Ann Carter Towanda Cordon Tae Gallegos Andrea Garza Mark Janchar Jill Goodman Robert Kibbie Rohini Kumarage Alexis Marrero Miranda Munford Rita Lopez THE WHY • Building capacity through positive culture • Organizational Identity • Retention JOURNEY AUGUST - NOVEMBER JOURNEY FEBRUARY MARCH Methodology Data: Workshops Engagement Survey ET Feedback Does it tell me who our organization is? Can it drive behavior? Standards Does it set expectations? It is true? Who are we when we are at our best? Data: All positive comments from employee engagement survey What words would you use to describe this organization at its best? (all) The AUS Way Committed Focused Together The AUS Way Committed: We love our job, our community, and work to be a good neighbor. We get it done no matter the challenges. Focused: We love our airport. We work hard to be efficient and provide a safe and satisfying journey for all travelers. We strive to proactively create a friendly and uniquely Austin guest experience. Together: We care about one another. We come together to support one another, engage with one another and lift each other up. Vision: Gateway to the world for all. The AUS Way Every Day. Mission: To provide safe journeys to the world, economic opportunity to our community, and be the employer of choice. DIVISION MANAGERS SUMMIT 2022 Next Steps 1 2 3 1. Communicate AUS Way to all employees 2. Create internal messaging with AUS Way "swag" 3. Begin phase 2 – who we want to be Questions